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Part Time Call Center Jobs in Quebec (NOW HIRING)

i2c Inc

CA$19.25 - CA$19.75/hr

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English ... part time, weekly with shifts that include various days and hours. * An excellent written and ...

Apply Early

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

Canadian Armed Forces

CA$4.3K - CA$6.4K/mo

... centre or call 1-800-856-8488. Explore over 100 different career opportunities at www.forces.ca/en/careers. Job Type: Full-time - Part-time

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All JobsPart Time Call Center JobsPart Time Call Center Jobs in Quebec

Part Time Call Center information

What are part-time call center jobs?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

How to make $1000 a week remotely?

A part-time call center agent can potentially earn $1000 weekly by working multiple shifts, improving communication skills, and handling high call volumes efficiently. Achieving this income may require working additional hours, gaining experience, and possibly earning performance-based incentives or bonuses.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What jobs pay 4000 a week without a degree?

Part-time call center roles typically do not pay $4,000 a week; high earnings in this field usually require full-time work or management positions. Jobs that can pay this amount without a degree often include sales, real estate, or specialized freelance work, but these usually involve commission or performance-based pay. Achieving such income part-time generally requires significant experience, skills, or multiple income streams.

How to make 25 dollars an hour online?

A part-time call center agent can earn around $25 an hour by handling customer service calls, especially with experience and strong communication skills. Many companies offer remote call center roles that pay competitive wages, often requiring basic computer skills and a quiet work environment. Increasing your experience or obtaining relevant certifications can help achieve higher pay rates.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

Is there a part-time call center?

Part-time call center positions are common in the customer service industry and typically involve working fewer hours than full-time roles, often with flexible schedules. These roles usually require good communication skills and may involve training on specific call center software or tools.

What are some common challenges faced by part-time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Quebec? The most popular types of Call Center jobs in Quebec are:
What cities in Quebec are hiring for Part Time Call Center jobs? Cities in Quebec with the most Part Time Call Center job openings:
Part Time Call Center jobs near you
ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, Fre

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, Fre

i2c Inc

On-site

CA$19.25 - CA$19.75/hr

Full-time, Part-time, Other

Posted 24 days ago

Be an early applicant

Job description

ONSITE Customer Service Representative - Call Centre - Trilingual (Spanish, Portuguese, English, French)


Job Description:

i2c Customer Service Representative is responsible for handling all customer concerns. Some of these responsibilities includes; interacting with customers over the phone and/or via email. Our Customer Service Representatives are required to maintain a high level of professionalism and knowledge, as they are i2c first contact with customers. Each interaction is a great opportunity for i2c Customer Service Representative to add value to the organization

At i2c Inc., people are our strength. We are currently seeking On Site Customer Service Representatives for day and evening shifts to provide great service to our customers. If you enjoy helping others and making a difference, we want to talk with you!

NOT A REMOTE POSITION

** Full-Time Positions available**

Duties/Responsibilities:

  • Provide customer support to consumer cardholders. Confidently answer contacts, through multiple. channels (i.e. Phone, Email), from customers regarding products and services.
  • Follow defined Standard Operating Procedures (SOPs) that support operational performance.
  • Share shift summaries and any required reporting with respective Supervisors and Managers.
  • Utilize a comprehensive approach during i2c customers call inquiries to reach a complete and accurate resolution preventing customer recontracts.
  • Must maintain a high level of confidentiality and discretion due to the data sensitivity nature of the work.
  • Responsible for following information security tasks as part of the work scope.
  • Works closely with relevant groups and timely reports and alerts concerned units for effective response regarding customer transaction inquiries.
  • Stays abreast with regulations and industry best practices.
  • Work on project assigned by management.

Required Education/Skills/Abilities:

  • High School Diploma or equivalent
  • Must be Tri-lingual (English- Spanish-French), (English-Portuguese-French), (English-Spanish-Portuguese)
  • Relevant CSR experience preferably with a background in call center operations.
  • Excellent verbal skills and professional
  • Familiar with basic computer operations.
  • Ability to manage time effectively and to meet attendance procedures to include a minimum of 40 hours or 20 hours part time, weekly with shifts that include various days and hours.
  • An excellent written and verbal communicator with the ability to build and maintain strong working relationships.

Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

Compensation

  • $19.25 Bi-lingual
  • $19.75 Tri-lingual
  • $2.00 - Night Shift Differential ( evening after 8pm)


Représentant du service à la clientèle sur place - Centre d'appels - Trilingue (espagnol, portugais, anglais, français)


Description de l'emploi:

Le représentant du service clientèle d'i2c est chargé de traiter toutes les préoccupations des clients. Certaines de ces responsabilités incluent; interagir avec les clients par téléphone et/ou par courielle. Nos représentants du service à la clientèle sont tenus de maintenir un haut niveau de professionnalisme et de connaissances, car ils sont le premier contact i2c avec les clients. Chaque interaction est une excellente occasion pour le représentant du service à la clientèle d'i2c d'ajouter de la valeur à l'organisation

Chez i2c Inc., les gens sont notre force. Nous recherchons actuellement des représentants du service à la clientèle sur place pour les quarts de jour et de soir afin d'offrir un excellent service à nos clients. Si vous aimez aider les autres et faire une différence, nous voulons parler avec vous !

PAS UNE POSITION À DISTANCE

** Postes à temps plein/partiel disponibles **

Devoirs et responsabilités:

  • Fournir un soutien à la clientèle aux titulaires de carte de consommation. Répondez en toute confiance aux contacts, à travers plusieurs. canaux (c'est-à-dire téléphone, courielle) des clients concernant les produits et services.
  • Suivez les procédures d'exploitation standard (SOP) définies qui soutiennent la performance opérationnelle.
  • Partagez les résumés de quart de travail et tout rapport requis avec les superviseurs et les gestionnaires respectifs.
  • Utiliser une approche globale lors des demandes d'appels des clients i2c pour parvenir à une résolution complète et précise empêchant les nouveaux contrats des clients.
  • Doit maintenir un niveau élevé de confidentialité et de discrétion en raison de la nature sensible des données du travail.
  • Responsable de suivre les tâches de sécurité de l'information dans le cadre de la portée des travaux.
  • Travaille en étroite collaboration avec les groupes concernés et signale et alerte en temps opportun les unités concernées pour une réponse efficace concernant les demandes de renseignements sur les transactions des clients.
  • Se tient au courant des réglementations et des meilleures pratiques de l'industrie.
  • Travailler sur des projets assignés par la direction.

Éducation/compétences/capacités requises :

  • Diplôme d'études secondaires ou équivalent
  • Doit être trilingue (anglais-espagnol-français), (anglais-portugais-français), (anglais-espagnol-portugais)
  • Expérience pertinente en RSC, de préférence avec une expérience dans les opérations de centre d'appels.
  • Excellentes compétences verbales et professionnalisme
  • Familier avec les opérations informatiques de base.
  • Capacité à gérer efficacement son temps et à respecter les procédures de présence pour inclure un minimum de 40 ou 20 heures ( temps partiel) par semaine avec des quarts de travail comprenant des jours et des heures variés.
  • Un excellent communicateur écrit et verbal avec la capacité d'établir et de maintenir de solides relations de travail.

Exigences physiques : Des périodes prolongées d'assise à un bureau et de travail sur un ordinateur.

Compensation

  • 19,25 $ Bilingue
  • 19,75 $ Trilingue
  • 2,00 $ - Différentiel de nuit ( soir après)


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