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Flex Salaries Jobs (NOW HIRING)

Flex

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost ...

Flex

Chief of Staff to the GM of Housing

New York, NY · On-site

$216K - $270K/yr

For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are ...

Flex

Senior Manager, Product Marketing

New York, NY · On-site

$164K - $205K/yr

For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost ...

Flex Films (USA), Inc

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Production Operator

Elizabethtown, KY · On-site

$17/hr

Flex Films offers a competitive salary package in addition to a comprehensive benefits package including Medical, Dental, Vision Coverage, Life Insurance, Disability Coverage, 401 K Savings Plan ...

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Director, Sales, Flex Pay

OR · Remote

Competitive salary and stock option plan * Medical, dental and vision insurance with employer paid options * Flexible PTO * Opportunities for professional growth and development * Paid parental leave

Flex

Senior Manager, Revenue Enablement

New York, NY · On-site

$172K - $215K/yr

For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost ...

Tech Etch

Dispatcher / Flex Material Handler

Plymouth, MA · On-site

$17.50 - $22.75/hr

ABOUT THE JOB As the Dispatcher / Flex Material Handler, you will support daily production flow by ... Tuition Assistance Program Salary Range: $17.50-$22.75/hour This is the full salary range for the ...

Tech Etch

Dispatcher / Flex Material Handler

Plymouth, MA

$17.50 - $22.75/hr

ABOUT THE JOB As the Dispatcher / Flex Material Handler, you will support daily production flow by ... Tuition Assistance Program Salary Range: $17.50-$22.75/hour This is the full salary range for the ...

Tech Etch

Flex Inspector

Plymouth, MA

$17.50 - $25/hr

Understand the different sections of a flex circuit and the fundamentals of how a circuit works ... Salary Range: $17.50-$25.00/hour This is the full salary range for the position. Most new hires can ...

Capital One

Flex Relationship Manager

Plano, TX

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $66,700 - $76,100 for Flex Relationship Mgr - Capital One Auto Candidates ...

Tech Etch

Flex Inspector

Plymouth, MA · On-site

$17.50 - $25/hr

Flex Inspection| Shift: 2nd Shift (Monday-Friday, 3:30 PM - 12:00 AM). Shift: 3rd Shift (Monday ... Salary Range: $17.50-$25.00/hour This is the full salary range for the position. Most new hires can ...

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Flex Salaries information

What is the difference between Flex Salaries vs Contract Software Developers?

AspectFlex SalariesContract Software Developers
CredentialsTypically require full-time employment credentials, sometimes with certifications in specific technologiesOften have similar technical certifications but focus on project-based work
Work EnvironmentOffice or remote full-time roles within a companyProject-based, freelance or temporary assignments, often remote or on-site
Employer UsageUsed by companies for ongoing, long-term staffing needsEngaged for specific projects or short-term needs
Search & Comparison IntentLooking for stable, full-time positions with benefitsSeeking flexible, short-term or project-based work opportunities

Flex Salaries typically refer to full-time, stable employment with benefits, while Contract Software Developers focus on short-term, project-specific roles. Both require technical skills and certifications, but differ mainly in employment type and work arrangement.

More about Flex Salaries jobs
What cities are hiring for Flex Salaries jobs? Cities with the most Flex Salaries job openings:
What are the most commonly searched types of Salaries jobs? The most popular types of Salaries jobs are:
What states have the most Flex Salaries jobs? States with the most job openings for Flex Salaries jobs include:
What job categories do people searching Flex Salaries jobs look for? The top searched job categories for Flex Salaries jobs are:
Flex Salaries jobs near you
Infographic showing various Flex Salaries job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Lead, CS AI Content

Flex

New York, NY • On-site

$92K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the role
We're hiring a Lead, CS AI Content to own the content layer that powers Flex's AI-driven customer support tools.
This role sits at the intersection of content, conversational AI, and support operations. You'll build and maintain structured, machine-readable content that enables AI systems to respond accurately, take action through APIs, and safely support customers across channels.
You'll play a key role in conversational AI by authoring dialogue flows, maintaining decision trees, and ensuring safe, accurate customer experiences. The content you produce directly impacts containment, CSAT, and risk prevention.
What you'll do
  • Write and maintain AI-native content across chatbot, voicebot, and agent assist tools, including structured responses, decision trees, and escalation logic.
  • Author conversational AI dialogue flows, including multi-turn interactions, clarifying questions, and safe handoffs to human support.
  • Improve AI workflows by working with API-connected tools, helping ensure AI can retrieve data, trigger actions, or route conversations appropriately.
  • Keep content and configurations current across all AI tools - ensuring chatbot, voicebot, and agent assist are consistently optimized and aligned as products, policies, and workflows evolve.
  • Identify gaps in SOPs and support documentation that limit AI accuracy and flag them for resolution.
  • Update SOPs and internal documentation to reflect product changes, policy updates, and evolving AI workflows - keeping content accurate and agent-ready.
  • Disambiguate overlapping or ambiguous concepts to improve AI reasoning and response quality.
  • Drive content for cross-functional launches as new AI tools or capabilities roll out.
  • Maintain version-controlled AI training content that is audit-ready and aligned with policy and regulatory requirements.
  • Monitor chatbot and voicebot analytics to identify underperforming flows, containment gaps, and content issues - and surface or address them based on priority.

Key qualifications
  • Experience in Customer Success or Support, Content Operations, Trust & Safety, QA, or similar fields.
  • Hands-on experience with conversational AI or AI-powered support tools.
  • Experience working with systems and workflows that interface with automation or AI tools.
  • Strong attention to detail and ability to execute with structure in ambiguous environments.
  • Ability to collaborate effectively with cross-functional partners including Product, Engineering, and Ops.
  • Experience in high-growth startups, fintech, payments, or customer support operations preferred.
  • Bonus: experience with chatbot authoring, AI evaluation, or support QA.

Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$92,000-$115,000 USD
Tier 3 (Salt Lake City)
$78,000-$97,750 USD
Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
  • Competitive medical, dental, and vision
  • Company equity
  • 401(k) plan with company match
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave
  • Free Flex subscription

For full-time non-U.S. employees, we offer:
  • Competitive compensation + company equity
  • Unlimited PTO
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

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