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Flex Representative Jobs in Iowa (NOW HIRING)

SISCO

Service Representative

Dubuque, IA

We are seeking driven, energetic, and customer focused candidates for our Service Representative ... Flex Spending or HSA * 401(k) with company match * Profit-Sharing/Defined Contribution (1-year ...

Cottingham & Butler

Service Representative

Dubuque, IA · On-site

We are seeking driven, energetic, and customer focused candidates for our Service Representative ... Flex Spending or HSA * 401(k) with company match * Profit-Sharing/Defined Contribution (1-year ...

Forney Industries

Sales Representative

Des Moines, IA · On-site

Flex spending accounts as well as other optional plans. summary: The Level 2 Sales Representative will have responsibility for executing the Forney Sales plan and Initiatives in specific assigned ...

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

Client Service Representative Cottingham & Butler/ SISCO 1 Positions ID: 4030548008 Posted On 02/11 ... Flex Spending or HSA * 401(k) with company match * Profit-Sharing/Defined Contribution (1-year ...

Herc Rentals

Territory Sales Representative

Johnston, IA · On-site

$30K - $35K/yr

Territory Sales Representative Johnston, IA, USA, 50131 Employment Status: Full-time Posting Start ... Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex ...

DR Horton

Sales Representative-East Iowa

Iowa City, IA · On-site

The Sales Representative continuously sources new customers, helps customers find and design their ... Purchase Plan • Flex Spending Account • Life & Disability Insurance • Vacation, Sick ...

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Showing results 21-40

All JobsRepresentative JobsFlex Representative JobsFlex Representative Jobs in Iowa

Flex Representative information

What is a flex representative?

A Flex Representative is a versatile employee, often in companies like Amazon, who is assigned to various roles or departments based on business needs. Their primary responsibility is to fill in for absent employees or help out in areas experiencing higher demand. This role requires flexibility, adaptability, and the ability to quickly learn new tasks. Flex Representatives can work in warehouses, customer service, or other operational areas, ensuring smooth business operations. The position is ideal for individuals who enjoy variety in their work and can adjust to changing environments.

What are the key skills and qualifications needed to thrive as a flex representative, and why are they important?

To thrive as a Flex Representative, strong customer service abilities, problem-solving skills, and a high school diploma or equivalent are generally required. Familiarity with CRM systems, point-of-sale software, and scheduling tools is often necessary. Outstanding communication, adaptability, and time management set top performers apart in this role. These skills and qualities are crucial for efficiently addressing customer needs and adapting to changing assignments in dynamic environments.

What are the typical challenges faced by flex representatives when managing fluctuating workloads?

Flex Representatives often encounter varying workloads due to changing customer demands and shifting priorities. Adapting quickly to these fluctuations requires strong time management and the ability to prioritize tasks efficiently. Additionally, Flex Representatives may need to coordinate with multiple teams or departments, which can sometimes present communication challenges. Employers typically provide training and support to help representatives stay agile and maintain high-quality service during peak periods.

What is the difference between Flex Representative vs Customer Service Associate?

AspectFlex RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFlexible schedules, remote or on-site, in retail or service industriesTypically on-site in retail or call centers
Employer & Industry UsageUsed by retail, logistics, and service companies for flexible staffingCommon in retail, hospitality, and customer support sectors

The main difference is that Flex Representatives often have flexible schedules and may work remotely, focusing on customer interactions across various industries. Customer Service Associates usually work on-site with a more fixed schedule, providing direct support to customers. Both roles require strong communication skills but differ mainly in work flexibility and environment.

What are the most commonly searched types of Representative jobs in Iowa?

The most popular types of Representative jobs in Iowa are:

What cities in Iowa are hiring for Flex Representative jobs?

Cities in Iowa with the most Flex Representative job openings:

Flex Representative jobs near you

Service Representative

SISCO

Dubuque, IA

Full-time

Re-posted 21 days ago

Job description

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you.

We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated.

Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.

Essential Functions:

  • Answer customer inquiries on benefits plans
  • Process Medical/Dental Claims
  • Ability to learn/retain large amounts of technical information
  • Navigate multiple record keeping systems

What We're Looking For:

  • Strong communication (verbal and written) skills
  • The ability to multi-task and have great attention to detail
  • Ability to work with customers of diverse background and dispositions
  • Preferred Licensed in Life and Health, or obtain within 180 days of employment (paid study time)

Experience

  • Prior customer service experience
  • Medical or call center experience is a plus

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook