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Flex Developer Jobs in New York (NOW HIRING)

Flex

Director of Product Management, CS/AI

New York, NY · On-site

$254K - $266K/yr

You track the metrics that matter - resolution rates, automation rates, handle time - and treat them as your own, not your engineering team's. * Excellent written communication. At Flex, the PRD is ...

Flex

Vice President of Sales, New Verticals

New York, NY · On-site

$400K - $500K/yr

Collaborate with Product and Engineering to ensure Flex's embedded payment offering is properly positioned and technically deployable within each vertical. * Partner with Marketing to develop ...

Flex

Senior Director, Strategic Partnerships

New York, NY · On-site

$288K - $350K/yr

Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact Partner Management & Operations:

Flex

Director of Product Management, CS/AI

New York, NY · On-site

$254K - $266K/yr

You track the metrics that matter - resolution rates, automation rates, handle time - and treat them as your own, not your engineering team's. * Excellent written communication. At Flex, the PRD is ...

Flex

CX Product Business Partner

New York, NY · On-site

Serve as the CS voice embedded with the PMs, designers, and engineers building Flex's consumer-facing products * Participate in PRD development for every initiative in your domain -- your sign-off is ...

Flex

Senior Staff Decision Science (Risk)

New York, NY · On-site

$190K - $235K/yr

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment ... Partner with the product, engineering and Legal & Compliance team to shape product strategy and ...

Accenture

Senior DevOps Engineer - 6426315

New York, NY · On-site

$58 - $68/hr

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by ... Basic Qualifications: * DevOps Architecture - 2+ years * DevOps Coaching - 1+ year * Configuration ...

Accenture

Senior DevOps Engineer - 6426315

New York, NY · On-site

$58 - $68/hr

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by ... Basic Qualifications: * DevOps Architecture - 2+ years * DevOps Coaching - 1+ year * Configuration ...

Flex

Lead, CS AI Content

New York, NY · On-site

$92K - $115K/yr

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment ... Ability to collaborate effectively with cross-functional partners including Product, Engineering ...

Flex

Director of Product, Payments Platform

New York, NY

$254K - $266K/yr

Own Flex's payments platform strategy and roadmap end-to-end: vaulting, authorization, processing ... Partner with Risk, Finance, Ops, and Engineering to align on business goals and build resilient ...

Giftogram

DevOps Engineer

Whippany, NJ

$90K - $120K/yr

We are seeking a DevOps Engineer to design, build, and operate scalable AWS infrastructure with a ... Flex PTO Program * Paid Holidays * High-visibility role with direct impact on revenue and growth

Acadaca

Java Developer

New York, NY · Remote

$80K - $100K/yr

Enjoy Flex Fridays. Work Hard, Play Hard! Virtual Happy Hours and Game Nights! Don't want to come ... engineer to join our team and help us continue to deliver outstanding results for our clients.

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How much do flex developer jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for flex developer in New York is $49.31, according to ZipRecruiter salary data. Most workers in this role earn between $26.28 and $63.07 per hour, depending on experience, location, and employer.

What is a flex developer?

A Flex Developer is a software developer who specializes in building applications using Adobe Flex, a framework for creating rich internet applications (RIAs) that run on Adobe Flash Player or Adobe AIR. They use ActionScript, MXML, and other web technologies to develop interactive and multimedia-rich user interfaces. Flex Developers often work on enterprise applications, dashboards, or media-heavy applications that require a high level of engagement. Although Adobe has discontinued support for Flash Player, some legacy systems still require Flex expertise.

What are the typical projects or responsibilities for a flex developer?

Flex Developers are commonly responsible for designing, coding, and maintaining interactive applications using Adobe Flex, often integrating these with back-end services and databases. They typically collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces, and work hand-in-hand with QA teams to troubleshoot and resolve application bugs. Projects may range from internal enterprise dashboards to customer-facing web applications, depending on the organization's focus. Additionally, Flex Developers are often expected to stay updated with evolving frameworks and contribute to optimizing existing applications for better performance and scalability.

What are the key skills and qualifications needed to thrive as a flex developer?

To thrive as a Flex Developer, you need strong proficiency in programming languages such as ActionScript and frameworks like Adobe Flex, along with experience in UI/UX development for web and desktop applications. Familiarity with integrated development environments (IDEs) such as Adobe Flash Builder and knowledge of related technologies like XML, Java, or web services is important, and certifications in software development can be advantageous. Excellent problem-solving skills, attention to detail, and effective collaboration with designers and back-end developers are highly valued soft skills. These qualifications are essential to efficiently build, maintain, and enhance dynamic, user-friendly enterprise applications that meet client requirements.

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Flex Developer jobs near you
Infographic showing various Flex Developer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, and 8% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $102,575 per year, or $49.3 per hour.

Director of Product Management, CS/AI

Flex

New York, NY • On-site

$254K - $266K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the role
We're hiring a Director of Product for AI & Agentic Customer Support to own the strategy and outcomes for how Flex resolves customer issues - automatically, intelligently, and at scale. Customer support at Flex is a multi-channel operation spanning AI voice, AI chat, live chat, email, and live human voice, serving bill payers managing payments, billing changes, onboarding and identity, account issues, and more. With hundreds of human agents and a rapidly growing bill payment base, the mission is to resolve more, faster, and with less friction.
This role owns the full agentic stack: the in-app customer experience that routes bill payers to the right channel and drives toward self-resolution; the LLM-native orchestration layer that powers automated resolution; the ML-driven intelligence for routing, personalization, and issue prediction; and the capability primitives that make human agents dramatically more effective. You will set the strategy, define the architecture, and be accountable for the outcomes - automation rates, customer resolution rates, first contact resolution, and average handle time.
This is a 0-to-1 role. The agentic architecture is being defined now, and you will define it with us. This role is ideal for someone who has built agentic or AI-driven systems in data-rich environments, knows how to write PRDs/specs that ML engineers (and their agents) trust, and has the judgment to choose LLM-native orchestration when it's warranted and deterministic automation when it's not.
What you'll do
  • Own the strategy and outcomes for all things agentic. Set the multi-quarter roadmap for automated resolution, intelligent routing, and agent augmentation. Define and own the key metrics - customer resolution rate, automation rate, first contact resolution, and average handle time reduction for human agents - and drive the product decisions that move them.
  • Design the in-app customer support experience. Own how bill payers discover, access, and navigate support inside the Flex app. This includes intelligent channel routing - directing customers to the right channel (AI chat, voice, human escalation) based on issue type, history, and predicted resolution likelihood - as well as the in-app AI-driven interaction experience itself. The goal is maximum self-resolution before a human agent is ever needed.
  • Build the agentic resolution platform. Design the LLM-native orchestration layer for fully automated CS resolution - tool-calling agents, multi-step workflows, context-aware decision trees, and graceful fallback routing to human queues. Define what actions agents can take (payment retries, balance corrections, account updates), what guardrails govern them, and how confidence thresholds drive escalation.
  • Own the customer intelligence layer. Write PRDs for the ML-driven capabilities that power personalization, intent classification, dynamic routing, and proactive issue detection. Define the customer context model - what signals matter, how they are assembled, and how they are served in real time to both automated and human-facing systems.
  • Drive the interaction data model. Work with the data platform team to establish the interaction ledger, event schema, and feedback loops that make sustained intelligence improvements possible at scale.
  • Define the vendor integration product layer. Own requirements for how Flex's AI voice and chat vendors integrate into the orchestration architecture - API contracts, context payloads, handoff protocols, and performance standards. You are not selecting vendors; you are ensuring the vendor layer is a composable component, not a constraint on what the agentic system can do.
  • Enable AI assist for human agents. Partner with the CS product PM who owns the agent-facing UX to define the underlying capability primitives: suggested responses, real-time context surfacing, post-contact summarization, and escalation briefing. You own the intelligence layer; they own how agents experience it.
  • Set the architecture direction. Author the decision records and strategy memos that inform multi-quarter investment across engineering, ML, and data platforms. Represent the AI & Agentic roadmap to Platform and CS leadership.

Key qualifications
  • 6+ years of product management experience, with at least 2 years working directly on AI, ML, or agentic systems in a production environment.
  • Demonstrated 0-to-1 track record: you have taken an AI-powered capability from concept through launch in an ambiguous, resource-constrained environment.
  • Experience owning end-to-end customer-facing AI experiences, including how users are routed, how AI-driven interactions are designed, and how resolution quality is measured and improved.
  • Ability to write PRDs for ML systems - feature engineering specs, model evaluation criteria, training data requirements, latency and accuracy tradeoffs. You do not need to write the code; you need to write documents that ML engineers trust.
  • Hands-on experience with LLM-native orchestration: tool-calling, multi-step agents, prompt engineering in production contexts, context and memory management.
  • Strong judgment on when to use LLM reasoning vs. deterministic rules - and the intellectual honesty to apply that judgment even when LLM is the more compelling answer.
  • Comfort owning outcomes, not just output. You track the metrics that matter - resolution rates, automation rates, handle time - and treat them as your own, not your engineering team's.
  • Excellent written communication. At Flex, the PRD is the primary artifact of product leadership. Yours should reduce ambiguity, not create it.
  • Bonus: Experience in fintech, payments, or any domain where automated actions carry financial or compliance risk. Prior exposure to contact center platforms, AI voice or chat vendors, or CRM integration patterns.

Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$248,000-$310,000 USD
Tier 3 (Salt Lake City)
$210,800-$263,500 USD
Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
  • Competitive medical, dental, and vision
  • Company equity
  • 401(k) plan with company match
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave
  • Free Flex subscription

For full-time non-U.S. employees, we offer:
  • Competitive compensation + company equity
  • Unlimited PTO
Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

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