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Flagship Store Director Jobs in Washington (NOW HIRING)

Flagship Carwash

Assistant Site Manager

Manassas, VA · On-site

This role is a direct leadership position that bridges management responsibilities with frontline ... store upkeep Leadership Readiness * Serve as acting manager when designated by the Site Manager or ...

Flagship Carwash

Crew Member

Sterling, VA · On-site

$12 - $16/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Severn, MD · On-site

$13.25 - $17.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Shift Lead

Ashburn, VA · On-site

$14 - $17.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... store upkeep * Conduct quality control checks on both interior and exterior cleaning standards ...

Flagship Carwash

Crew Member - Driver

Severn, MD · On-site

$13.25 - $17.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Full Service

Washington, DC · On-site

$13.25 - $17.25/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Full Service

Leesburg, VA · On-site

$12.75 - $16.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Express

Manassas, VA · On-site

$11.25 - $14.75/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Springfield, VA · On-site

$12.50 - $16.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Shift Lead

Severn, MD · On-site

$15.25 - $19/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... store upkeep * Conduct quality control checks on both interior and exterior cleaning standards ...

Flagship Carwash

Crew Member - Driver

Woodbridge, VA · On-site

$11.75 - $15.50/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Edgewater, MD · On-site

$11.50 - $15.25/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Waldorf, MD · On-site

$11.50 - $15.25/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Chantilly, VA · On-site

$12.50 - $16.25/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member

Mclean, VA · On-site

$12.25 - $16/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Express

Annandale, VA · On-site

$12 - $15.75/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Express

Herndon, VA · On-site

$12.25 - $16.25/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Full Service

Fairfax, VA · On-site

$12.25 - $16/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

Flagship Carwash

Crew Member - Driver

Manassas, VA · On-site

$12 - $15.75/hr

Site Manager or Assistant Site Manager (varies based on business need) DIRECT/ INDIRECT REPORTS ... or store upkeep * Follow all safety standards, operational procedures, and company policies

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Flagship Store Director information

What is a flagship store director?

A Flagship Store Director is a senior manager responsible for overseeing the operations, brand representation, and overall performance of a company's primary retail location, often considered the brand's showcase store. They lead large teams, manage budgets, drive sales, and ensure exceptional customer experiences that reflect the brand’s identity and values. Additionally, they collaborate with corporate leadership on strategy and serve as a key point of contact for promotions, events, and new product launches. Their goal is to set a standard for other stores and strengthen the brand's market presence.

What are the key skills and qualifications needed to thrive as a flagship store director, and why are they important?

To thrive as a Flagship Store Director, you need strong leadership, retail management experience, and a track record in driving sales and operational excellence, often supported by a degree in business or a related field. Familiarity with POS systems, inventory management software, and retail analytics tools is typically required. Exceptional communication, strategic thinking, and customer service orientation are crucial soft skills for inspiring teams and delivering a premium brand experience. These competencies are important for optimizing store performance, building customer loyalty, and achieving business goals in a highly visible retail environment.

What are some common challenges faced by a flagship store director, and how can they be effectively managed?

A Flagship Store Director often faces challenges such as maintaining high standards of brand representation, managing a large and diverse team, and delivering exceptional customer experiences in a high-visibility environment. Balancing operational efficiency with creative brand initiatives requires strong leadership and problem-solving skills. Successful directors prioritize clear communication, ongoing staff training, and proactive engagement with both customers and corporate headquarters to ensure the store remains a showcase for the brand. Building a collaborative culture and staying adaptable to changing retail trends are crucial for overcoming these challenges.

What is the difference between Flagship Store Director vs Store Manager?

AspectFlagship Store DirectorStore Manager
CredentialsExperience in retail management, leadership skillsSimilar credentials, often with retail management experience
Work EnvironmentOversees large, high-profile flagship storesManages daily operations of individual retail stores
Employer & Industry UsageUsed by premium brands and retail chains for flagship locationsCommon across retail stores of all sizes
Search & Comparison IntentHigh-level leadership, strategic oversightOperational management, staff supervision

The Flagship Store Director typically holds a higher strategic and leadership role overseeing flagship locations, while the Store Manager focuses on daily store operations. Both roles require retail management experience, but the Director's scope is broader, often involving brand representation and high-level decision-making.

What are the most commonly searched types of Flagship Store jobs in Washington?

The most popular types of Flagship Store jobs in Washington are:

What are popular job titles related to Flagship Store Director jobs in Washington?

For Flagship Store Director jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Flagship Store Director jobs in Washington look for?

The top searched job categories for Flagship Store Director jobs in Washington are:

Flagship Store Director jobs near you
Infographic showing various Flagship Store Director job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Assistant Site Manager

Flagship Carwash

Manassas, VA • On-site

Full-time

Re-posted 15 days ago

Flagship Carwash rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

42nd of 374 rated vehicle maintenance

Job description

Position Overview
The Assistant Site Manager (ASM), also known as Car Wash Manager at select flex locations, supports the Site Manager in executing daily operational tasks, leading the frontline team, and delivering exceptional customer experience at Spotless Brands locations. This role is a direct leadership position that bridges management responsibilities with frontline support and training.
While the Site Manager holds full accountability for site performance, the Assistant Site Manager focuses on team supervision, service execution, daily coordination, and customer satisfaction. This role is a critical steppingstone in the operations career path developing leadership talent and building readiness for future site management.
Depending on site needs, this role may support car wash operations or lube/oil change services, contributing to efficient daily operations and team supervision in either service area. This role may be classified as either exempt (salaried) or non-exempt (hourly) in alignment with FLSA standards. Classification will reflect the scope of managerial responsibilities and decision-making authority.
  • Exempt Assistant Managers (Salaried) are expected to lead teams, manage performance, and participate in higher-level decision-making, including hiring and They typically support larger or more complex sites (e.g., Flex) and may assume broader leadership responsibilities in the Site Manager's absence.
  • Non-Exempt Assistant Managers (Hourly) typically support daily operations and team They typically support smaller or express car wash locations with emphasis on shift leadership and service.

Essential Functions (Other Duties as Assigned)
Team Support & Shift Leadership
  • Supervise and coordinate frontline team members during assigned shifts to ensure smooth operations
  • Model and reinforce expected service behaviors, team communication, and adherence to brand standards
  • Provide coaching, real-time feedback, and recognition to team members to support performance
  • Assist Site Manager in onboarding and training new team members
  • Support a "One Team" Spotless Brand culture by modeling teamwork, ensuring alignment with standards, and helping the team adapt through operational change

Customer Service
  • Serve as an escalation point for customer concerns and resolve issues promptly and professionally
  • Ensure a clean, safe, and welcoming environment for all customers and team members
  • Support promotional efforts and local marketing initiatives to grow site traffic and membership sales

Operational Execution
  • Monitor daily operations, including wash quality, customer flow, staffing, and cleanliness
  • Complete opening/ closing duties, daily logs, shift checklists, and other operational tasks
  • Assist in inventory control, supply restocking, and minor equipment checks
  • Partner with the Site Manager to ensure compliance with safety, maintenance, and operational policies
  • Supports daily operations in either car wash operations or lube/oil change service areas, including staffing, training, customer experience, and operational execution, based on location-specific business needs
  • Perform other duties as assigned to support the team and site performance, including operational and cleaning tasks that support site, shop, or store upkeep

Leadership Readiness
  • Serve as acting manager when designated by the Site Manager or District Manager
  • Participate in leadership development and training programs to prepare for future advancement

Administrative Support (May Vary by Classification)
  • Supports the damage claims process by collecting customer information, taking photos, and submitting documentation through vendor, Origami; Salaried and Hourly Assistant Managers are not allowed to make claim determinations
  • Salaried Assistant Site Managers: May assist in scheduling, labor cost tracking, basic reporting, and delegation of tasks during Site Manager's absence
  • Hourly Assistant Site Manager: Focuses on shift execution and frontline support with limited administrative duties unless designated by Site Manager

Site Type Variations
  • The core responsibilities of the Assistant Site Manager remain consistent across all locations and while core duties do not change, the operational emphasis may vary slightly depending on the site type:
    • Express Sites: Prioritize high-throughput exterior wash operations with a strong focus on speed, automation, and membership These sites typically operate with smaller, leaner teams where direct leadership is essential.
    • Full-Service Sites: Include both exterior and interior vehicle cleaning, requiring greater labor coordination and a higher-touch customer experience.
    • Flex Sites: Combine full-service and express wash models and may include additional profit centers such as convenience store and/or lube center, requiring cross-functional coordination, broader staffing needs, and inventory management.

Education and Experience
  • High School Diploma or equivalent required
  • Minimum of one (1) year experience in a supervisory role within a car wash or other customer-focused retail environment
  • Minimum of 18 years of age required due to equipment and/ or fuel handling responsibilities (where applicable)
  • Valid driver's license preferred (may be required depending on location and responsibilities)
  • Must meet all required certification and regulatory compliance standards applicable to the role, as defined by federal, state, and local laws (e.g., fuel handling, food safety, alcohol/ tobacco sales, environmental safety, OSHA requirements), where applicable
  • Must be able to successfully pass a background check in accordance with company policies and applicable laws

Knowledge, Skills, and Abilities
Knowledge
  • Understanding of basic operational processes and service standards in retail, service, or car wash environments
  • Basic knowledge of cash handling, point-of-sale systems, and loss prevention practices
  • Awareness of safety standards, equipment operation basics, and customer service expectations

Skills
  • Leadership and team motivation
  • Conflict resolution and customer de-escalation
  • Time management and ability to multitask in a fast-paced environment
  • Clear verbal and written communication
  • Attention to detail and ability to follow standard operating procedures (SOPs)
  • Basic computer skills, including the ability to use email, navigate spreadsheets (e.g., MS Excel) and perform standard data entry tasks

Abilities
  • Ability to lead by example and influence peers in the absence of formal authority
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Ability to learn quickly and apply new procedures and/ or operational tools

Physical Requirements
  • Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site
  • Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
  • Ability to twist, carry, reach, push, and pull frequently
  • Ability to lift and carry 50 pounds without assistance for work-related materials
  • Ability to work outdoors and be efficient in all weather conditions
  • Ability to work on your feet in a fast-paced, physically active environment
  • Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
  • Use of personal protective equipment (gloves, eyewear, etc.. ) as required
  • Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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