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Flagship General Manager Jobs in Indiana (NOW HIRING)

Insomnia Cookies

Assistant Manager

Evansville, IN · On-site

... Ownership Manage bakery operations independently in the absence of the BOM Model urgency ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

Insomnia Cookies

Assistant Manager

Evansville, IN · On-site

... • Manage bakery operations independently in the absence of the BOM • Model urgency ... flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing ...

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Flagship General Manager information

What is a Flagship General Manager?

A Flagship General Manager is responsible for overseeing the operations, staff, and performance of a company’s main or most prominent retail location, known as the 'flagship' store. This role involves ensuring excellent customer service, implementing company policies, managing budgets, and driving sales to set standards for other locations. Flagship General Managers often serve as brand ambassadors, representing the company's image and values to customers and the broader community. They are tasked with maintaining high visual merchandising standards and leading large teams to achieve business goals.

What are some unique challenges faced by a Flagship General Manager compared to managing a standard retail location?

Flagship General Managers often encounter unique challenges such as overseeing larger teams, maintaining elevated brand standards, and serving as a showcase location for new products and corporate initiatives. They typically handle higher customer traffic and media attention, requiring strong crisis management and communication skills. Additionally, flagship stores may pilot new technologies or processes, meaning the General Manager must be adaptable and proactive in implementing changes while ensuring an exceptional customer experience.

What are the key skills and qualifications needed to thrive as a Flagship General Manager, and why are they important?

To thrive as a Flagship General Manager, you need strong leadership abilities, retail management experience, and a proven record in driving sales and operational excellence, often supported by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and data analytics tools is essential. Exceptional communication, problem-solving, and team-building skills help you inspire staff and deliver outstanding customer experiences. These skills are crucial for achieving financial targets, maintaining brand standards, and ensuring the overall success of a flagship location.

What is the difference between Flagship General Manager vs Store Manager?

AspectFlagship General ManagerStore Manager
CredentialsExperience in retail management, leadership skills, possibly a bachelor's degreeExperience in retail, customer service, leadership; often a high school diploma or associate degree
Work EnvironmentOversees large flagship stores, strategic planning, high-level decision makingManages daily store operations, staff, and customer service at individual store level
Employer & Industry UsageCommon in retail chains, luxury brands, and large department storesUsed across various retail sectors, including apparel, electronics, and specialty stores

The Flagship General Manager typically oversees large, flagship stores with strategic responsibilities, while the Store Manager handles daily operations at individual locations. The former requires broader experience and focuses on high-level management, whereas the latter concentrates on operational tasks and staff management.

What are popular job titles related to Flagship General Manager jobs in Indiana? For Flagship General Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Flagship General Manager jobs in Indiana look for? The top searched job categories for Flagship General Manager jobs in Indiana are:
What cities in Indiana are hiring for Flagship General Manager jobs? Cities in Indiana with the most Flagship General Manager job openings:
Flagship General Manager jobs near you

Assistant Manager

Insomnia Cookies

Evansville, IN • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Insomnia Cookies rating

4.9

Company rating: 4.9 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

29th of 48 rated bakeries

Job description

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our Evanston, IL store located at 1725 Sherman, IL 60201.
 
KEY RESPONSIBILITIES:
 
Operational Execution
Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
Support ordering, inventory accuracy, and shrink control
Assist in schedule creation and labor execution to meet operational targets
 
Talent & Team Development
Support recruiting, interviewing, onboarding, and training of new staff
Deliver consistent coaching and real-time performance feedback
Hold team members accountable to standards while reinforcing a growth mindset culture
Ensure onboarding and training programs are executed to company standards
 
Leadership & Ownership
Manage bakery operations independently in the absence of the BOM
Model urgency, accountability, and operational discipline
Partner with BOM and Area leadership to identify operational gaps and implement solutions
Maintain continuity of operations during leadership transitions or staffing shortages
Other duties as assigned
 
WHAT SUCCESS LOOKS LIKE:
Able to independently execute all BOM-level administrative and operational tasks
Bakery is fully staffed, trained, and operating at high standards
Strong culture of accountability and consistency
Acts as a reliable operational leader during any coverage scenario
Demonstrates clear readiness and upward mobility toward a BOM role
 
QUALIFICATIONS & EXPERIENCE:
1+ year leadership experience in restaurant, retail, or hospitality operations
Strong operational discipline and attention to detail
Ability to coach and develop hourly team members
Comfortable working in fast-paced, high-volume environments
Ability to perform all bakery roles during peak business periods
Strong communication and problem-solving skills
 
SWEET POSITION PERKS:
Competitive pay + bonus eligibility
Medical, dental, vision & pet insurance
Paid vacation + wellness days
Career development pipeline into BOM leadership
Free cookies every shift 
Fun, fast-paced team culture
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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