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Fixed Operations Manager Jobs in Grand Rapids, MI

JX Enterprises, Inc.

Leadership Trainee

Wyoming, MI · On-site

$25/hr

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

JX Truck Center

Leadership Trainee

Wyoming, MI · On-site

$25/hr

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

JX Enterprises, Inc

Leadership Trainee

Wyoming, MI · On-site

$25/hr

You will be responsible for growing your knowledge and skills within the fixed operations side of our business to prepare for future management roles. Essential Duties and Responsibilities:

Robert Half

Accounting Manager

Grand Rapids, MI · On-site

$40 - $55/hr

We are looking for an experienced Accounting Manager to support financial operations for a dynamic ... fixed assets, and tax-related processes. * Direct month-end, quarter-end, and year-end close cycles ...

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Fixed Operations Manager information

See Grand Rapids, MI salary details

$29.8K

$60.9K

$113.8K

How much do fixed operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for fixed operations manager in Grand Rapids, MI is $60,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,400.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are the most commonly searched types of Fixed Operations jobs in Grand Rapids, MI?

The most popular types of Fixed Operations jobs in Grand Rapids, MI are:

What are popular job titles related to Fixed Operations Manager jobs in Grand Rapids, MI?

For Fixed Operations Manager jobs in Grand Rapids, MI, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Grand Rapids, MI look for?

The top searched job categories for Fixed Operations Manager jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Fixed Operations Manager jobs?

Cities near Grand Rapids, MI with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,945 per year, or $29.3 per hour.

Regional Fixed Operations Director

Fox Motors

Grand Rapids, MI • On-site

Full-time

Re-posted 15 days ago

Fox Motors rating

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

136th of 159 rated car dealerships

Job description

Position OverviewWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you will report directly to the Vice President of Fixed Operations, executing group-wide initiatives and ensuring elite operational standards.What You'll DoDrive Profitability: Achieve departmental gross profit goals by managing fixed absorption, expenses, and asset utilization.Lead Teams: Recruit, train, and mentor service and parts managers while boosting technician retention.Optimize CSI: Implement robust workflow processes to elevate Customer Satisfaction Index scores and build owner loyalty.Partner with Leadership: Collaborate with the VP of Fixed Operations to forecast revenue goals and deploy software platforms.What We're Looking ForExperience: Minimum 5+ years of successful automotive Fixed Operations or Service Director management.Track Record: Proven ability to manage multi-million dollar P&Ls and hit manufacturer targets.Skills: Exceptional communication, data-driven decision-making, and deep knowledge of DMS platforms.As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!

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