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Fixed Operations Manager Jobs in Andover, MA (NOW HIRING)

Automotive Service Manager

Haverhill, MA

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Manager Jaffarian Volvo Toyota is seeking an experienced Automotive Service ... We are building a modern fixed operations environment where great people can thrive, grow, and lead.

Fixed Income Portfolio Analyst

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Us Wellington Management offers comprehensive investment management capabilities that span ... operational risks * Maintaining and improving internal tools that support the Securitized Team ...

Sales Manager - Woburn MA

Woburn, MA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the complete sales cycle from prospecting through contract negotiation and close * Develop ... Knowledge of dealership operations, fixed operations, service departments, or commercial fleet ...

Showing results 41-60

Fixed Operations Manager information

See Andover, MA salary details

$31.4K

$64.3K

$120K

How much do fixed operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for fixed operations manager in Andover, MA is $64,272.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are popular job titles related to Fixed Operations Manager jobs in Andover, MA?

For Fixed Operations Manager jobs in Andover, MA, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Andover, MA look for?

The top searched job categories for Fixed Operations Manager jobs in Andover, MA are:

What cities near Andover, MA are hiring for Fixed Operations Manager jobs?

Cities near Andover, MA with the most Fixed Operations Manager job openings:

Infographic showing various Fixed Operations Manager job openings in Andover, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,272 per year, or $30.9 per hour.

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Automotive Service Manager

Jaffarian Volvo Toyota is seeking an experienced Automotive Service Manager to lead our luxury/highline service department in Haverhill, MA. We are not looking for someone to "run a desk." We are looking for a hands-on leader who can build, coach, and optimize a high-performing service department. This is a unique opportunity to join the oldest Volvo dealership in New England, representing a legacy brand with a strong commitment to customer experience, operational excellence, and long-term customer relationships. If you are passionate about developing people, driving performance, and delivering exceptional customer satisfaction that keeps customers coming back for generations, this is the role for you.

Responsibilities

  • Oversee all service department operations to ensure efficient workflow and customer satisfaction
  • Manage and mentor service advisors, technicians, and support staff
  • Maintain and improve service processes to increase productivity and profitability
  • Develop and maintain strong customer relationships to drive retention and repeat business
  • Ensure compliance with company policies, safety standards, and manufacturer guidelines
  • Collaborate with parts and sales departments to optimize overall dealership performance
  • Prepare and manage service department budgets, forecasts, and reports

Requirements

  • Proven experience as an Automotive Service Manager or similar leadership role in a dealership environment
  • Strong leadership skills with a track record of developing high-performing teams
  • Deep understanding of automotive repair, diagnostics, and service operations
  • Excellent communication and customer service skills, especially in highline environments
  • Ability to manage multiple priorities in a fast-paced, performance-driven setting
  • Experience with dealership management systems (DMS) such as Reynolds & Reynolds and Xtime preferred
  • Valid driver's license and ability to meet company driving requirements

Benefits

  • Competitive salary range: $150,000–$200,000 per year, paid weekly
  • Health, dental, and vision insurance plans
  • Paid time off and holidays
  • 401(k) retirement savings plan with company match
  • Opportunities for career growth and professional development
  • Employee discounts on vehicle purchases and services
  • Fully air-conditioned shop
  • State-of-the-art facility
  • On-site air-conditioned body shop

About the Company

Jaffarian Automotive is a 4th-generation, family-owned dealership group and one of the most established automotive organizations in New England. We are customer-first, focused on modern, no-pressure service and sales experiences. We invest in technology, training, and people who take pride in delivering a smooth, professional experience for every customer. Our Service Department plays a critical role in keeping customers safe, informed, and loyal for generations. We are building a modern fixed operations environment where great people can thrive, grow, and lead.