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Fixed Operation Manager Jobs in Alabama (NOW HIRING)

Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who ...

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Fixed Operation Manager information

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are popular job titles related to Fixed Operation Manager jobs in Alabama?

For Fixed Operation Manager jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Fixed Operation Manager jobs?

Cities in Alabama with the most Fixed Operation Manager job openings:

Infographic showing various Fixed Operation Manager job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Muscle Shoals - Fixed Ops Support Staff - Full Time

Muscle Shoals, AL • On-site

$14/hr

Full-time

Posted 4 days ago


Job description

Fixed Operations Support StaffPosition Summary

Be a key part of the team that keeps our dealership moving! As a dependable and upbeat Fixed Operations Support Staff member, you’ll play an important role in creating a welcoming customer experience and supporting the smooth, efficient operation of our service-related departments. From assisting guests to helping with vehicle transportation and daily department needs, every day brings variety and the opportunity to make a difference.

Key Responsibilities
  • Welcome customers with a friendly, professional attitude and connect them with the appropriate department or team member.

  • Provide customer shuttle transportation and assist with vehicle pick-up and delivery.

  • Help ensure service areas are clean, safe, organized, and ready for business.

  • Scan, organize, and properly file completed documents to support accurate recordkeeping.

  • Assist fixed operations departments with a variety of daily tasks and special projects.

  • Deliver exceptional service and maintain positive relationships with customers and coworkers.

  • Work both indoors and outdoors while adapting to a range of weather conditions.

  • Contribute to a team-focused environment where reliability, flexibility, and a willingness to help are valued.

Qualifications
  • Dependable, punctual, and eager to step in wherever support is needed.

  • Friendly, positive attitude with strong communication and customer service skills.

  • Organized, adaptable, and able to manage multiple tasks in a fast-paced environment.

  • Comfortable working as part of a team and interacting with customers throughout the day.

  • General maintenance experience is a plus but not required.

  • Valid driver’s license and acceptable driving record required.

Pay: $14 per hour