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Fix Protocol Support Jobs (NOW HIRING)

SANS

Equitiy Trade Support Engineer

Manhattan, NY · On-site

: * Provide direct frontoffice technology support to Equities traders, middle office users, and ... Strong understanding of hightouch trading workflows, FIX protocol, OMS platforms, IOI processing ...

Esprow

... support. Company Description Esprow is a highly innovative and fast-growing company with some of ... Proven experience and extensive knowledge of the FIX protocol from both technical and business ...

Esprow

Client Success Lead (Trainer)

Manhattan, NY · On-site

... support. Company Description Esprow is a highly innovative and fast-growing company with some of ... Proven experience and extensive knowledge of the FIX protocol from both technical and business ...

Cantor Fitzgerald

Associate Application Support

Manhattan, NY · On-site

$18.75 - $24.25/hr

Cantor Fitzgerald is seeking an Associate Application Support to perform a Level 2 Production ... SQL, FIX protocol, Git, or JIRA is beneficial but not required. Company : Cantor Fitzgerald is a ...

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Fix Protocol Support information

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How much do fix protocol support jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for fix protocol support in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a FIX Protocol Support specialist, and why are they important?

To thrive as a FIX Protocol Support specialist, you need a solid understanding of the FIX protocol, financial markets, and troubleshooting skills, often supported by a degree in computer science, finance, or related fields. Familiarity with trading platforms, network monitoring tools, and ticketing systems like Jira, as well as knowledge of scripting or SQL, is commonly required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure swift resolution of technical issues, minimize trading disruptions, and maintain trust with clients and stakeholders in high-stakes financial environments.

What are FIX Protocol Support specialists?

FIX Protocol Support specialists are professionals who provide technical assistance for the Financial Information eXchange (FIX) protocol, which is a standard electronic communications protocol used to facilitate real-time exchange of securities transactions and market information. Their responsibilities typically include troubleshooting connectivity issues, monitoring message flows, onboarding clients, and ensuring smooth integration between trading systems. They work closely with traders, developers, and external clients to resolve technical problems and ensure effective communication between trading platforms. Strong knowledge of the FIX protocol, networking, and financial markets is essential for this role.

What are some common challenges faced by professionals in FIX Protocol Support roles, and how can these be addressed?

Professionals working in FIX Protocol Support often encounter challenges such as troubleshooting connectivity issues, interpreting FIX message logs, and managing multiple client integrations simultaneously. These challenges require strong analytical skills, attention to detail, and the ability to communicate technical information clearly to both technical and non-technical stakeholders. To address these issues, staying current with FIX standards, using robust monitoring tools, and fostering close collaboration with development and QA teams can greatly improve efficiency and client satisfaction.

What is the difference between Fix Protocol Support vs Trading Support Specialist?

AspectFix Protocol SupportTrading Support Specialist
Required CredentialsKnowledge of FIX protocol, certifications in finance or ITFinancial industry certifications, technical knowledge
Work EnvironmentFinancial firms, trading platforms, IT teamsTrading desks, brokerage firms, financial institutions
Employer & Industry UsageUsed in electronic trading, market data firmsUsed in brokerage, asset management, trading firms

Fix Protocol Support primarily focuses on maintaining and troubleshooting FIX protocol communications used in electronic trading. Trading Support Specialists handle broader trading operations, including order management and client support. While both roles require financial and technical knowledge, Fix Protocol Support is more specialized in communication protocols, whereas Trading Support Specialists have a wider scope in trading activities.

More about Fix Protocol Support jobs
What cities are hiring for Fix Protocol Support jobs? Cities with the most Fix Protocol Support job openings:
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Fix Protocol Support jobs near you
Infographic showing various Fix Protocol Support job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 74% Full Time, and 13% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

AVP, Application Support

Cantor Fitzgerald Securities

Manhattan, NY • On-site

Full-time

Posted 27 days ago

Job description

Job Description
The AVP, Application Support will play a crucial role in ensuring the smooth operation and stability of our trading platforms. You will be part of a global team, working closely with internal and external clients to monitor, troubleshoot, and resolve technical issues. Your expertise in application support, combined with strong communication skills, will be key to the success of this role.
Responsibilities
  • Monitor and respond to technical platform failures and trade disruptions.
  • Manage client communication, providing timely updates and clear expectations.
  • Troubleshoot technical issues, analyzing log files, FIX logs, and environmental factors.
  • Support scheduled jobs, monitor and configure using Autosys and Cron.
  • Configure environmental alerting systems for servers and application components.
  • Perform software upgrades and post-release health checks.
  • Build tools, automate processes, and optimize application performance.
  • Collaborate with development teams to implement new features and enhancements.
  • Ensure compliance with IT Service Management processes (Incident, Problem, Change).
  • Stay updated with industry trends and best practices in application support.

Qualifications
  • Proficiency in Unix/Linux and Windows operating systems is a must.
  • Advanced problem-solving and troubleshooting skills are essential.
  • Excellent communication skills, both verbal and written, to effectively interact with clients and team members.
  • Experience with scripting languages (Python, Unix Shell, Perl) for automation and troubleshooting.
  • Knowledge of external connectivity and basic networking concepts is preferred.
  • Familiarity with Equities, Fixed Income, or Foreign Exchange trading is an advantage.
  • Experience with Source Code Repositories (Git, Perforce) and Software Release tools is desirable.
  • Basic understanding of DB/SQL is a plus.
  • Familiarity with JIRA Service Desk or similar issue tracking systems is beneficial.
  • Server administration skills and knowledge of FIX protocol are advantageous.

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