ZipRecruiter

Log In

1

Fix Protocol Support Jobs (NOW HIRING)

Kanak Elite Services Inc

C++ Developer

New York, NY · On-site

$53.50 - $72.25/hr

... FIX protocol) Location: ONSITE in NYC (they want locals so can either already be in NY or NJ) (4-5 days onsite) C++, XML, Developer, Data Management Solutions, implementation support  NYC / NJ (no ...

Stem Xpert

TRADING SYSTEM SUPPORT ANALYST

Boston, MA

Support all FIX related activities, configuration and certification, as it relates to new product ... Strong facility with technology - UNIX based systems, FIX Protocol, FIX engines, business logic ...

Judge Group, Inc.

Software Engineer

Charlotte, NC · Hybrid

$69 - $74/hr

Lead Software Engineer - FIX Protocol (Digital Assets) Location: Charlotte, NC (Hybrid - in office ... Willingness to participate in on-call or rotational production support. Work Environment * Hybrid ...

next page

Showing results 1-20

People also search for

All JobsFix Protocol Support Jobs

Fix Protocol Support information

See salary details

$16

$39

$68

How much do fix protocol support jobs pay per hour?

As of May 30, 2026, the average hourly pay for fix protocol support in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a FIX Protocol Support specialist, and why are they important?

To thrive as a FIX Protocol Support specialist, you need a solid understanding of the FIX protocol, financial markets, and troubleshooting skills, often supported by a degree in computer science, finance, or related fields. Familiarity with trading platforms, network monitoring tools, and ticketing systems like Jira, as well as knowledge of scripting or SQL, is commonly required. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are critical soft skills for this role. These skills ensure swift resolution of technical issues, minimize trading disruptions, and maintain trust with clients and stakeholders in high-stakes financial environments.

What are some common challenges faced by professionals in FIX Protocol Support roles, and how can these be addressed?

Professionals working in FIX Protocol Support often encounter challenges such as troubleshooting connectivity issues, interpreting FIX message logs, and managing multiple client integrations simultaneously. These challenges require strong analytical skills, attention to detail, and the ability to communicate technical information clearly to both technical and non-technical stakeholders. To address these issues, staying current with FIX standards, using robust monitoring tools, and fostering close collaboration with development and QA teams can greatly improve efficiency and client satisfaction.

What are FIX Protocol Support specialists?

FIX Protocol Support specialists are professionals who provide technical assistance for the Financial Information eXchange (FIX) protocol, which is a standard electronic communications protocol used to facilitate real-time exchange of securities transactions and market information. Their responsibilities typically include troubleshooting connectivity issues, monitoring message flows, onboarding clients, and ensuring smooth integration between trading systems. They work closely with traders, developers, and external clients to resolve technical problems and ensure effective communication between trading platforms. Strong knowledge of the FIX protocol, networking, and financial markets is essential for this role.

What is the difference between Fix Protocol Support vs Trading Support Specialist?

AspectFix Protocol SupportTrading Support Specialist
Required CredentialsKnowledge of FIX protocol, certifications in finance or ITFinancial industry certifications, technical knowledge
Work EnvironmentFinancial firms, trading platforms, IT teamsTrading desks, brokerage firms, financial institutions
Employer & Industry UsageUsed in electronic trading, market data firmsUsed in brokerage, asset management, trading firms

Fix Protocol Support primarily focuses on maintaining and troubleshooting FIX protocol communications used in electronic trading. Trading Support Specialists handle broader trading operations, including order management and client support. While both roles require financial and technical knowledge, Fix Protocol Support is more specialized in communication protocols, whereas Trading Support Specialists have a wider scope in trading activities.

More about Fix Protocol Support jobs
What cities are hiring for Fix Protocol Support jobs? Cities with the most Fix Protocol Support job openings:
What states have the most Fix Protocol Support jobs? States with the most job openings for Fix Protocol Support jobs include:
What job categories do people searching Fix Protocol Support jobs look for? The top searched job categories for Fix Protocol Support jobs are:
Fix Protocol Support jobs near you
FIX Onboarding Engineer (On-Site - Dallas)

FIX Onboarding Engineer (On-Site - Dallas)

Broadridge

Houston, TX • On-site

Full-time

Posted 14 days ago

Broadridge rating

6.6

Company rating: 6.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Broadridge is a company that empowers others to accomplish more, and they are seeking a FIX Onboarding Engineer to support the onboarding and certification of external clients onto their electronic trading platforms. The role involves managing complex onboarding projects, providing FIX protocol expertise, and ensuring a seamless client experience through collaboration with various internal teams.
Responsibilities:
• Manage the end-to-end onboarding process of electronic trading applications for external clients to the firm's trading systems, from initial request to production go-live.
• Coordinate new projects, driving deliverable dependencies across multiple internal teams including business, operations, and various platform developers (e.g., algorithmic trading, workflow, networks).
• Maintain close communication with business and Operations teams to understand requirements and implement effective business solutions.
• Test and certify new client connections via FIX protocol, ensuring compliance with industry standards and firm-specific requirements.
• Implement and improve customized client requests, enhancing the flexibility and functionality of our electronic trading offerings.
• Facilitate network connectivity requests, including configurations related to TCP/IP, Firewalls, and VPNs.
• Provide subject matter expertise on all FIX-related inquiries to relevant business and application teams, acting as a key technical liaison.
• Troubleshoot and resolve technical issues that arise during the onboarding process and provide ongoing support.
• Develop and maintain comprehensive documentation for client onboarding projects and processes.
• Contribute to the continuous enhancement and streamlining of onboarding processes, applications, and tooling.
Qualifications:
Required:
• Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Systems/Technology, or a related technical field.
• 2-4 years of professional experience, with the level (Analyst or Associate) commensurate with experience and demonstrated capabilities.
• Strong understanding of financial markets and the complete electronic order lifecycle, including order types, execution venues, and post-trade processes (clearing and settlement).
• Excellent communication skills, both written and verbal, with a keen attention to detail. Ability to articulate complex technical concepts to non-technical stakeholders and build strong relationships with clients.
• Experience with scripting and/or Programming (e.g., Python, Java, C++, SQL).
• Comfortable operating in a UNIX/Linux environment, with good knowledge of common commands and tools.
• Understanding of connectivity, networks, and related concepts such as TCP/IP, Firewalls, and VPN.
• Strong analytical and problem-solving skills, with a proven ability to troubleshoot complex technical issues.
Preferred:
• Demonstrated experience with the FIX (Financial Information eXchange) protocol and FIX certification processes.
• Finance background with a solid understanding of multiple asset classes (e.g., Equities, Futures, Options, FX).
• Experience in technical project management or leading technical initiatives.
• Prior experience in a client-facing technical role within financial services.
Company:
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers. Founded in 1962, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Broadridge employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Broadridge logo

About Broadridge

Sourced by ZipRecruiter

Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next. For nearly six decades, we’ve been providing the critical infrastructure that powers corporate governance, capital markets and wealth and investment management. Our industry-specific technology, solutions and data and intelligence power business transformation – helping you get ahead of today’s challenges while preparing for what’s next.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

New Hyde Park, NY, US

Year founded

1962

Social media

FacebookTwitter

View All Broadridge Jobs

Apply