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Fix Client Onboarding Jobs (NOW HIRING)

Client Solutions Lead - CPhT

Mesa, AZ · On-site

$65K - $70K/yr

Serve as the technical and workflow liaison during client onboarding and configuration * Initiate ... Analytical and thorough-you notice inconsistencies and fix them before they become problems

Support new client onboarding activities such as FIX connectivity certification, API testing, and production readiness checks. * Act as a senior liaison between clients, sales, technology, and ...

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Our motto is "Fix the Owner, Fix the Shop," and that's exactly what we do: we make a real ... Onboarding Oversight * Coordinate with support staff to ensure system setup is complete (logins ...

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Our motto is "Fix the Owner, Fix the Shop," and that's exactly what we do: we make a real ... Onboarding Oversight • Coordinate with support staff to ensure system setup is complete (logins ...

Support new client onboarding activities, including FIX connectivity certification, API testing, and production readiness checks. Collaboration & Continuous Improvement Act as a senior liaison ...

... client onboarding activities, including FIX connectivity certification, API testing, and production readiness checks. Collaboration & Continuous Improvement • Act as a senior liaison between ...

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Fix Client Onboarding information

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$14

$32

$53

How much do fix client onboarding jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for fix client onboarding in the United States is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $34.86 per hour, depending on experience, location, and employer.

What is fix client onboarding?

Fix Client Onboarding refers to the process of integrating new clients onto a company's systems or platforms using the Financial Information eXchange (FIX) protocol. This typically involves setting up electronic trading connections, configuring software, and ensuring that clients can securely and efficiently transmit trading messages. The onboarding process may include technical testing, compliance checks, and client training to ensure smooth operations. Effective FIX client onboarding is crucial for timely and accurate trade execution in financial markets.

What are the key skills and qualifications needed to thrive as a fix client onboarding specialist?

To thrive as a FIX Client Onboarding Specialist, you need strong knowledge of the Financial Information eXchange (FIX) protocol, a background in finance or computer science, and experience with trade lifecycle management. Familiarity with FIX engines, ticketing systems, and tools like Wireshark or log analyzers, as well as understanding of APIs and network protocols, is typically required. Excellent problem-solving skills, attention to detail, and effective client communication are critical soft skills for this role. These competencies ensure seamless client integration, minimize onboarding errors, and foster strong client relationships in high-stakes financial environments.

What are some common challenges faced during the fix client onboarding process, and how can they be addressed?

A common challenge in FIX client onboarding is managing the technical integration between the client's systems and the firm's FIX infrastructure, which often involves troubleshooting connectivity issues and ensuring message formats are compliant. Additionally, coordinating between internal teams (such as technology, compliance, and account management) and external clients requires strong communication and project management skills. To address these challenges, it's important to have a thorough understanding of FIX protocol standards, maintain clear documentation, and set realistic timelines with all stakeholders. Proactive testing and regular status updates also help prevent miscommunication and delays.

What is the difference between Fix Client Onboarding vs Fix Client Support?

AspectFix Client OnboardingFix Client Support
Primary FocusGuiding new clients through the onboarding process, ensuring smooth setup and initial engagementProviding ongoing assistance and troubleshooting for existing clients
Required SkillsCustomer service, communication, technical setup knowledgeProblem-solving, technical support, communication
Work EnvironmentInitial client interaction, onboarding sessions, trainingHelp desks, support tickets, remote assistance
Common UsageDuring client acquisition and setup phasesPost-onboarding, ongoing client retention

While both roles involve client interaction, Fix Client Onboarding focuses on guiding new clients through the initial setup, whereas Fix Client Support provides ongoing assistance after onboarding. Understanding these differences helps organizations assign the right responsibilities and improve client satisfaction.

More about Fix Client Onboarding jobs

What cities are hiring for Fix Client Onboarding jobs?

Cities with the most Fix Client Onboarding job openings:

What states have the most Fix Client Onboarding jobs?

States with the most job openings for Fix Client Onboarding jobs include:

Infographic showing various Fix Client Onboarding job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,610 per year, or $32 per hour.

Client Solutions Lead - CPhT

Mesa, AZ • On-site

Strive Pharmacy
Pharmaceutical and Medicine Manufacturing • 1 - 10 employees

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Strive Pharmacy rating

6.8

Company rating: 6.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Company Overview:
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach-one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.
Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.
We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.
Mission:
Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.
*Eligible for Pharmacy Technicians only*
Position Type: Onsite - Mesa, AZ
Hours: Monday - Friday; 9:00am - 5:30pm
Position Overview:
We're seeking a cross-functional professional to support our technical implementation team. This role combines technical expertise, clinical understanding, and project coordination to manage client onboarding, standardize pharmacy product workflows, and ensure system readiness. Ideal candidates will have experience with pharmacy management systems (PMS), strong communication and documentation skills, and the ability to manage multiple client-facing projects simultaneously.
Key Responsibilities:
  • Integration & Client Readiness:
    • Serve as the technical and workflow liaison during client onboarding and configuration
    • Initiate and coordinate "Fast Track" implementation prep for new clinics, including clinical template management
    • Manage multiple integration projects simultaneously, maintaining clear communication and timelines
    • Support cross-functional communication between product, clinical, support, and integration teams
    • Lead communication with our PMS support teams to request integration credentials and configure webhooks
  • Product Standardization & Testing:
    • Review pharmacy orders in sandbox environments to ensure accuracy and workflow alignment
    • Test and validate pharmacy orders in production systems for consistency and product readiness
    • Perform regular audits of pharmacy orders to ensure compliance with system standards and clinical expectations
  • System Configuration & Technical Tasks:
    • Add new products and templates into the PMS in collaboration with the pharmacy product team
    • Test and validate webhook integrations to ensure reliable communication with external systems and PMS platforms
    • Monitor system behavior and escalate integration issues or configuration gaps as needed
  • Documentation & Communication:
    • Write and maintain technical SOPs and documentation for client-facing processes and internal workflows
    • Communicate changes in pharmacy product capabilities and integration steps clearly and effectively
    • Collaborate with product managers and L&D to ensure updates are incorporated into training and knowledge systems
Required Qualifications:
  • Active AZ pharmacy technician license
  • 3 - 5 years of experience in pharmacy technology, healthcare SaaS, or clinical systems integration
  • Working knowledge of multiple PMS platforms (e.g., QS/1, PioneerRx, Liberty, McKesson EnterpriseRx, etc.), familiarity with LifeFile is preferred
  • Strong technical writing skills (SOPs, product changes, client documentation)
  • Proficiency with Microsoft Office (especially Excel, Word, PowerPoint)
  • Experience managing multiple client projects or integrations simultaneously
  • Strong interpersonal and communication skills-comfortable with both technical teams and client stakeholders

Preferred Qualifications:
  • PTCB preferred
  • Familiarity with HL7, NCPDP, webhook APIs, or EHR/EMR integrations
  • Experience in pharmacy operations or clinical informatics
  • Hands-on experience with tools like HubSpot, Slack, or similar
  • Understanding of pharmacy order workflows and medication dispensing standards
Personal Attributes:
  • Analytical and thorough-you notice inconsistencies and fix them before they become problems
  • Client-focused-you understand pharmacy workflows and speak the language of healthcare users
  • A bridge-builder-able to translate between clinical, technical, and business teams
  • Process-minded-you're excited to document and improve repeatable, scalable workflows

Work Environment:
This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
Annual Salary
$65,000-$70,000 USD
Join Us in Making an Impact:
At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.
Benefits/ Perks:
Strive Pharmacy offers a comprehensive benefits package, including:
  • Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
  • Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
  • Paid time off
  • Sick time
  • FSA and HSA options
  • Parental leave
  • 401(k) with employer matching
  • Life insurance
  • Vision and dental insurance
  • Veterinary insurance

Culture:
Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.
EEO:
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

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