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Fix Client Onboarding Jobs (NOW HIRING)

Carefeed

Support Engineer

Chicago, IL · On-site +1

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... in onboarding and offboarding clients. Assist in the technical setup of new clients as needed. As ...

Carefeed

Support Engineer

Chicago, IL · Remote

As a Support Engineer, you'll investigate and fix client issues, design and implement changes to ... in onboarding and offboarding clients. Assist in the technical setup of new clients as needed. As ...

Mytech Partners

Sr. Engineer

Denver, CO · On-site

$70K - $90K/yr

Utilize proper troubleshooting methodology and the OSI model to fix client issues * You will be an ... onboarding * Comfortable in the dynamic atmosphere of a technical organization with a rapidly ...

Mytech Partners

Sr. Engineer

Denver, CO · On-site

$70K - $90K/yr

Utilize proper troubleshooting methodology and the OSI model to fix client issues * You will be an ... onboarding * Comfortable in the dynamic atmosphere of a technical organization with a rapidly ...

Strive Pharmacy

Client Solutions Lead

Mesa, AZ

Serve as the technical and workflow liaison during client onboarding and configuration * Initiate ... Analytical and thorough--you notice inconsistencies and fix them before they become problems

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All JobsFix Client Onboarding Jobs

Fix Client Onboarding information

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$14

$32

$53

How much do fix client onboarding jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for fix client onboarding in the United States is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges faced during the fix client onboarding process, and how can they be addressed?

A common challenge in FIX client onboarding is managing the technical integration between the client's systems and the firm's FIX infrastructure, which often involves troubleshooting connectivity issues and ensuring message formats are compliant. Additionally, coordinating between internal teams (such as technology, compliance, and account management) and external clients requires strong communication and project management skills. To address these challenges, it's important to have a thorough understanding of FIX protocol standards, maintain clear documentation, and set realistic timelines with all stakeholders. Proactive testing and regular status updates also help prevent miscommunication and delays.

What are the key skills and qualifications needed to thrive as a fix client onboarding specialist?

To thrive as a FIX Client Onboarding Specialist, you need strong knowledge of the Financial Information eXchange (FIX) protocol, a background in finance or computer science, and experience with trade lifecycle management. Familiarity with FIX engines, ticketing systems, and tools like Wireshark or log analyzers, as well as understanding of APIs and network protocols, is typically required. Excellent problem-solving skills, attention to detail, and effective client communication are critical soft skills for this role. These competencies ensure seamless client integration, minimize onboarding errors, and foster strong client relationships in high-stakes financial environments.

What is the difference between Fix Client Onboarding vs Fix Client Support?

AspectFix Client OnboardingFix Client Support
Primary FocusGuiding new clients through the onboarding process, ensuring smooth setup and initial engagementProviding ongoing assistance and troubleshooting for existing clients
Required SkillsCustomer service, communication, technical setup knowledgeProblem-solving, technical support, communication
Work EnvironmentInitial client interaction, onboarding sessions, trainingHelp desks, support tickets, remote assistance
Common UsageDuring client acquisition and setup phasesPost-onboarding, ongoing client retention

While both roles involve client interaction, Fix Client Onboarding focuses on guiding new clients through the initial setup, whereas Fix Client Support provides ongoing assistance after onboarding. Understanding these differences helps organizations assign the right responsibilities and improve client satisfaction.

What is fix client onboarding?

Fix Client Onboarding refers to the process of integrating new clients onto a company's systems or platforms using the Financial Information eXchange (FIX) protocol. This typically involves setting up electronic trading connections, configuring software, and ensuring that clients can securely and efficiently transmit trading messages. The onboarding process may include technical testing, compliance checks, and client training to ensure smooth operations. Effective FIX client onboarding is crucial for timely and accurate trade execution in financial markets.
More about Fix Client Onboarding jobs
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Fix Client Onboarding jobs near you
Infographic showing various Fix Client Onboarding job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $66,610 per year, or $32 per hour.

FIX Onboarding and Production Support Specialist

Meta Force Technology Staffing LLC

New York, NY • On-site

Contractor

Re-posted 24 days ago

Job description

FIX Onboarding and Production Support Specialist
This contract has an initial duration of six months with likely extension – could convert to FT after 6 months
Key skills: FIX Onboarding, Python (some experience helpful), L2 expertise in dealing with session-level issues and security master configurations.
Location is New York City 100% on-site and convert to 4/days week on site after 3-6 months
Any visa status is fine, but USC/GC strongly preferred
Local candidates strongly preferred, interview will be f-f for final round (after 3-4 video rounds)
This is for a foreign bank
Job Description:
Seeking a hands-on FIX Onboarding and/or Production Support candidate who will support Equity products including high touch and low touch workflows. Our team supports the front office, middle office and back office processes but our primary focus is support the FIX gateway and FIX client onboarding. Familiarity with pre and post trade matching solutions is a plus.
The ideal candidate will bring their experiences, best practices, and a collaborative attitude to help drive initiatives. To be successful, one must be able to effectively communicate on a business (traders) and technical level (OMS trade support and middle office).
Trade Support Duties:  
  
Provide technical and development support to internal and external clients and software vendors utilizing FIX (4.2/4.4) for e-trading, prices and STP in various financial products.
Work with clients as well as Trading Desk to understand their FIX onboarding requirements and configure FIX settings to meet their needs.
Build solutions to existing platforms based on client and business feedback.
Work with external software vendors that have integrated with our systems, or vice versa to ensure FIX onboarding, Testing and Production support are in line with the Business objectives.
Coordinate the release of new applications and FIX configurations and enhancements with external clients
Identify and manage any integration issues & Provide 3rd level of support to production issues relating to FIX and Application Support Documenting procedures and training internal support teams 
Work collaboratively with multiple agile teams to help deliver end-to-end products and features, seeing them through from conception to delivery Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring Continuously evaluate existing systems with industry standards, and make recommendations for improvement Sustain and improve the process of knowledge sharing throughout the OMS trade support team.
 
Skills
Ability to read and understand scripting/programming languages such as Bash, Python, Java
Excellent judgment, analytical thinking, and problem-solving skills
Understanding of system administration in Linux environments
Strong knowledge of configuration management tools, communication, and documentation skills.
Self-motivated individual that possesses excellent time management and organizational skills
Strong Problem solving and troubleshooting skills. Attention to details and ability to maintain accurate records .
Ability to work independently and as part of team
 
Education
Min 5+ years’ experience working with FIX protocols with deep understanding of FIX messages and order routing.
Bachelor Degree in Computer Science or related field (or 10+ years experience)