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First Transit Jobs in Arizona (NOW HIRING)

Valley Metro, AZ

Customer Experience Representative

Phoenix, AZ · On-site

$21.23 - $31.84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Detailed knowledge of public engagement techniques in transit * Awareness of minor first aid procedures for field application * Using a computer and related software Skill in: * Monitoring station ...

Valley Metro, AZ

Customer Experience Representative

Phoenix, AZ · On-site

$21.23 - $31.84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Detailed knowledge of public engagement techniques in transit * Awareness of minor first aid procedures for field application * Using a computer and related software Skill in: * Monitoring station ...

City of San Luis, AZ

Driver (Part-Time)

San Luis, AZ · On-site

$17.70/hr

... transit regulations. * Read and interprets maps to determine the most efficient routes. * Assist ... Provides comfort assistance and first aid in an emergency, calling for specialized medical help if ...

City of San Luis

Driver (Part-Time)

San Luis, AZ · On-site

... transit regulations. * Read and interprets maps to determine the most efficient routes. * Assist ... Provides comfort assistance and first aid in an emergency, calling for specialized medical help if ...

City of San Luis

Driver (Part-Time)

San Luis, AZ · On-site

$17.70/hr

... transit regulations. Read and interprets maps to determine the most efficient routes. Assist ... Provides comfort assistance and first aid in an emergency, calling for specialized medical help if ...

GovernmentJobs.com

Driver (Part-Time)

Peach Springs, AZ · On-site

... transit regulations. * Read and interprets maps to determine the most efficient routes. * Assist ... Provides comfort assistance and first aid in an emergency, calling for specialized medical help if ...

Carvana

Specialist, Network Operations

Tempe, AZ

Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates ... Use multiple internal systems to gather data and troubleshoot issues that arise in transit

Carvana

Specialist, Network Operations

Tempe, AZ

Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates ... Use multiple internal systems to gather data and troubleshoot issues that arise in transit

Carvana

Specialist, Network Operations

Tempe, AZ · On-site

Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates ... Use multiple internal systems to gather data and troubleshoot issues that arise in transit

TECHOAUTH SOLUTIONS LLC

Network Engineer

Phoenix, AZ · On-site

... first mindset. This role focuses on building resilient, scalable, and secure network platforms ... Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53 ...

TECHOAUTH SOLUTIONS LLC

Network Engineer

Phoenix, AZ · On-site

... first mindset. This role focuses on building resilient, scalable, and secure network platforms ... Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53 ...

TECHOAUTH SOLUTIONS LLC

Network Engineer

Phoenix, AZ · On-site

... first mindset. This role focuses on building resilient, scalable, and secure network platforms ... Design and manage AWS network architectures (VPCs, Transit Gateway, Direct Connect, VPN, Route 53 ...

Factory Motor Parts

Battery Marketer

Phoenix, AZ

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clean, late-model company Platinum transit van. * Sales incentives, contests, and proven customer ... A genuine customer first attitude and strong communication skills. WORK ENVIRONMENT: * Routine ...

Factory Motor Parts

Battery Marketer

Prescott, AZ

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clean, late-model company Platinum transit van. * Sales incentives, contests, and proven customer ... A genuine customer first attitude and strong communication skills. WORK ENVIRONMENT: * Routine ...

Factory Motor Parts

Battery Marketer

Phoenix, AZ · On-site

$17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clean, late-model company Platinum transit van. * Sales incentives, contests, and proven customer ... A genuine customer first attitude and strong communication skills. WORK ENVIRONMENT: * Routine ...

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Showing results 41-60

All JobsFirst Transit JobsFirst Transit Jobs in Arizona

First Transit information

See Arizona salary details

$12

$18

$29

How much do first transit jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for first transit in Arizona is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a First Transit bus driver, and why are they important?

To thrive as a First Transit Bus Driver, you need a valid commercial driver's license (CDL), a clean driving record, and knowledge of traffic laws and safety regulations. Familiarity with GPS navigation systems, fare collection technology, and vehicle inspection procedures is typically required. Excellent customer service skills, patience, and strong communication abilities help drivers interact effectively with passengers and handle stressful situations. These competencies are crucial for ensuring passenger safety, providing reliable service, and maintaining the company's reputation.

What are some common challenges faced by bus operators at First Transit and how are they supported in overcoming them?

Bus operators at First Transit often face challenges such as navigating heavy traffic, maintaining schedules, and ensuring passenger safety under varying conditions. To help address these challenges, First Transit provides comprehensive training, ongoing support from dispatch and management, and regular safety briefings. Operators also collaborate closely with maintenance teams to ensure vehicle reliability and with customer service staff to address passenger concerns. This supportive environment helps operators manage stress and deliver reliable service.

What is the difference between First Transit vs Bus Driver?

AspectFirst TransitBus Driver
Required CredentialsCommercial Driver's License (CDL), passenger endorsementCDL, passenger endorsement
Work EnvironmentPublic transportation, fixed routes, urban/suburban areasPublic transit vehicles, routes vary by employer
Employer & Industry UsageTransit agencies, private contractorsTransit agencies, private companies
Common Search/ComparisonFirst Transit vs Bus Driver

Bus Drivers are the frontline employees operating transit vehicles for companies like First Transit. While First Transit is a major employer providing transit services, Bus Drivers are the roles they hire for. Both require similar credentials, such as a CDL with passenger endorsement, and work in public transportation environments. The main difference is that First Transit is an employer, whereas Bus Driver is a job title within their operations.

What is First Transit?

First Transit is a leading provider of public transportation contracting and management services in North America. They operate and manage bus, shuttle, paratransit, and other transit services for cities, universities, airports, and private organizations. Their services include everything from daily operations to maintenance, staffing, and route planning. First Transit aims to deliver safe, reliable, and efficient transportation solutions tailored to each client's needs.

What are popular job titles related to First Transit jobs in Arizona?

For First Transit jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching First Transit jobs in Arizona look for?

The top searched job categories for First Transit jobs in Arizona are:

What cities in Arizona are hiring for First Transit jobs?

Cities in Arizona with the most First Transit job openings:

First Transit jobs near you
Infographic showing various First Transit job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,339 per year, or $18.4 per hour.

Customer Experience Representative

Valley Metro, AZ

Phoenix, AZ • On-site

$21.23 - $31.84/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago

Job description

Salary: $21.23 - $31.84 Hourly
Location : Operations Maintenance Center 605 S. 48th St. Phoenix 85034, AZ
Job Type: Full-Time
Job Number: AD01140 -1
Division: Transportation
Department: Office of Transportation
Opening Date: 08/06/2026
Closing Date: 8/14/2026 5:00 PM Arizona
Summary
Support rider safety and service by providing visible customer assistance, submitting service needs and collaborating with operations in the field.
The full pay range for the position is $21.23 to $31.84 per hour with an anticipated starting rate between entry ($21.23) and midpoint ($26.54) of the range. It's essential to note that the actual hourly rate offered will be determined based on several factors, including skills, qualifications, experience, education, certifications, training, and internal equity considerations.
Minimum Qualifications & Requirements
Education and/or Experience:
High School Diploma or GED and two (2) years of experience in:
  • Transit station operations and safety
  • Public-facing customer service
  • Emergency communication and support
  • Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job
  • Additional education cannot be substituted for experience
Human Resources reserves the right to call only the most qualified candidates to the selection process
Licenses, Certifications, Other Requirements:
Employment is contingent upon successfully completing all pre-employment requirements, including:
  • Background investigation
  • Valid Arizona driver's license and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy

Examples of Duties / Knowledge & Skills
The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.
  • Monitor bus and rail station platforms, ride trains and provide highly visible and engaging customer support to maintain station cleanliness and safety; inspect station equipment; and complete checklists, submit work orders and prepare reports.
  • Facilitate communication between the field and Operations Control Center and collaborate and train with operations, maintenance and safety and security personnel to enhance customer experience and better serve passengers.
  • Report suspicious or unsafe behavior and notify appropriate emergency services; and may provide minor first aid.
  • Serve as a Valley Metro representative to the public as well as internal and external stakeholders; provide assistance with operating the Ticket Vending Machines, educate riders on various programs, eligibility, reduced fares and where to apply; and carry and distribute copper cards as needed.
  • Provide resources, advocate on behalf of customers and support special events.
  • Performs other duties of a similar nature and level as assigned.
Knowledge of:
  • Basic understanding of field station safety inspection practices
  • Thorough knowledge of customer assistance procedures in transit settings
  • In-depth awareness of reporting and checklist documentation processes
  • Advanced comprehension of emergency communication protocols
  • Basic knowledge of fare assistance program eligibility guidelines
  • Detailed knowledge of public engagement techniques in transit
  • Awareness of minor first aid procedures for field application
  • Using a computer and related software
Skill in:
  • Monitoring station platforms for safety and cleanliness
  • Providing high-visibility customer support
  • Submitting work orders and daily checklists
  • Reporting safety issues to appropriate personnel
  • Assisting riders with fare programs and ticket machines
  • Collaborating with operations and emergency teams
  • Supporting public events and distributing resources
  • Communication and interpersonal skills to exchange information and receive work direction

Physical Demands / Work Environment
Work is performed in a combination of office/vehicle/outdoor setting with routine use of standard office and specialty equipment. This role requires light physical exertion; exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly or requires walking or standing to a significant degree.
This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, kneeling, bending, climbing, reaching, twisting, crouching, balancing, crawling, noisy/distracting environment, foot controls, time pressure, tedious or exacting work, changing of tasks, multi-tasking, emergency situation, irregular work schedule/overtime, noisy/distracting environment and working with others on a team.
This role also experiences daily exposure to respiratory hazards, extreme temperatures, noise and vibration, physical hazards and physical danger or abuse; and seasonal exposure to wetness/humidity and communicable diseases.
Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer
Health Care Benefits
Effective on the first of the month following date of hire, benefited employees will be eligible for health coverage.
• Medical/Vision/Employee Assistance Program (EAP) Insurance
• Dental Insurance
• Life/AD&D Insurance
• Short Term Disability Insurance
Retirement Plans
• Arizona State Retirement System (ASRS)
• 457 Deferred Compensation Plan (Optional)
Holiday Pay
• Paid Holidays
Optional/Additional Benefits
• Voluntary Life Insurance
• Flexible Spending Account
• Tuition Assistance
• Free Employee Bus/Light Rail Card
01
This position requires working a ten (10) hour shift, four (4) days per week, including weekends. Do you have any scheduling conflicts that would prevent you from working this schedule?
  • Yes
  • No

02
Employment with Valley Metro is contingent upon providing verification of a High School Diploma or GED and successfully completing a background check. Are you able to meet these employment requirements?
  • Yes
  • No

03
Do you have a valid Arizona Driver's License?
  • Yes
  • No

04
Are you able to work outdoors in all types of weather conditions?
  • Yes
  • No

05
Are you bilingual in English/Spanish?
  • Yes
  • No

06
How many years of front-facing, engaging directly with customers do you have? Please provide a brief overview of your experience.
07
Describe your experience handling confrontational situations involving people from diverse backgrounds. In your response, explain how you remain calm and professional, the de-escalation techniques you use to resolve conflicts, and how you ensure all individuals are treated with respect while maintaining safety.
Required Question

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