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Accounts Receivable Specialist

Parsippany Troy Hills, NJ · On-site

$26 - $35/hr

* Assist in managing a shared accounts receivable/billing email inbox, prioritizing requests, assigning requests to team members, when appropriate, and responding to our customers timely. * Handle ...

Artists First

Contract Art Facilitator

Saint Louis, MO · On-site

$20/hr

Communicate professionally with Artists First staff, artists, families, volunteers, * and community partners. * Follow Artists First policies, procedures, safety expectations, and confidentiality ...

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First Staff information

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$22K

$64.1K

$93.5K

How much do first staff jobs pay per year?

As of Sep 10, 2026, the average yearly pay for first staff in the United States is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is a first staff?

First Staff typically refers to the initial group of employees hired by a company, organization, or institution, especially when it is newly established. These individuals are responsible for setting up processes, establishing the workplace culture, and laying the foundation for future operations. Their roles can be highly varied, depending on the organization's needs, and often require adaptability and initiative. Being part of the First Staff can offer unique opportunities for career growth and leadership as the organization expands.

How does a first staff member typically collaborate with other departments to ensure smooth operations?

First Staff members often serve as the first point of contact for both internal teams and external clients, requiring strong communication and coordination skills. They work closely with multiple departments, such as administration, security, and facilities management, to handle inquiries, facilitate meetings, and resolve issues efficiently. Effective collaboration ensures tasks are prioritized correctly and that the workflow remains uninterrupted, contributing to a positive and productive environment.

What are the key skills and qualifications needed to thrive as a first staff member, and why are they important?

To thrive as a First Staff member, you need strong organizational skills, attention to detail, and relevant experience or education depending on the specific industry or role. Familiarity with office software (like MS Office), scheduling systems, or industry-specific tools is often required. Excellent communication, teamwork, and problem-solving abilities help you stand out in this position. These skills ensure efficient operations, effective support for colleagues or clients, and overall workplace productivity.

What is the difference between First Staff vs Customer Service Representative?

AspectFirst StaffCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; often some customer service experience
Work EnvironmentRetail stores, warehouses, or distribution centersCall centers, retail stores, or service desks
Employer & Industry UsageLogistics, retail, manufacturingRetail, telecommunications, hospitality
Common Search & ComparisonFirst Staff vs Customer Service Representative

First Staff roles typically focus on operational support, stocking, and assisting in physical environments, while Customer Service Representatives primarily handle client interactions and support via phone or in-person. Both roles require strong communication skills but differ mainly in work setting and specific duties.

What cities are hiring for First Staff jobs?

Cities with the most First Staff job openings:

What states have the most First Staff jobs?

States with the most job openings for First Staff jobs include:

What are popular job titles related to First Staff jobs?

For First Staff jobs, the most frequently searched job titles are:

First Staff jobs near you
Infographic showing various First Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $64,055 per year, or $30.8 per hour.

Customer Service Representative

Rosemont, IL • On-site

First Staff Services
Recruiting and Staffing Services • 11 - 50 employees
Learn more about First Staff Servicesexternal

$21 - $21.50/hr

Temporary

PTO

Posted 8 days ago

Job description

We’re looking for a motivated Customer Service Rep to provide excellent customer service to our sales reps, customers and internal teams.   

Monday thru Friday - Hours can be 8:00 AM to 4:30 PM, 8:30 AM to 5:00 PM, or 9:30 AM to 6 PM.  Will have a set schedule but must be flexible to cover other shifts on occasion.

Working at our corporate headquarters on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. 


Responsibilities:

·         Responds to a minimum of 40 calls per day in an inbound call center. 

·         Input and modify customer orders in SAP system.

·         Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. 

·         Track order shipments and provide proof of delivery upon request.

·         Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.

·         Process credit and debit memo requests that fall within department policy.

·         Answer common product questions as first line of response. 

·         Resolve transactional discrepancies and customer complaints.

·         Other duties as assigned.

Qualifications & Requirements:

·         High School Diploma or GED.

·         Minimum 1 year experience in an inbound call center, preferred.

·         Effective verbal and written communication skills.

·         Basic computer skills and the ability to navigate company internal and external websites. 

·         Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.

·         Basic maintenance, repair and operational (MRO) product knowledge is preferred.

·         SAP experience, a plus. 

·         Possesses entry-level problem solving skills.

·         Previous manufacturing/distribution and inside sales experience a plus.

·         Ability to maintain customer-focus and multi-task in a fast-paced environment. 

Company Description

National Insurance Firm