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First Bank Banking Jobs in Reston, VA (NOW HIRING)

Special Assets Manager

Washington, DC · On-site

$145K - $155K/yr

Description WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with ...

Information Security Officer

Washington, DC · On-site

$135K - $140K/yr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest ...

Special Assets Manager

Washington, DC · On-site

$145K - $155K/yr

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest ...

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest ...

As Bank Tech, we are leading the charge to become the first bank to build an internal, integrated, and fully modernized core banking platform. If you're passionate about modular, resilient, cloud ...

WHO WE ARE City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest ...

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First Bank Banking information

See Reston, VA salary details

$11.4K

$84.9K

$125.4K

How much do first bank banking jobs pay per year?

As of Jun 9, 2026, the average yearly pay for first bank banking in Reston, VA is $84,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $124,800.00 per year, depending on experience, location, and employer.

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional, and why are they important?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.
What are popular job titles related to First Bank Banking jobs in Reston, VA? For First Bank Banking jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching First Bank Banking jobs in Reston, VA look for? The top searched job categories for First Bank Banking jobs in Reston, VA are:
What cities near Reston, VA are hiring for First Bank Banking jobs? Cities near Reston, VA with the most First Bank Banking job openings:
Special Assets Manager

Other

Posted 23 days ago


Job description

Special Assets Manager

City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved, urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing, Not-for-Profit Finance, and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31, 2025, our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood, CA.

Role Summary

The Special Assets Manager is responsible for the independent management, oversight, and resolution of complex criticized and classified commercial loan relationships, including Commercial Real Estate (CRE) and C&I credits. The role focuses on loss mitigation, capital preservation, and regulatory compliance, while proactively identifying emerging risks and executing strategies to return troubled assets to performing status or achieve an optimal exit. The Special Assets Officer exercises independent credit judgment, works closely with lending, legal, and executive leadership, and plays a critical role in regulatory readiness and Board reporting.

Essential Functions and Responsibilities

Portfolio & Problem Loan Management

  • Manages an assigned portfolio of criticized, classified, non-accrual, impaired, and restructured loans, including complex CRE and relationship-based credits.
  • Proactively identifies emerging credit concerns and assumes responsibility for loans migrating to Watch, Special Mention, Substandard, Doubtful, or Loss classifications.
  • Develops, documents, and executes customized resolution strategies designed to maximize recovery, minimize loss, and align with regulatory expectations.
  • Conducts on-site inspections of collateral and borrower operations to assess condition, cash flow sustainability, and risk exposure.

Credit Governance & Risk Management

  • Ensures accurate and timely risk rating assignments, accrual status determinations, impairment analysis, and charge-off recommendations.
  • Prepares and presents written credit memoranda, strategy updates, and risk rating justifications to internal Credit, Loan, Watch List, and Problem Loan Committees.
  • Partners with Finance and Credit to support CECL qualitative and quantitative inputs related to criticized assets.
  • Identifies portfolio-level trends and root causes of deterioration and recommends policy, procedural, or underwriting enhancements.

Workout, Legal, and Enforcement Activities

  • Leads and manages loan workouts, restructures, modifications, forbearance agreements, settlements, and exit strategies.
  • Oversees loans involving bankruptcy (Chapters 7, 11, and 13), receiverships, litigation, foreclosure, deeds-in-lieu, and UCC remedies.
  • Manages and directs external legal counsel, appraisers, environmental consultants, and other third parties to ensure cost-effective and timely resolution.
  • Reviews and coordinates the negotiation of loan documentation and enforcement actions in accordance with Bank policy and legal requirements.

Financial & Collateral Analysis

  • Performs and reviews global cash flow analysis, guarantor support assessments, stress testing, and collateral valuation sensitivity analysis.
  • Reviews and evaluates updated appraisals, rent rolls, operating statements, environmental reports, and inspection findings.
  • Assesses borrower and guarantor financial capacity, management quality, and operational viability to inform resolution decisions.

Regulatory, Audit & Reporting Responsibilities

  • Serves as a subject matter expert during regulatory examinations, audits, and internal reviews related to criticized assets and special assets governance.
  • Prepares criticized asset narratives, concentration analysis, and trend reporting for senior management and the Board of Directors.
  • Ensures adherence to interagency guidance, loan policy, credit procedures, and applicable federal and state regulations.
  • Responds promptly to regulatory, audit, and compliance findings and leads remediation efforts when necessary.

Provides guidance and mentorship to Relationship Managers and Commercial Loan Officers on early-warning indicators, risk mitigation, and borrower negotiations.

  • Manages Collections Officers and third-party collections vendors in an effort to optimize collection efforts.
  • Leads by example, embodying City First Bank's shared values of putting the customer and community FIRST, thinking BIG, modeling EXCELLENCE, and operating as ONE City First.
Requirements

EDUCATION & EXPERIENCE

Required Education/Experience:

  • Bachelor's degree in accounting, Business, Finance, or a related field or an equivalent of 6+ years of progressive commercial banking experience.
  • 7+ years of commercial banking experience, including 3–5 years in problem loan management, special assets, workout, or collections.
  • Demonstrated experience managing complex CRE and relationship-based credits

CERTIFICATIONS (Preferred, Not Required)

  • Certified Problem Loan Manager (CPLM)
  • Certified Credit Officer (CCO)
  • Formal training in credit analysis, bankruptcy, loan workouts or restructuring

KNOWLEDGE, SKILLS, AND ABILITIES

Required Knowledge & Skills:

  • Strong knowledge of commercial and CRE credit analysis, risk rating systems, criticized/classified asset governance, and loan accounting.
  • Working knowledge of bankruptcy law, foreclosure processes, collateral enforcement, and regulatory credit guidance.
  • Ability to balance risk mitigation with relationship management in sensitive and high-risk situations.
  • Excellent oral, written, and presentation skills, including the ability to communicate complex issues to senior leadership and the Board.
  • Strong analytical skills with the ability to make sound, independent credit judgments.
  • Demonstrated ability to influence outcomes without direct authority and manage conflict professionally.
  • Highly organized with strong time management skills and attention to detail.
  • Proficient in Microsoft Office and banking credit systems.
  • High degree of professional judgment, discretion, integrity, and accountability.
  • Clear written and oral communications
  • Excellent Presentation skills