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Firearm Industry Jobs (NOW HIRING)

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

If you're passionate about delivering exceptional service, take pride in the details, and have a love for the firearms industry, we'd love to meet you. Requirements What We're Looking For We're ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

If you're passionate about delivering exceptional service, take pride in the details, and have a love for the firearms industry, we'd love to meet you. Requirements What We're Looking For We're ...

Silencer Shop

Customer Experience Representative

Leander, TX · On-site

$15.25 - $20.75/hr

If you're passionate about delivering exceptional service, take pride in the details, and have a love for the firearms industry, we'd love to meet you. Requirements What We're Looking For We're ...

Bearly Legal Firearms

Be Seen First

Firearm Sales Associate

Jacksonville, TX · On-site

$16 - $17/hr

Engage in ongoing product knowledge development through training sessions and industry updates to stay current on firearms trends. Qualifications * 21+ Years of age * Prior experience in retail sales ...

Bearly Legal Firearms

Be Seen First

Firearm Sales Associate

Jacksonville, TX · On-site

$16 - $17/hr

Engage in ongoing product knowledge development through training sessions and industry updates to stay current on firearms trends. Qualifications * 21+ Years of age * Prior experience in retail sales ...

DFW Shooting Sports

Retail Sales Associate

Bedford, TX · On-site

$15 - $15.50/hr

Proven experience in the firearm industry Preferred * At minimum, a basic knowledge of firearms and firearms safety * Familiarity with 4473 documents * Basic understanding of sales principles and ...

Shoot Straight Florida Inc

Gun Show Paperwork

Apopka, FL · On-site

$500/wk

Our Gun Show team is composed of industry professionals that enjoy working in a fast-paced environment. Our team travels throughout the state of Florida, selling firearms, accessories, and ammunition ...

Shoot Straight Florida Inc

Gun Show Sales

Apopka, FL · On-site

$500/wk

Opportunity to grow and learn from professionals in the firearm industry. Starting with our team is a base of $500 per weekend. There is the ability to make more with incentives such as the show ...

EZCORP

Firearm Specialist.

Abilene, TX

Do you consider yourself a firearms expert ... How would you like to work in an industry where you can share your passion with customers and ...

Shoot Straight Florida Inc

Gun Show Sales

Apopka, FL · On-site

$500/wk

Opportunity to grow and learn from professionals in the firearm industry. Starting with our team is a base of $500 per weekend. There is the ability to make more with incentives such as the show ...

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All JobsFirearm Industry Jobs

Firearm Industry information

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How much do firearm industry jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for firearm industry in the United States is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.

What is the firearm industry?

The firearm industry refers to the sector involved in the design, manufacture, distribution, and sale of firearms and related products, such as ammunition and accessories. This industry includes companies that produce handguns, rifles, shotguns, and sometimes military-grade weapons, as well as those that manufacture parts and provide services like repair and customization. The industry serves a variety of markets, including civilian, law enforcement, and military customers, and is subject to strict regulations and oversight in many countries.

What are the key skills and qualifications needed to thrive in the firearm industry, and why are they important?

To thrive in the firearm industry, you generally need a solid understanding of firearms safety, mechanical aptitude, and knowledge of relevant federal and state regulations, often supported by technical training or certifications. Familiarity with industry-specific software, manufacturing equipment, and compliance systems like ATF eForms is important. Strong attention to detail, ethical judgment, and effective communication skills help professionals stand out in this field. These skills and qualities are crucial for ensuring product quality, regulatory compliance, and safe, responsible business practices.

What is the difference between Firearm Industry vs Gunsmith?

AspectFirearm IndustryGunsmith
Required CredentialsVaries; may include manufacturing certifications, safety trainingTypically requires gunsmithing certification or apprenticeship
Work EnvironmentFactories, manufacturing plants, retail storesGun shops, repair workshops, custom shops
Employer & Industry UsageManufacturers, retailers, distributorsIndependent or shop-based repair and customization
Common Search & ComparisonManufacturing, production, salesRepair, customization, craftsmanship

The Firearm Industry encompasses manufacturing, sales, and distribution of firearms, often involving large-scale production and retail. Gunsmiths focus on repairing, customizing, and building firearms, typically working in smaller shops. While both roles require firearm knowledge, the industry role emphasizes production and sales, whereas gunsmiths specialize in craftsmanship and repair.

What are some common challenges faced by professionals working in the firearm industry, and how can they be addressed?

Professionals in the firearm industry often encounter challenges such as staying compliant with complex and frequently changing local, state, and federal regulations. They may also face public scrutiny and the need for rigorous safety protocols. Addressing these challenges involves ongoing education, meticulous record-keeping, and fostering open communication within the team. Building strong compliance programs and participating in industry associations can help professionals stay informed and maintain best practices.
More about Firearm Industry jobs

What cities are hiring for Firearm Industry jobs?

Cities with the most Firearm Industry job openings:

What states have the most Firearm Industry jobs?

States with the most job openings for Firearm Industry jobs include:

What job categories do people searching Firearm Industry jobs look for?

The top searched job categories for Firearm Industry jobs are:

Firearm Industry jobs near you
Infographic showing various Firearm Industry job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $40,041 per year, or $19.3 per hour.

Customer Experience Representative

Silencer Shop

Leander, TX • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Want to help make the world a quieter place?

Do you thrive in fast-paced, dynamic environments? If so, come join the team at Silencer Shop as a Customer Experience Representative.

Who We Are

Silencer Shop is a Texas-based company specializing in the sale of firearm suppressors (also known as silencers). Since our founding in 2010, we’ve grown to become the largest suppressor distributor in the United States.

We simplify the suppressor purchasing process by helping customers navigate complex application requirements and submit accurate, compliant paperwork through their selected dealer.

In addition to sales, we provide rich educational content on suppressor technology, legal requirements, and maintenance through our website and customer support channels. Our mission is simple: make buying a suppressor as fast, easy, and headache-free as possible.

We’re a family-owned business, passionate about what we do—and we’re looking for someone who shares that mindset.

Your Day-to-Day Responsibilities

As a Customer Experience Representative, you will:

  • Answer phone calls, emails, and live chats
  • Provide pre- and post-purchase support for customers and dealers
  • Assist with ATF Forms 1, 3, and 4 applications and submissions
  • Handle order maintenance, cancellations, change orders, and escalated cases
  • Provide specialized guidance regarding trust setup and compliance workflows
  • Support internal departments with escalations and fulfillment issues

This is an advanced support position that includes entry-level ATF compliance functions. You’ll be part of the Customer Experience team, which also supports compliance operations as directed.

Other Duties May Include

  • Attending trade shows and industry events
  • Reviewing customer-submitted trust or registration information
  • Assisting with 4473 Cloud support and fingerprint card services
  • Selling digital services and add-ons
  • Participating in quarterly internal audits

Ready to Apply?

If you're passionate about delivering exceptional service, take pride in the details, and have a love for the firearms industry, we’d love to meet you.

Requirements

What We’re Looking For

We’re looking for a qualified individual to join our Customer Experience team—maybe that’s you!

Skills You Should Bring

  • At least 2 years of experience in a customer support or service role
  • Strong phone presence and clear communication skills
  • Excellent interpersonal and customer service abilities
  • Proven empathy for customers and dealers navigating regulatory processes
  • Strong verbal and written communication skills
  • Effective analytical and problem-solving skills
  • Excellent multi-tasking abilities and attention to detail
  • A hunger to learn and grow
  • Team-oriented, collaborative spirit
  • A passion for the firearm industry is a must
  • Strong computer and systems troubleshooting skills

Benefits

Health insurance

Dental insurance

Vision Insurance

Life Insurance

Flexible Schedule

401(k) matching

Paid time off