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Fire Service Manager Jobs (NOW HIRING)

Johnson Controls

Fire Service Technician

Plymouth, MN

$35.52 - $48.50/hr

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy ... Preferred: * 5 years of previous experience with fire sprinkler installation and/or service HIRING ...

Johnson Controls

Fire Service Technician

Plymouth, MN · On-site

$35.52 - $48.50/hr

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy ... Preferred: * 5 years of previous experience with fire sprinkler installation and/or service HIRING ...

AI Fire

Fire Alarm Systems Technician

Worcester, MA · On-site

$35 - $48/hr

Worcester, Massachusetts Area Position Summary This position reports directly to the Fire Alarm Service Manager or their designated representative. The technician is responsible for servicing and ...

Johnson Controls

Fire Service Technician

Fort Worth, TX · On-site

$15 - $20/hr

About us Johnson Controls, a global leader in thermal management, mission-critical building systems ... What you will do Fire Alarm Installation Apprentice is responsible for working in a team to ...

Johnson Controls

Fire Service Technician

Plymouth, MN · On-site

$35.52 - $48.50/hr

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy ... Preferred: * 5 years of previous experience with fire sprinkler installation and/or service HIRING ...

Impact Fire Services, LLC

Worcester, Massachusetts Area Position Summary This position reports directly to the Fire Alarm Service Manager or their designated representative. The technician is responsible for servicing and ...

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Fire Service Manager information

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How much do fire service manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fire service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a fire service manager?

Fire Service Managers are professionals responsible for overseeing the operations and administration of fire departments or fire services. Their duties include managing personnel, developing policies and procedures, coordinating emergency response efforts, and ensuring compliance with safety regulations. They also play a key role in budget management, training, and community outreach to promote fire prevention and safety. Fire Service Managers often have extensive experience as firefighters and advance through the ranks to take on these leadership roles.

What are the key skills and qualifications needed to thrive as a fire service manager?

To thrive as a Fire Service Manager, you need extensive knowledge of fire safety regulations, emergency response strategies, and leadership experience, often supported by a degree in fire science or a related field. Familiarity with incident management systems, fire department software, and relevant certifications such as NFPA or Fire Officer credentials is typically required. Strong decision-making, communication, and team leadership skills set outstanding managers apart in this high-stakes environment. These competencies are crucial for ensuring effective emergency response, safeguarding lives and property, and leading teams under pressure.

What are some common challenges faced by fire service managers in coordinating emergency response teams?

Fire Service Managers often encounter challenges such as ensuring clear communication among diverse emergency response teams, maintaining up-to-date training and readiness, and effectively allocating resources during high-pressure situations. They must also stay current with safety regulations and technological advancements, while fostering strong collaboration with local agencies and stakeholders. Addressing these challenges requires strong leadership, adaptability, and a proactive approach to team development and crisis management.

What is the difference between Fire Service Manager vs Fire Inspector?

AspectFire Service ManagerFire Inspector
Required CertificationsFire Officer Certification, Emergency Management CertificationFire Inspector Certification, Building Inspection Certification
Work EnvironmentAdministrative, supervisory, and strategic planning roles within fire departmentsInspection sites, code enforcement, and compliance checks
Employer & Industry UsageFire departments, emergency services, government agenciesMunicipalities, fire departments, safety agencies

While both roles are vital in fire safety, the Fire Service Manager oversees department operations and strategic planning, whereas the Fire Inspector focuses on inspecting buildings and enforcing fire codes. Understanding these differences helps in choosing the right career path or job search focus within the fire service industry.

What cities are hiring for Fire Service Manager jobs?

Cities with the most Fire Service Manager job openings:

What states have the most Fire Service Manager jobs?

States with the most job openings for Fire Service Manager jobs include:

What are popular job titles related to Fire Service Manager jobs?

For Fire Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Fire Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Fire Service Supervisor

Huntington Beach, CA • On-site

Johnson Controls
Machinery Manufacturing • 10K+ employees
Learn more about Johnson Controlsexternal

$94K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 416 frontline employees who took The Breakroom Quiz

Job description

Fire Service Supervisor
Johnson Controls creates smart, healthy, and sustainable environments by helping customers protect people, property, and critical operations. As a Fire Service Supervisor, you will lead a field service team that delivers high-quality, on-time service while supporting safety, customer satisfaction, and service growth.
Role Overview
This role is responsible for leading, coaching, and developing field service technicians so work is completed safely, efficiently, and to a high standard. You will balance team leadership, customer communication, dispatch coordination, and operational follow-through to keep service commitments on track and identify opportunities to grow the business.
Key Responsibilities
  • Lead, coach, and develop a team of field service technicians through goal setting, one-on-one coaching, performance reviews, training, and mentorship.
  • Plan, prioritize, and dispatch service calls in partnership with coordinators to optimize routing, workload, and response times.
  • Build strong customer relationships that support customer satisfaction, retention, and service growth opportunities.
  • Promote a strong safety culture by supporting safety training, job hazard analysis, incident investigations, and compliance with company and regulatory standards.
  • Track and report service metrics such as response time, first-time fix rate, backlog, and on-time completion, then act on the results.
  • Ensure service documentation, work orders, and reporting are accurate, complete, and submitted in a timely manner.
  • Manage resources to improve efficiency, reduce costs, and support service profitability.
  • Collaborate with sales, installation, engineering, and operations teams to resolve escalations and deliver a seamless customer experience.
How You Will Do It
  • Own outcomes with accountability, safety, and integrity by setting clear expectations and following through on service quality, team leadership, and customer commitments.
  • Focus on what matters by staying close to the work, removing obstacles for technicians and customers, and keeping priorities aligned to service needs.
  • Improve every day by using performance data, candid coaching, and practical problem-solving to strengthen delivery and reduce recurring issues.
  • Win as one team by building trust across sales, installation, engineering, operations, and field service so customers experience consistent support.
Qualifications
  • High school diploma or equivalent.
  • Minimum 2 years of leadership experience in Fire systems/services/building automateion, field service, maintenance, or a related technical environment.
  • Strong mechanical and electrical aptitude.
  • Excellent communication, coaching, negotiation, and conflict resolution skills.
  • Ability to manage multiple priorities in a fast-paced, customer-focused environment.
  • Proficiency with scheduling systems, data reporting, and basic analytics tools.
  • Valid driver's license with a clean driving record and the ability to travel locally to customer sites.
  • Ability to work in field environments, perform physical tasks, and lift up to 50 lbs.
Nice to Have
  • Technical degree, certifications, or relevant college coursework.
  • NICET or other industry credentials.
  • Experience in fire protection, fire service, or a similar field operations environment.

HIRING SALARY RANGE: $94,600-$130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Why Join Us
Join a team that values safety, teamwork, and continuous improvement while helping customers protect critical operations. Johnson Controls offers a competitive benefits package including medical, dental, and vision coverage, a 401(k) with match, paid time off, and holidays.
If you are ready to lead a skilled field service team and make a meaningful impact for customers, we encourage you to apply.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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