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Fire Dispatcher Jobs in Raleigh, NC (NOW HIRING)

ACT/EMT-I - FULL TIME ONLY

Raleigh, NC ยท On-site

$17.25 - $22.75/hr

... dispatchers and sounds common to the emergency scene (WV OEMS) * Verbally communicate in person ... fire/rescue and communication personnel. Requirements: * General Knowledge of EMS operations ...

Paramedic

Raleigh, NC ยท On-site

... dispatchers and sounds common to the emergency scene (WV OEMS) * Verbally communicate in person ... fire/rescue and communication personnel. Requirements: * General Knowledge of EMS operations ...

Paramedic

Raleigh, NC ยท On-site

... dispatchers and sounds common to the emergency scene (WV OEMS) * Verbally communicate in person ... fire/rescue and communication personnel. Requirements: * General Knowledge of EMS operations ...

ACT/EMT-I - FULL TIME ONLY

Raleigh, NC ยท On-site

$17.25 - $22.75/hr

... dispatchers and sounds common to the emergency scene (WV OEMS) * Verbally communicate in person ... fire/rescue and communication personnel. Requirements: * General Knowledge of EMS operations ...

Equipment malfunctions power outages heating and cooling problems chemical spills fire and any ... dispatch. Complete documentation in a log format while on duty arriving on time and in proper ...

Showing results 41-52

Fire Dispatcher information

See Raleigh, NC salary details

$36.5K

$54.8K

$71.4K

How much do fire dispatcher jobs pay per year?

As of Aug 12, 2026, the average yearly pay for fire dispatcher in Raleigh, NC is $54,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $64,600.00 per year, depending on experience, location, and employer.

How hard is it to become a fire dispatcher?

Becoming a fire dispatcher typically requires completing a high school diploma or equivalent, passing a written exam and background check, and often obtaining emergency communication certifications. The process involves training in emergency response protocols and communication skills, and candidates must be able to handle stressful situations effectively.

What is a fire dispatcher?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.

What are some common challenges faced by fire dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What does a fire dispatcher do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

How much do fire dispatchers make?

Fire dispatchers in New York City typically earn an average annual salary of around $50,000 to $70,000, depending on experience and certifications. They often work in high-pressure environments and may require specialized training in emergency communication systems.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

What are popular job titles related to Fire Dispatcher jobs in Raleigh, NC? For Fire Dispatcher jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Fire Dispatcher jobs in Raleigh, NC look for? The top searched job categories for Fire Dispatcher jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Fire Dispatcher jobs? Cities near Raleigh, NC with the most Fire Dispatcher job openings:
Infographic showing various Fire Dispatcher job openings in Raleigh, NC as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Nights. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $54,793 per year, or $26.3 per hour.

$62K - $93K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Job description

Join Our Team as a Commercial HVAC Technician in Raleigh, NC.

BGIS Integrated Technical Services (ITS) is seeking a skilled and dedicated Commercial HVAC Technician to join our team in Raleigh, NC., and surrounding areas. If you are passionate about maintaining high-performance HVAC systems and want to advance your career with a company that prioritizes your professional and personal success, we invite you to apply.

Why Choose BGIS ITS?

At BGIS ITS, we foster a workplace where your expertise is valued, and your career aspirations are supported. As part of a global leader in integrated facility management, we offer competitive compensation, comprehensive benefits, and exceptional opportunities for growth and development.

Compensation and Benefits

  • Competitive Salary: Earn $30-$45 Per hour. ($62,400-$93,600/annually based off a 40 Hr. work week); Overtime when authorized by Leadership.
  • On-Call Pay: $150 per scheduled on-call shift.
  • Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure.
  • Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
  • 401(k) Match: 5% employer contribution

BGIS Kickoff Tech Program - Choose One:

  • $3,500 cash bonus
  • 40 additional hours of floating holidays
  • $1,250 technical training reimbursement

Additional Perks

  • Company Vehicle: Take-home option available
  • Tech Tools: Company-issued cellphone and tablet
  • Annual Boot Voucher: Stay equipped with the right gear.
  • Comprehensive Benefits: Health, life, and disability coverage
  • Corporate Discounts: Exclusive perks through ADP
  • Career Development: Ongoing technical training and certifications
  • Growth Opportunities: Clear paths for advancement and relocation

Your Role as a Commercial HVAC Refrigeration Technician:

  • You'll: Conduct scheduled maintenance, service requests, repairs, and equipment changeouts.
  • Work with a support team including dispatchers, coordinators, supervisors, and technical resources.
  • Be equipped with a fully stocked service van, iPad, iPhone, and necessary PPE.
    ย 

Primary Qualifications

  • 3-6 years of Commercial HVAC experience (Refrigeration Technician experience is highly recommended)
  • Hold a valid certification to provide HVAC services in the State in which the work is performed.
  • Responsible for performing work in accordance with established processes and practices that comply with internal and external requirements including but not limited to environmental, health safety, security, and fire protection.
  • Flexibility to work overtime / weekends as needed with some travel required
  • Physical Requirements: climb and descend ladders while carrying up to 30 lbs., lift up to 75 lbs. and maneuver in confined spaces i.e., crawlspaces, attics, etc.
  • EPA Certification required
  • Must be willing to wear Personal Protective Equipment (PPE)
  • Must meet enhanced security clearance requirements.
  • Subject to drug, background, and driver's license checks

Skills

  • Service and install new heating, ventilation, and air conditioning systems.
  • Service and install new ice machines
  • Do routine maintenance on ice machines and refrigeration
  • Assess and troubleshoot commercial HVAC to determine required repairs
  • Inspect and perform equipment repair and replacements
  • Perform routine preventative maintenance and recommend preventative repairs to avoid unplanned downtime
  • Respond to emergency service requests
  • Provides observations about facility, facility mechanical conditions and deficiencies and provides recommendations for enhancement and repair.
  • Participates in and assists with facility-related projects
  • Adhere to all safety policies and procedures
  • Able to work on lite commercial equipment.
  • Excellent customer service skills
  • Completes paperwork in a timely manner
  • Reports to job assignment and work in a timely manner
  • Ability to work with minimal supervision
  • Experience with industry software preferable but not required

ย Benefits of Working with Millian Aire and BGIS.

  • Company Vehicle, Phone and Tablet provided
  • Competitive Salary
  • Health, life, and disability benefits package
  • 7 paid holidays - New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas
  • Corporate perks through ADP
  • 401K plan with employer match
  • Technical training and development opportunities
  • Growth and relocation opportunities

Why Join BGIS ITS?

At BGIS ITS, you'll thrive in a collaborative and supportive environment that values professionalism and continuous improvement. With access to cutting-edge tools, ongoing training, and career advancement opportunities, you'll have the resources to excel and grow with a global leader in facility management.

Apply Today!

If you're ready to take your career to the next level with a company that prioritizes your success, apply now to become a Commercial HVAC Preventative Maintenance Technician with BGIS ITS. Join a team that delivers exceptional value to clients and invests in your future.

BGIS ITS is an equal opportunity employer. We are committed to creating an inclusive workplace where diversity is celebrated, and all employees are valued.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGISย who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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