Fintech Risk Management Jobs in Oregon (NOW HIRING)

Now Hiring: Loan Servicing Specialist

We're seeking a Loan Servicing Specialist who'll play a vital role on the Loan Operations team, driving the success of the bank's commercial and consumer loan portfolios after booking. You'll be at the center of day-to-day servicing excellence-ensuring accuracy, strengthening compliance, and delivering a seamless experience for both internal partners and external clients. You'll also work closely with Lending, Credit, Treasury, and other operational teams to support portfolio performance and scalable growth.

What You'll Contribute:

Loan Servicing & Account Maintenance

• Process daily loan transactions, including payments, principal and interest adjustments, advances, payoffs, and fees.
• Maintain accurate and timely loan records within the core system.
• Set up and manage automatic payments, rate changes (including variable rate loans), and payment schedules.
• Prepare and process loan modifications, renewals, extensions, and restructures in line with approvals.

Portfolio Oversight, Risk Management, & Compliance

• Monitor loan accounts for maturities, delinquencies, covenant tracking triggers, and servicing exceptions.
• Proactively identify and resolve discrepancies to mitigate operational and compliance risk.
• Perform quality control reviews and follow established servicing procedures and SLAs.
• Support the internal controls framework, including dual control processes and audit readiness.
• Ensure compliance with applicable regulations and internal policies.
• Generate and review servicing reports.
• Assist with audits and regulatory exams.

Client Support, Administration & Process Improvement

• Serve as primary contact for internal partners and clients on servicing-related inquiries.
• Research and resolve complex servicing issues.
• Provide timely, professional service aligned with client experience standards.
• Support escrow administration and account balancing.
• Coordinate collateral tracking and lien documentation.
• Monitor insurance coverage and follow up on exceptions.

Process Improvement & Growth Support

• Identify opportunities to improve efficiency and reduce manual processes.
• Support system enhancements and conversions.
• Adapt to evolving processes to support growth.

Champion Our Mission, Protect What Matters

• Adopt a commitment to environmental, social, economic, and racial justice.
• Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
• Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
• Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

What Makes a Stand-Out Candidate:

Experience & Education

• High school diploma required; Associate's or Bachelor's degree preferred.
• 2+ years of loan servicing or banking experience required.
• Commercial loan experience & core systems preferred.

Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You're able to independently carry out loan servicing requirements in a high-volume environment. You understand what it takes to bring tasks to completion, are to anticipate and mitigate slowdowns while having the unique ability to balance efficiency and attention to detail A high-pace and high-performance environment excites you and you thrive on defined expectations.

Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic and stay on top of things with ease and consistency.

Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and engage internal and external stakeholders.

Banking & Fintech Acumen - You understand banking and loan operations deeply. You are also a compliance wiz, have excellent knowledge of regulatory requirements - and you're ready to put that knowledge to work.

Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies.

Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You're dependable and always happy to lend a hand where needed.

The Work Environment:

• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events.
• Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
• Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.

The Hiring Process:

Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team.

Our process follows the Topgrading Methodology - we hire A-Players through a structured, transparent process that includes:

• Cognitive and personality assessments
• An application form spanning your full education and work history
• 3 conversation stages with key team members- get to know us!
• Credit and background checks conducted before the final interview
• Final Step: Connect us with former mentors and managers of our choice for reference chats.

We do not offer visa sponsorship and will not pursue candidates without valid work authorization.