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Financial Services Operations Manager Jobs (NOW HIRING)

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Financial Operations Manager

Chicago, IL · On-site +1

$91.70K - $120K/yr

What sets us apart? We're data-driven for better value and people led for better service. Our ... We Insureisseekinga detail-oriented and experienced Financial Operations Manager to directly ...

We Insure

Financial Operations Manager

Austin, TX · On-site +1

$88.20K - $115.50K/yr

What sets us apart? We're data-driven for better value and people led for better service. Our ... We Insureisseekinga detail-oriented and experienced Financial Operations Manager to directly ...

Stratos Wealth Partners

Operations Manager

Columbus, OH · On-site

$75K - $85K/yr

We are seeking an Operations/Practice Manager with 5-7 years of progressive experience in the ... Collaborate closely with financial advisors to ensure exceptional client service. Manage client ...

Operations Manager

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Administrative Operations Coordinator (Entry Level)

Des Plaines, IL · On-site

$48K - $55K/yr

Manage shared email inboxes and ensure timely communication and follow-up * Coordinate with ... Previous office, customer service, administrative, or internship experience is helpful but not ...

CFS

Financial Operations Manager

Orange, CT · Hybrid

$85K - $110K/yr

Finance & Operations Manager Mission-Driven Organization | Administrative Operations Compensation ... Monitor service quality from internal and external providers; escalate concerns as appropriate ...

Life Fitness

Service Operations Manager

Rosemont, IL · On-site

Partner cross-functionally with operations, delivery & install, sales, supply chain, and finance ... services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an ...

Bemana, LLC

Operations Manager

Houston, TX

$150K/yr

Collaborate with Sales, Finance, Service, and Leadership teams to support business and customer ... Bachelor's degree in Operations Management, Business Administration, Supply Chain Management, or ...

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Financial Services Operations Manager information

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$39K

$106.2K

$148.5K

How much do financial services operations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for financial services operations manager in the United States is $106,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Financial Services Operations Manager, and why are they important?

To thrive as a Financial Services Operations Manager, you need strong analytical abilities, financial acumen, process optimization skills, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with financial software systems such as SAP, Oracle, or QuickBooks, and industry certifications like CFA or CPA are often required. Leadership, effective communication, and problem-solving skills help drive team performance and manage stakeholder relationships. These skills ensure efficient operations, regulatory compliance, and the delivery of high-quality financial services in a competitive environment.

What are some common challenges faced by Financial Services Operations Managers, and how can they be addressed?

Financial Services Operations Managers often face challenges such as managing regulatory compliance, streamlining operational processes, and coordinating between multiple departments. Staying current with changing financial regulations and ensuring that operational procedures meet compliance standards is crucial. Additionally, balancing efficiency with risk management and fostering clear communication across teams are key. To address these challenges, managers typically implement robust training programs, leverage technology for process automation, and establish strong cross-functional collaboration.

What does a Financial Services Operations Manager do?

A Financial Services Operations Manager oversees the daily operations of a financial institution or department, ensuring that processes run smoothly and efficiently. They manage teams, implement policies, and work to optimize workflows to meet regulatory standards and organizational goals. Their responsibilities often include supervising staff, monitoring compliance, managing budgets, and analyzing operational performance to drive improvements. This role is essential for maintaining the integrity and effectiveness of financial services operations.
More about Financial Services Operations Manager jobs
What cities are hiring for Financial Services Operations Manager jobs? Cities with the most Financial Services Operations Manager job openings:
What states have the most Financial Services Operations Manager jobs? States with the most job openings for Financial Services Operations Manager jobs include:
What job categories do people searching Financial Services Operations Manager jobs look for? The top searched job categories for Financial Services Operations Manager jobs are:
Financial Services Operations Manager jobs near you
Infographic showing various Financial Services Operations Manager job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $106,160 per year, or $51 per hour.
Operations Services Supervisor (Teller Manager)

Operations Services Supervisor (Teller Manager)

First Citizens Bank

Charlotte, NC • On-site

$21 - $28.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.
A successful candidate will demonstrate:
Management Skills: Capable of managing and developing members on a team to ensure operational soundness
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks
Influence: Capable of building rapport with different personalities to drive positive results
Agility: Able to process information and move quickly through problem resolution
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences
Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
  • Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.

Qualifications
Bachelor's Degree and 1 year of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management
Preferred Area of Experience: Management or supervisory experience
Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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