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Financial Dispute Resolution Specialist Jobs (NOW HIRING)

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Equity Bank offers a full range of financial solutions, including online and mobile banking ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Equity Bank offers a full range of financial solutions, including online and mobile banking ...

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Financial Dispute Resolution Specialist information

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$34K

$70.3K

$114.5K

How much do financial dispute resolution specialist jobs pay per year?

As of Sep 12, 2026, the average yearly pay for financial dispute resolution specialist in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does a financial dispute resolution specialist do?

A Financial Dispute Resolution Specialist helps resolve conflicts between parties regarding financial matters, such as banking issues, investment disputes, or insurance claims. They act as neutral mediators or arbitrators, working to facilitate fair settlements outside of court. Their role includes analyzing financial information, understanding relevant laws and regulations, and guiding parties through negotiation or alternative dispute resolution processes. This helps clients save time and legal costs while achieving mutually agreeable solutions.

How does a financial dispute resolution specialist typically collaborate with legal, compliance, and customer service teams?

A Financial Dispute Resolution Specialist regularly works cross-functionally with legal, compliance, and customer service teams to resolve complex financial disputes efficiently and fairly. They often consult with legal experts to ensure dispute resolutions align with regulatory standards and internal policies. Collaboration with compliance teams helps maintain adherence to industry regulations, while close communication with customer service ensures that client concerns are addressed promptly and effectively. This teamwork is essential for delivering accurate resolutions, maintaining client trust, and mitigating organizational risk.

What are the key skills and qualifications needed to thrive as a financial dispute resolution specialist, and why are they important?

To thrive as a Financial Dispute Resolution Specialist, you need a strong understanding of financial regulations, dispute resolution processes, and investigative skills, typically supported by a degree in finance, law, or a related field. Familiarity with case management software, regulatory compliance tools, and alternative dispute resolution (ADR) certifications is often required. Excellent communication, negotiation, and analytical thinking are crucial soft skills for building trust and resolving complex issues efficiently. These competencies ensure fair and effective resolution of financial disputes, safeguarding client interests and organizational integrity.

What are popular job titles related to Financial Dispute Resolution Specialist jobs?

For Financial Dispute Resolution Specialist jobs, the most frequently searched job titles are:

Infographic showing various Financial Dispute Resolution Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.

Dispute Resolution Specialist

Jefferson City, MO • On-site

Central Bancompany
Commercial Banking • 1 - 5K employees
Learn more about Central Bancompanyexternal

Full-time

Posted 28 days ago

Job description

Do you enjoy solving issues, talking to customers, and not being bored? Join the BankCard team as a Dispute Resolution Specialist. As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two days will be alike, as you will work on multiple diverse cases each day. In this role, you will be responsible for receiving and processing dispute claims, reports, and general ledger balancing. You will work primarily with customers' phone calls. You will perform financial adjustments, account analysis, account security functions, and motoring. You will prepare and enter all necessary forms and database entries while remaining compliant with all regulations.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL REQUIREMENTS
Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation
We are looking for someone that is attentive to details, customer-focused, and enjoys multitasking. You will need a high school diploma or GED certificate as well as be tech-savvy, with good computer and phone skills. To be successful, you should enjoy a fast-paced environment and have excellent time management skills. It's preferred that you have banking or debit card experience, but not required. We will teach you what you need to know. Strong Communication skills are essential for this role.

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