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Financial Counseling Supervisor Jobs (NOW HIRING)

Prelude Fertility

Medical Financial Counselor

Houston, TX · On-site

$17 - $22.25/hr

Responsible for financial counseling of prospective and new patients, with an emphasis on patient ... by supervisor * Process patient payments and refunds following the department's process. Knowledge ...

Prelude Fertility

Medical Financial Counselor

Indianapolis, IN · On-site

$18 - $23.50/hr

Responsible for financial counseling of prospective and new patients, with an emphasis on patient ... by supervisor * Process patient payments and refunds following the department's process. Knowledge ...

NYULMC

Financial Counselor (Sat & Sun 2pm-10pm)

New York, NY · On-site

$20.75 - $27/hr

... patients for Financial Counseling. * Performs other duties assigned. * Communicates issues ... Cooperates and communicates effectively and harmoniously with supervisors, peers, physicians, NYU ...

Graham Hospital District

Patient Financial Advisor

Graham, TX · On-site

$16.75 - $21.75/hr

The Financial Counselor is responsible for providing financial counseling services to patients ... Supervisory Responsibilities: * None _____ Duties/Responsibilities: * Interview patients to assess ...

Graham Hospital District

Patient Financial Advisor

Graham, TX · On-site

$16.75 - $21.75/hr

The Financial Counselor is responsible for providing financial counseling services to patients ... Supervisory Responsibilities: * None Duties/Responsibilities: * Interview patients to assess ...

Solve IT Strategies, Inc.

Financial Counselor

Chicago, IL

$19.50 - $25.50/hr

Perform financial counseling duties to assist patients/responsible parties in identifying payment ... Supervisor/Manager reviews work queue of accounts and various reports. Required Job Qualifications:

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Financial Counseling Supervisor information

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$15

$29

$44

How much do financial counseling supervisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for financial counseling supervisor in the United States is $29.14, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a financial counseling supervisor?

To thrive as a Financial Counseling Supervisor, you need expertise in financial counseling, strong leadership abilities, and a relevant bachelor's degree or higher, often in finance or a related field. Familiarity with billing software, electronic health record (EHR) systems, and knowledge of insurance and compliance regulations is typically required. Excellent communication, conflict resolution, and team management skills help you guide staff and support clients effectively. These competencies ensure accurate financial guidance for patients, optimize revenue cycle processes, and foster a supportive team environment.

What are some common challenges faced by a financial counseling supervisor, and how can they be addressed?

Financial Counseling Supervisors often encounter challenges such as managing a diverse team of counselors, ensuring compliance with financial regulations, and balancing client needs with organizational goals. Effective communication and regular training are key to addressing these challenges. Additionally, supervisors must stay updated with industry standards and foster a collaborative team environment to ensure high-quality client service and staff support.

What is the difference between Financial Counseling Supervisor vs Financial Counselor?

AspectFinancial Counseling SupervisorFinancial Counselor
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., AFC, CFCS), and supervisory experienceUsually requires a bachelor's degree and relevant certifications, but less emphasis on supervisory credentials
Work EnvironmentOversees counseling teams, manages client cases, and develops programs within financial services or nonprofit organizationsProvides direct financial advice and counseling to clients, often in one-on-one sessions
Employer & Industry UsageUsed in banks, credit unions, nonprofit agencies, and financial institutionsCommonly employed in community agencies, credit counseling services, and financial planning firms

The main difference is that the Financial Counseling Supervisor manages and oversees counseling teams and programs, while the Financial Counselor focuses on providing direct financial advice to clients. The supervisor role involves leadership responsibilities, whereas the counselor role is more client-facing and advisory-focused.

What does a financial counseling supervisor do?

A Financial Counseling Supervisor oversees a team of financial counselors who assist clients in understanding and managing their financial obligations, often in healthcare or community service settings. They are responsible for training staff, ensuring compliance with regulations, and developing procedures to help clients navigate billing, insurance, and payment options. The supervisor also reviews complex cases, resolves escalated issues, and may collaborate with other departments to improve financial assistance programs. Their goal is to ensure clients receive accurate information and support while maintaining the organization's financial policies.
More about Financial Counseling Supervisor jobs
What job categories do people searching Financial Counseling Supervisor jobs look for? The top searched job categories for Financial Counseling Supervisor jobs are:
Financial Counseling Supervisor jobs near you
Infographic showing various Financial Counseling Supervisor job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,620 per year, or $29.1 per hour.

Medical Financial Counselor

Inception Fertility Corporate Services

Houston, TX

$17 - $22.25/hr

Full-time

Posted 3 days ago

New

Job description

The Financial Counselor is responsible for ensuring correct processing of all patient accounts and coordinating all facets for patient accounts, credits and collection of Accounts Receivable. This role ensures duties are completed accurately and timely while acting as a team player for optimum office flow and excellent patient account care. The Financial Counselor may be responsible for verifying insurance and providing financial counseling to assist with self-pay accounts, as well as billing and collection of insurance and self-pay accounts. The Financial Counselor works in a collaborative relationship with the financial team as well as with other departments and employees.

Hours: Monday - Friday 8 a.m. - 4:30 p.m.

Essential Responsibilities:

  • Responsible for financial counseling of prospective and new patients, with an emphasis on patient retention and creative problem-solving.
  • Establishes an ongoing relationship with patients, in an effort to provide financial counseling throughout the treatment process.
  • Assist patients with patient account questions and serve as a resource & liaison between internal advocate departments and insurance carriers.
  • Explains fees and available financial plans to patients in person or via telephone.
  • Set up payment plans following guidelines and provides patient with contract for selected financial plan.
  • Corresponds with patient regarding fees due and collects fees from patient at beginning of cycle.
  • Obtains insurance benefit information/authorization/pre-determination for patients.
  • Assists patients in preparing insurance forms, answers patients’ questions about unpaid balances and verifies balances and refunds for accuracy.
  • Assists patient with application completion and submission for approval to various financial plans.
  • Document appropriate follow up notes on accounts and upkeep of any daily spreadsheets required by supervisor
  • Process patient payments and refunds following the department’s process.

Knowledge and skills needed:

  • Demonstrated knowledge of third-party and insurance company operating procedures, regulations and billing requirements.
  • Experience with Microsoft Office suite and Electronic Medical Record (EMR) system.
  • Ability to effectively establish and maintain cooperative and effective working relationships
  • Effectively prioritize competing responsibilities, with a sensitivity toward matters which are time sensitive.
  • Exercise a high level of discretion and sensitivity to patient privacy.
  • Ability to recognize, evaluate, solve problems and correct errors.

Education / Experience:

  • High School diploma or equivalent is required; Associate's or Bachelor’s degree preferred
  • Minimum of 2 years' experience offering financial counseling in a health care related field

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.