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Financial Clearance Jobs in Indiana (NOW HIRING)

AthletiCo

Front Office Coordinator - Fishers, IN

Fishers, IN · On-site

$15.50 - $20/hr

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance ...

AthletiCo

Front Office Coordinator - Lebanon, IN

Lebanon, IN · On-site

$15.75 - $20.50/hr

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance ...

Athletico

Front Office Coordinator - Fishers, IN

Fishers, IN · On-site

$15.50 - $20.25/hr

The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance ...

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Financial Clearance information

What is financial clearance?

Financial clearance is the process used by healthcare providers or institutions to verify a patient's insurance coverage, determine their benefits, and estimate out-of-pocket costs before services are rendered. This process ensures that both the patient and provider understand the financial responsibilities associated with the care to be provided. Financial clearance helps reduce unexpected billing issues and allows patients to make informed decisions regarding their treatment options. It often involves checking insurance eligibility, obtaining authorizations, and communicating payment expectations to the patient.

What are the key skills and qualifications needed to thrive as a financial clearance specialist?

To thrive as a Financial Clearance Specialist, you need a solid understanding of insurance verification, patient billing, and health care reimbursement processes, often supported by experience in medical billing or a related field. Familiarity with hospital information systems, insurance portals, and billing software such as Epic or Cerner is commonly required. Attention to detail, strong organizational skills, and effective communication are crucial soft skills for navigating patient interactions and complex billing scenarios. These competencies ensure accurate financial processing, reduce claim denials, and support a positive patient experience.

What are some common challenges faced in a financial clearance role, and how can I prepare for them?

In a Financial Clearance role, one common challenge is navigating complex insurance policies and payer requirements to ensure patient services are authorized and financially secured before treatment. You'll often need to communicate with insurance companies, patients, and healthcare providers, which requires strong attention to detail and excellent interpersonal skills. Staying organized and familiarizing yourself with electronic health record (EHR) systems and payer portals can help you manage these challenges effectively. Proactive problem-solving and the ability to quickly learn updates to insurance regulations are also valuable assets in this role.

What is the difference between Financial Clearance vs Billing Specialist?

AspectFinancial ClearanceBilling Specialist
Required CredentialsTypically requires healthcare or financial certifications, knowledge of insurance policiesRequires billing, coding certifications, and familiarity with billing software
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, healthcare organizations, billing companies
Employer & Industry UsageUsed in healthcare to verify patient insurance and financial eligibilityUsed to process and submit medical bills for reimbursement

Financial Clearance professionals focus on verifying patients' insurance coverage and financial eligibility before services are rendered, ensuring payment readiness. Billing Specialists handle the actual invoicing, coding, and submission of claims for healthcare services. While both roles are essential in healthcare finance, Financial Clearance emphasizes pre-service verification, whereas Billing Specialists focus on post-service billing and reimbursement processes.

How much does a financial clearance associate make?

A financial clearance associate typically earns between $35,000 and $50,000 annually, depending on experience, location, and employer. The role often requires attention to detail and familiarity with billing and insurance processes, with some positions offering additional benefits or bonuses.

What are the most commonly searched types of Financial Clearance jobs in Indiana?

The most popular types of Financial Clearance jobs in Indiana are:

What are popular job titles related to Financial Clearance jobs in Indiana?

For Financial Clearance jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Financial Clearance jobs in Indiana look for?

The top searched job categories for Financial Clearance jobs in Indiana are:

Financial Clearance jobs near you
Infographic showing various Financial Clearance job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Front Office Coordinator - Fishers, IN

Athletico Physical Therapy

Fishers, IN • On-site

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Athletico Physical Therapy rating

6.7

Company rating: 6.7 out of 10

Based on 170 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers

Job description

Position Overview
About Us:
At Athletico, we believe in the power of support - because a little help can lead to extraordinary achievements. Physical therapy isn't just about recovery; it's about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.
Our mission is simple yet powerful: Extraordinary people improving lives.
Position Summary:
The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES).
Benefits offered with this full-time position:
  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Long-Term Disability Buy-Up Option
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • KinderCare Discount
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter: Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w/ Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Learn more by checking out our 2026 Athletico's Benefits Summary.

Essential Duties and Responsibilities:The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.
  • Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.
  • Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.
  • Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.
  • Collect time-of-service payments and meet established collection targets to support revenue cycle performance.
  • Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.
  • Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.
  • Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.
  • Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.
  • Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.
  • Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.
  • Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.
  • Organizes activities (e.g., patient's goal celebrations, holiday celebrations) in coordination with the clinical team.
  • Provide Rehab Aide cross training on front office duties.

Qualifications:
  • Education:
    • High School Diploma or GED
  • Knowledge and Technical Skills:
    • Excellent customer service skills
    • Proficient with the use of MS Office, Outlook and Excel
    • Knowledge of healthcare insurance benefits and coverage preferred
    • Experience with requesting and managing customer payments preferred
  • Work Experience
    • 1-2 years of customer service required
    • 1-2 years of healthcare administration preferred

Knowledge and Technical Skills:
  • Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
  • Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
  • Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
  • Working knowledge of HIPAA compliance and patient privacy standards
  • Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
  • Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
  • Strong organizational and time management skills with attention to detail and accuracy in data entry
  • Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements

Language Skills:
  • Ability to read, write and speak English proficiently

Physical Demands:
  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Work Environment:
  • Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
Minimum Salary/Wage
USD$ 15.00 Hr.
Maximum Salary/Wage
USD$ 23.50 Hr.

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