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Financial Center Manager Jobs in Springfield, MA

VIOC

Service Center Manager

Chicopee, MA · On-site

Responsible for inventory, labor management and financial performance of the service center * Mentor, lead and train the team to optimize their development * Perform and train others on automotive ...

Berkshire Bank

Assistant Branch Manager

Enfield, CT · On-site

$21.55 - $36.63/hr

Financial Center Manager Status: Non-Exempt Grade: 7 Location: • 50-52 Main Street, Chatham, NY Purpose/Objective: Assists the Financial Center Manager with growing the Bank by managing customer ...

Berkshire Bank

Assistant Branch Manager

Agawam, MA · On-site

$21.55 - $36.63/hr

Financial Center Manager Status: Non-Exempt Grade: 7 Location: • 50-52 Main Street, Chatham, NY Purpose/Objective: Assists the Financial Center Manager with growing the Bank by managing customer ...

FullSteam

DC Manager

Bloomfield, CT · On-site

$85K - $90K/yr

To manage the day to day business operations of the distribution center in a manner consistent with the financial and operational goals set for the site and to oversee the proper administration of ...

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All JobsFinancial Center JobsFinancial Center Manager JobsFinancial Center Manager Jobs in Springfield, MA

Financial Center Manager information

See Springfield, MA salary details

$30.4K

$85.6K

$117.6K

How much do financial center manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for financial center manager in Springfield, MA is $85,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,800.00 and $117,100.00 per year, depending on experience, location, and employer.

What is the difference between Financial Center Manager vs Financial Advisor?

AspectFinancial Center ManagerFinancial Advisor
CredentialsTypically requires a Series 7, 63, or 66 license, and sometimes a CFP certificationOften requires Series 7, 63, or 66 licenses, CFP or other certifications
Work EnvironmentManages a branch or office, overseeing staff and operationsWorks directly with clients to provide financial planning and investment advice
Employer & Industry UsageBanking or financial institutions, managing branch teamsFinancial services firms, providing personalized financial advice

While both roles require similar licenses and work within financial services, a Financial Center Manager focuses on branch operations and team management, whereas a Financial Advisor concentrates on client financial planning and investment advice.

What is a financial center manager?

Financial Center Managers are professionals responsible for overseeing the daily operations of a bank branch or financial institution. They manage staff, ensure customer satisfaction, and are accountable for reaching sales and performance goals. Financial Center Managers also handle complex customer inquiries, ensure compliance with regulations, and implement policies to improve branch efficiency. Their role is crucial in maintaining a positive image for the financial institution and supporting community engagement.

How does a financial center manager typically collaborate with team members to achieve branch goals?

A Financial Center Manager works closely with bankers, tellers, and specialists to set performance targets and ensure exceptional customer service. They hold regular meetings to communicate goals, share best practices, and address challenges. By providing coaching and support, the manager helps team members develop their skills and stay motivated. Collaboration with regional managers and support staff is also common to implement new initiatives and maintain operational excellence.

What skills and qualifications are needed to thrive as a financial center manager?

A Financial Center Manager needs strong leadership, financial acumen, and customer service skills, often supported by a bachelor's degree in finance or business and relevant management experience. Familiarity with banking software, CRM systems, and compliance regulations, as well as certifications like Series 6 or 63, is typically required. Exceptional communication, problem-solving, and team-building abilities help set top performers apart in this role. These skills are crucial for ensuring operational efficiency, regulatory compliance, and delivering excellent customer experiences within a financial center.
What are popular job titles related to Financial Center Manager jobs in Springfield, MA? For Financial Center Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Financial Center Manager jobs in Springfield, MA look for? The top searched job categories for Financial Center Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Financial Center Manager jobs? Cities near Springfield, MA with the most Financial Center Manager job openings:
Financial Center Manager jobs near you
Infographic showing various Financial Center Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $85,640 per year, or $41.2 per hour.

Senior Banker - Manchester Financial Center

Bank of America

Manchester, CT • On-site

Full-time

Re-posted 18 days ago

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 526 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.
Responsibilities:
  • Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities
  • Assists, educates, and trains clients on conducting simple transactions through self-service technologies
  • Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy
  • Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping
  • Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements

Required Qualifications:
  • Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Confident in identifying solutions for helping new and existing clients based on their needs
  • Strong written and verbal communications skills
  • Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
  • Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
  • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)
  • Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance

Desired Qualifications:
  • Associate's Degree or Bachelor's Degree in business, finance or a related field
  • Experience working in a financial center where goals were met or exceeded
  • Retail and/or sales experience in a salary plus incentive environment
  • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
  • Experience with financial information, spreadsheets and financial skills
  • Knowledge of banking products and services
  • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology

Skills:
  • Active Listening
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

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About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

Social media

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