ZipRecruiter

Log In

1

Financial Call Center Jobs in Florida (NOW HIRING)

iTHINK Financial

Call Center Specialist

Delray Beach, FL · On-site

$1.0K/day

Deliver products and services to meet members' financial needs by cross selling and referring at ... Adhere to Member Identification guidelines for the Call Center to ensure member privacy and ...

MCI

Call Center Collections Manager

Tampa, FL · On-site

$70 - $90/hr

Proven experience in debt collection, call center operations, or financial services management, with a minimum of 4 years in a managerial role. * Strong leadership and people management skills, with ...

Select Portfolio Servicing, Inc.

Be Seen First

Call Center Representative

Jacksonville, FL · On-site

$17 - $19/hr

... call center environment. In this role, the CCE will act as the communication liaison between the ... financial information effectively including Tax, Insurance and Escrow · Resolve account ...

ValorVIP

Call Center Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... and financial services. Our contact centers are powered by both on-site and remote agents ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... and financial services. Our contact centers are powered by both on-site and remote agents ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Proven experience in debt collection, call center operations, or financial services management, with a minimum of 4 years in a managerial role. * Strong leadership and people management skills, with ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site

Proven experience in debt collection, call center operations, or financial services management, with a minimum of 4 years in a managerial role. * Strong leadership and people management skills, with ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

Prior experience in collections, customer service, or call center environments preferred ... Strong verbal and written communication with the ability to explain financial matters clearly and ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

Prior experience in collections, customer service, or call center environments preferred ... Strong verbal and written communication with the ability to explain financial matters clearly and ...

MCI Careers

Call Center Collections Agent

Tampa, FL

$14 - $15.20/hr

Prior experience in collections, customer service, or call center environments preferred ... Strong verbal and written communication with the ability to explain financial matters clearly and ...

MCI Careers

Call Center Sales Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... and financial services. Our contact centers are powered by both on-site and remote agents ...

previous pagenext page

Showing results 21-40

All JobsFinancial Call Center JobsFinancial Call Center Jobs in Florida

Financial Call Center information

See Florida salary details

$22.8K

$64.2K

$88.2K

How much do financial call center jobs pay per year?

As of Sep 4, 2026, the average yearly pay for financial call center in Florida is $64,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $87,800.00 per year, depending on experience, location, and employer.

What is a financial call center?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

What are the key skills and qualifications needed to thrive in a financial call center?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What are some typical challenges faced by employees in a financial call center?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

What are popular job titles related to Financial Call Center jobs in Florida?

For Financial Call Center jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Financial Call Center jobs in Florida look for?

The top searched job categories for Financial Call Center jobs in Florida are:

What cities in Florida are hiring for Financial Call Center jobs?

Cities in Florida with the most Financial Call Center job openings:

Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,223 per year, or $30.9 per hour.

Call Center Specialist

iTHINK Financial

Delray Beach, FL • On-site

$1.0K/day

Full-time

Posted 14 days ago

Job description

Primary Function: Develop member account relationships and resolve/process account inquiries by assisting members via telephone and e-mail in a professional, prompt and efficient manner.Maintain full knowledge of all credit union products and services and promotions for the purpose of educating members and obtaining new accounts, certificates, checking accounts, and all other opportunities affecting the membership.

Job Duties and Responsibilities:

  • Deliver products and services to meet members' financial needs by cross selling and referring at each touch point.
  • Communicate accurate information about features and benefits.
  • Open and process new accounts, including but not limited to, savings accounts, certificates, and checking accounts.
  • Resolve/process account inquiries, address changes, account closings, account maintenance, stop payments, security passwords, pay by phones, rate quotes, membership eligibility, electronic access, etc. as directed by members.
  • Review, approve and process all check hold release requests up to $1,000.00.
  • Review, approve and process debit/credit card daily withdrawal limits up to $1,000.00.
  • Close cards, order new cards, link accounts, reset pin and complete pin rush requests as requested by members.
  • Document all member contact and assistance for quality assurance purposes.
  • Adhere to Attendance and Punctuality Policy.Work additional / alternative hours to accommodate department needs as required.
  • Adhere to Member Identification guidelines for the Call Center to ensure member privacy and mitigate security breaches.

Education and Experience:Job requires a high school education level of language, math and reasoning skills and two years' experience, or an equivalent combination of education and/or work experience. Higher level education and/or experience may result in advanced level placement. Training should focus on our policies, procedures, computer systems and knowledge in our products and services. Training should be supplemented with continuing education.

Work Environment/Physical Activities:Ability to work in fast-paced environment. Ability to handle multiple tasks simultaneously. Work creates normal fatigue daily.Work creates moderate stress during certain periods during daily routine.Job does not have specific volume and pace of work standards except that the job requires that members be served in the timeliest manner possible. Job requires extensive member contact on a continual basis.

Apply