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Finance Recovery Jobs (NOW HIRING)

Firstsource

Patient Financial Recovery Specialist

$18.50 - $24.50/hr

The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.

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$92.6K

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How much do finance recovery jobs pay per year?

As of Jul 8, 2026, the average yearly pay for finance recovery in the United States is $92,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What does a financial recovery specialist do?

A financial recovery specialist helps organizations recover funds from unpaid debts, insurance claims, or financial discrepancies. They analyze financial data, negotiate with clients or insurers, and use accounting or recovery software to ensure accurate and timely recovery of assets.

What are some common challenges faced by Finance Recovery professionals, and how can they be addressed?

Finance Recovery professionals often encounter challenges such as dealing with unresponsive clients, navigating complex payment disputes, and managing high volumes of open accounts. To address these issues, effective communication and negotiation tactics are essential, as well as staying organized and adhering to company policies and industry regulations. Many teams use specialized software to track recovery efforts and streamline processes, making collaboration and regular reporting vital. Continuous training on regulation changes, as well as support from experienced colleagues, can also help professionals succeed. By proactively managing these challenges, Finance Recovery specialists can help protect the organization's financial health and build positive client relationships.

What is recovery in finance?

In finance, recovery refers to the process of regaining or restoring financial losses, such as recovering unpaid debts or assets after default or bankruptcy. For finance recovery professionals, skills in debt collection, negotiation, and financial analysis are essential to facilitate this process effectively.

What is a Finance Recovery job?

A Finance Recovery job involves identifying and recovering lost, overpaid, or unclaimed funds for a company or client. Professionals in this role analyze financial records, track discrepancies, and negotiate with vendors or institutions to reclaim owed amounts. They may work in corporate finance, insurance, or debt recovery sectors. Strong attention to detail, analytical skills, and knowledge of financial regulations are essential for success in this role.

What professions make $500,000 a year?

In finance recovery roles, high-level positions such as Chief Financial Officers (CFOs), senior investment bankers, private equity partners, and hedge fund managers can earn $500,000 or more annually. These roles typically require extensive experience, advanced certifications like CPA or CFA, and strong expertise in financial analysis, risk management, and strategic planning.

What is a financial recovery?

In the context of finance recovery, it refers to the process of restoring a company's financial health after a period of financial difficulty or loss. This often involves analyzing financial statements, implementing cost-saving measures, and developing strategies to improve cash flow and profitability. Financial recovery specialists may use tools like financial modeling and require certifications such as CPA or CFA.

What are the key skills and qualifications needed to thrive in the Finance Recovery position, and why are they important?

To thrive in Finance Recovery, you need strong analytical skills, attention to detail, and a solid understanding of accounting or finance principles, often supported by a degree in finance, accounting, or business. Familiarity with financial recovery tools, enterprise resource planning (ERP) systems, and sometimes certification in credit management or collections is commonly required. Excellent communication, negotiation skills, and resilience are standout soft skills for effectively managing debtor relationships. These competencies are crucial for efficiently recouping funds, maintaining accurate records, and supporting organizational cash flow goals.

More about Finance Recovery jobs
What states have the most Finance Recovery jobs? States with the most job openings for Finance Recovery jobs include:
What job categories do people searching Finance Recovery jobs look for? The top searched job categories for Finance Recovery jobs are:
Finance Recovery jobs near you
Infographic showing various Finance Recovery job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,631 per year, or $44.5 per hour.
Patient Financial Recovery Specialist

Patient Financial Recovery Specialist

Firstsource

Remote

$18.50 - $24.50/hr

Other

Posted 22 days ago

Firstsource rating

7.0

Company rating: 7.0 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

19th of 72 rated call and contact centers

Job description

Role Description: The Patient Financial Recovery Specialist will provide customer service to hospital patients who have questions on their accounts and assist them in settling their patient responsibility balances.

Roles & Responsibilities 

  • Respond to incoming patient calls and initiate outbound calls to patients using our automated dialing system.
  • Aid patients in managing their accounts, which includes arranging payment options for outstanding balances.
  • Process credit card payments efficiently over the phone.
  • Identify and gather updated insurance information.
  • Investigate "Explanation of Benefits" from insurance providers to understand payment details and discrepancies.
  • Evaluate patients for charity eligibility, address general inquiries, and resolve account-related issues and concerns.
  • Seamlessly navigate multiple patient account systems and payment platforms.
  • Maintain precise and current information in account notes within the relevant systems.
  • Consistently achieve designated collection and productivity objectives as assigned by management.
  • Uphold strict confidentiality when handling account information.
  • Adhere to the established policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Actively engage in the Corporate Compliance Program and maintain a vigilant awareness of its guidelines.
  • Ensure a confidential and well-organized remote work area.
  • Provide assistance with other projects as directed by management.

Top of Form

Top of FormPreferred Educational Qualifications               

  • High School Diploma or equivalent required.

 

Preferred Work Experience

  • Prefer previous experience with providing customer service and work within a call center environment
  • Prefer previous experience with the medical billing process

Competencies & Skills

  • Proficiency in effective communication with patients, colleagues, and management, whether in-person or via remote virtual chat platforms.
  • Consistently maintain a courteous and professional demeanor.
  • Self-discipline to stay focused and productive with minimal supervision.
  • Exhibit initiative and creativity in fulfilling job responsibilities.
  • Skillfully prioritize multiple tasks through time management and organizational abilities.
  • Possess a strong command of PC operations and the capacity to type at a rate of 30-40 words per minute.

We are an Equal Opportunity Employer.  All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
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