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Field Service Manager Jobs in Rochester, NY (NOW HIRING)

SPECTRUM Careers

Field Service Technician

Batavia, NY · On-site

$22/hr

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Effective communication, professionalism, time management, organization, critical thinking ...

SPECTRUM Careers

Field Service Technician

Batavia, NY · On-site

$22/hr

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Effective communication, professionalism, time management, organization, critical thinking ...

SPECTRUM

Field Service Technician

Batavia, NY

$20/hr

... a Field Technician at Spectrum, you will be on the front lines, installing and repairing services ... Effective communication, professionalism, time management, organization, critical thinking ...

Xylem

Senior Field Service Technician

Batavia, NY · On-site

$33 - $36/hr

Job Summary: The Senior Field Service Technician will be responsible for troubleshooting ... Ability to communicate effectively with customers, co-workers and managers both verbally and in ...

Xylem

Senior Field Service Technician

Batavia, NY

$33 - $36/hr

Job Summary: The Senior Field Service Technician will be responsible for troubleshooting ... Ability to communicate effectively with customers, co-workers and managers both verbally and in ...

Irish Companies

Field Service Technician

Rochester, NY

$24 - $27/hr

Description We are looking for a Field Service Technician responsible for the installation, maintenance, and servicing of fountain soda systems, juice systems, and bulk carbon dioxide (CO2) vessels.

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the ...

hillman

Full Time Field Service Technician

Rochester, NY · On-site

$23 - $25/hr

Job Summary - Full Time Field Service Technician - Rochester, NY Robotics and Digital Solutions (RDS) Division of The Hillman Group has an opening for a Full Time Field Service Technician in the ...

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Showing results 21-40

All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Rochester, NY

Field Service Manager information

See Rochester, NY salary details

$29.1K

$72.8K

$131.2K

How much do field service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for field service manager in Rochester, NY is $72,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Rochester, NY?

The most popular types of Field Service jobs in Rochester, NY are:

What are popular job titles related to Field Service Manager jobs in Rochester, NY?

For Field Service Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Rochester, NY look for?

The top searched job categories for Field Service Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Field Service Manager jobs?

Cities near Rochester, NY with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $72,764 per year, or $35 per hour.

Field Service Technician

SPECTRUM Careers

Batavia, NY • On-site

$22/hr

Full-time

Posted 7 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Earn $22.00/hour, with the potential to increase your pay through our self-progression program. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.

Do you enjoy solving technical challenges? Do you like working in in a dynamic environment? As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the training you need to succeed and the opportunity to progress, increase your earnings and build a long-term career. Join Spectrum and help keep people connected to what matters most!


What our Field Technicians Enjoy Most About the Role

  • Staying active and working outdoors. No two days are the same in the field.
  • Enjoy solving problems and overcoming daily challenges.
  • Build meaningful relationships with colleagues and customers.
  • Earn $20+/hr. from day one with immediate opportunities for self-progression and professional growth at Spectrum. Leverage our career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work. Additional opportunities to move into other roles including leadership positions.
  • Field Technicians can also earn an industry recognized certification.

Working Conditions
Our Field Technicians work outdoors, utilizing hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical issues. Plus, maximize your potential with on the job training, career self-progression, Broadband Apprenticeship Program and more.


Required Qualifications

  • Education: High School diploma, GED, or equivalent work experience
  • Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
  • Language: Fluent in English.
  • Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
  • Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
  • Valid Driver’s license with safe driving record within company standards required.
  • Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights. Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.

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Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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