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Field Service Manager Jobs in Rochester, MI (NOW HIRING)

Wow

Field Service Technician

Livonia, MI · On-site

$18 - $24/hr

Field Service Technician As a Field Service Technician , you'll play a critical role in connecting ... Ability to work independently and manage time effectively * Strong troubleshooting and problem ...

Edge Technologies

Field Service Technician

Detroit, MI · Remote

Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team.Our work environment includes:Growth opportunitiesWellness programsTraining and support ...

CTR Corporation

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Field Service Representative - Tactical / Armored Vehicles

Madison Heights, MI · On-site

$35 - $45/hr

CTR Group is seeking a Field Service Representative - Tactical / Armored Vehicle Platforms for a ... Experience with ERP or service management systems for work order tracking and parts management.

New

EnerSys

Field Service Representative

Novi, MI · On-site

$85K - $128K/yr

The Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance ...

Distro

Field Service Engineer

Sterling Heights, MI

$90K - $110K/yr

Acts as a customer-facing technical lead, supporting R&D-related projects and managing customer ... testing, or field service Strong understanding of electronics and ability to read schematics ...

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Field Service Manager information

See Rochester, MI salary details

$27.2K

$67.9K

$122.4K

How much do field service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for field service manager in Rochester, MI is $67,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Rochester, MI?

For Field Service Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Rochester, MI look for?

The top searched job categories for Field Service Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Field Service Manager jobs?

Cities near Rochester, MI with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $67,880 per year, or $32.6 per hour.

Field Service Technician

Galco Industrial Electronics

Madison Heights, MI • On-site

Full-time

Re-posted 1 hour ago

Job description

Location: Madison Heights, MI (Travel throughout Michigan and Midwest as needed)
Make Technology Work Again
At Galco, we help manufacturers keep their operations running. When critical industrial equipment fails, our Field Service Technicians are the experts customers rely on to diagnose problems, restore production, and improve system reliability. From troubleshooting PLCs and variable frequency drives to repairing servo systems and industrial controls, you'll apply your electronics knowledge to solve real-world challenges and make an immediate impact
If you're the type of person who enjoys figuring out why something stopped working, takes pride in fixing it right, and wants to leave every customer better off than when you arrived, we'd like to talk with you.
What You'll Do
  • Troubleshoot and repair industrial automation and control systems at customer facilities.
  • Diagnose electrical and electronic failures in PLCs, VFDs, servo systems, HMIs, motors, and CNC equipment.
  • Perform root cause analysis to identify not only the failure, but the underlying issue causing repeat downtime.
  • Use electrical test equipment and diagnostic tools to evaluate system performance.
  • Support equipment startups, commissioning, and system optimization projects.
  • Document findings, repairs, and recommendations in a professional and customer-friendly manner.
  • Partner with customers' maintenance and engineering teams to improve equipment reliability and production performance.
  • Work closely with Galco's repair, engineering, and parts teams to provide complete solutions.
  • Travel to customer locations for emergency service, planned maintenance, and troubleshooting assignments.

What Success Looks Like
  • Customers trust you because you solve problems others cannot.
  • You approach every service call with a safety-first mindset.
  • You can explain technical issues in a way customers understand.
  • You leave equipment running better than you found it.
  • You identify opportunities to improve reliability and prevent future failures.
  • You represent Galco with professionalism, technical expertise, and a commitment to customer success.
Qualifications
Preferred
  • Associate degree or technical certification in Electronics, Electrical Technology, Mechatronics, Industrial Automation, or related field.
  • 3+ years of industrial maintenance, field service, automation, or electronics troubleshooting experience.
  • Experience with:
    • PLC troubleshooting
    • Variable Frequency Drives (VFDs)
    • Servo systems
    • Motor controls
    • Industrial networks
    • Electrical schematics and wiring diagrams
  • Strong understanding of electrical and electronic theory.
  • Ability to use multimeters, oscilloscopes, and other diagnostic tools.
Also Considered
  • Military electronics training
  • Industrial maintenance technicians looking to move into field service
  • Recent technical school graduates with strong troubleshooting aptitude and a passion for learning
Why Join Galco?
  • Work on a wide variety of industrial technologies and applications.
  • No two days are the same.
  • Learn from experienced automation, repair, and engineering professionals.
  • Opportunity to grow into senior technical, project, or engineering-focused roles.
  • Be part of a company that has supported industrial customers for over 50 years with repair, engineering, field service, and automation solutions.
  • Make a real difference by helping customers reduce downtime and keep production moving.
Ideal Candidate Profile
You are naturally curious, mechanically inclined, and energized by solving difficult technical problems. You don't just replace parts. You investigate, diagnose, and fix the root cause. You enjoy being in front of customers, working independently, and seeing the immediate results of your expertise.
At Galco, your electronics knowledge won't sit behind a desk. You'll use it every day to restore operations, solve problems, and help customers succeed.

Apply