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Field Service Manager Jobs in Rochester, MI (NOW HIRING)

BLM Group

Field Service Technician

Novi, MI · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Eosgroup

Field Service Engineer, Northeast

Novi, MI

SCCT Service Manager, Northeast Location: Devens, Massachusetts Note: This position is for an On-site Field Service Engineer. However, if the assignment should end, the position would then revert to ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

Completes Field Service reports - prior to leaving the customer's site - with an accurate ... Works with the Service Manager and/or related supervisor(s) to identify individual training needs ...

Mondeadditif

Field Service Engineer, Northeast

Novi, MI · On-site

$70 - $95/hr

SCCT Service Manager, Northeast Location: Devens, Massachusetts Note: This position is for an On-site Field Service Engineer. However, if the assignment should end, the position would then revert to ...

New

Dtna

Field Service Engineering Manager

Detroit, MI · On-site

$128K - $164K/yr

Inside the Role Fleet Service Manager for National Account fleets in Iowa and Wisconsin, supporting ... Previous DTNA Field Service experience required. * An attached resume is required Exceptional ...

EOS

Field Service Engineer, Northeast

Novi, MI · On-site

SCCT Service Manager, Northeast Location: Devens, Massachusetts Note: This position is for an On-site Field Service Engineer. However, if the assignment should end, the position would then revert to ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

Completes Field Service reports - prior to leaving the customer's site - with an accurate ... Works with the Service Manager and/or related supervisor(s) to identify individual training needs ...

Mahr, Inc.

Field Service Supervisor

Wixom, MI · On-site

We have an exciting opportunity for a FIELD SERVICE SUPERVISOR to support and lead a team of Field Service Engineers throughout the US and Canada. This position serves as a technical and people ...

Mahr Inc.

Field Service Supervisor

Wixom, MI · On-site

We have an exciting opportunity for a FIELD SERVICE SUPERVISOR to support and lead a team of Field Service Engineers throughout the US and Canada. This position serves as a technical and people ...

ColTer Precision

Field Service

Wixom, MI

We are seeking Field Service Engineer who will enjoy the personal satisfaction of providing technical service and support to our customers. Position Duties and Responsibilities: * Provide technical ...

BLM Group

Field Service Technician

Novi, MI · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Dynamics ATS Organic

Field Service Technician

Novi, MI

$25 - $35/hr

ISG - Field Service Engineer opportunities in the Farmington Hills, MI area! An international company with a facility in the Farmington Hills, MI area is currently seeking Field Service Engineers for ...

K2 Ascend

Field Service Technician

Livonia, MI · On-site

$52K - $72K/yr

Field Service Technician (Mechanical) Location: Livonia, MI (Travel Required) Job Type: Full-Time Compensation: $25-$35/hour About the Opportunity A growing industrial services company is seeking a ...

Wideopenwest

Field Service Technician

Livonia, MI · On-site

$18 - $24/hr

Field Service Technician As a Field Service Technician , you'll play a critical role in connecting ... Ability to work independently and manage time effectively * Strong troubleshooting and problem ...

Veterans Prime, Inc.

Field Service Technician

Detroit, MI · On-site

$80K - $100K/yr

Overview Field Service Technician - CNC & Industrial Machinery Compensation: $80,000-$100,000 ... Manage a regional travel schedule with regular overnight stays to support customer sites. What You ...

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Showing results 21-40

All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Rochester, MI

Field Service Manager information

See Rochester, MI salary details

$27.2K

$67.9K

$122.4K

How much do field service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for field service manager in Rochester, MI is $67,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $75,500.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Rochester, MI?

For Field Service Manager jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Rochester, MI look for?

The top searched job categories for Field Service Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Field Service Manager jobs?

Cities near Rochester, MI with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $67,880 per year, or $32.6 per hour.

Field Service Representative

ND DEFENSE LLC

Madison Heights, MI • On-site

$35 - $45/hr

Full-time, Per diem

Posted 13 hours ago

Posted today

Job description

ND Defense LLC is seeking a Temporary Field Service Representative (FSR) to support an active program across two locations. This role will be based onsite at our Madison Heights, MI facility through December 2026, then relocate to California from January through April 2027. A housing and meal per diem of $200/day is provided during travel periods. Candidates located outside of Michigan who are required to travel to the Madison Heights site prior to the California assignment are also eligible for per diem.

Strong performers may be considered for full-time employment at our Madison Heights, MI facility following the conclusion of the California project.

The Field Service Representative (FSR) serves as the primary on-site technical resource for ND Defense vehicle platforms and systems deployed at customer locations. This individual acts as the direct link between ND Defense engineering and the end user, providing hands-on maintenance support, troubleshooting, operator training, and real-time feedback to drive continuous product improvement. The FSR represents ND Defense at the customer site and is expected to uphold the highest standards of professionalism, technical competence, and responsiveness.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide on-site technical support for ND Defense vehicle platforms and subsystems at customer installations, including scheduled maintenance, diagnostics, and corrective repair.
  • Serve as the primary point of contact between the customer and ND Defense engineering, operations, and program management teams.
  • Conduct root cause analysis on system failures and field issues; document findings and recommend corrective actions through formal field service reports.
  • Deliver operator and maintainer training to customer personnel on ND Defense platforms, systems, and associated tools.
  • Support new vehicle fielding, integration events, and acceptance testing at customer sites.
  • Maintain detailed and accurate service records, inspection logs, and parts usage reports in accordance with company and contractual requirements.
  • Coordinate warranty repairs, parts procurement, and return/exchange of components with internal supply chain and logistics teams.
  • Identify and communicate opportunities for engineering changes, product improvements, and technical publication updates based on field observations.
  • Ensure all field service activities comply with applicable safety standards, ITAR/export control requirements, and customer site regulations.
  • Support program reviews, readiness assessments, and customer meetings as the subject matter expert on fielded system performance.
  • Travel to customer locations domestically and, when required, internationally for extended service assignments.

REQUIRED QUALIFICATIONS

  • High school diploma or GED required; Associate's or Bachelor's degree in a technical discipline (mechanical, electrical, automotive, or related) preferred.
  • Minimum 5 years of hands-on experience in vehicle or heavy equipment maintenance, repair, and troubleshooting.
  • Demonstrated experience reading and interpreting technical manuals, schematics, wiring diagrams, and engineering drawings.
  • Proficiency with diagnostic tools, test equipment, and standard hand/power tools.
  • Strong written and verbal communication skills with the ability to produce clear, professional field service reports.
  • Valid driver's license; ability to obtain and maintain any required security clearances.
  • U.S. Citizenship required (ITAR compliance).

PREFERRED QUALIFICATIONS

  • Prior military experience with tactical or armored vehicle platforms (maintenance MOS or equivalent).
  • Experience supporting defense or government customers in a field service or contractor role.
  • Familiarity with automotive electrical systems, CAN bus architectures, and hybrid/electric drivetrains.
  • ASE certifications or equivalent industry credentials.
  • Experience with ERP or service management systems for work order tracking and parts management.
  • Familiarity with ITAR/EAR export control requirements in a field environment.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

  • Ability to lift up to 50 lbs and work in physically demanding environments including shop floors, test tracks, and field conditions.
  • Comfortable working outdoors in varying weather and climate conditions for extended periods.
  • Willingness to work non-standard hours, weekends, and extended shifts as dictated by customer requirements and mission tempo.
  • Travel up to 75%, including potential for extended TDY assignments at customer sites.

CORE COMPETENCIES

  • Customer Focus — Builds and maintains strong relationships with customer personnel at all levels; responds with urgency and follows through on commitments.
  • Technical Problem Solving — Systematically diagnoses complex mechanical and electrical issues under time pressure with limited resources.
  • Communication — Translates technical findings into clear, actionable reports and recommendations for both engineering and non-technical audiences.
  • Adaptability — Thrives in unstructured environments; adjusts quickly to changing priorities, customer needs, and field conditions.
  • Accountability — Takes ownership of assigned platforms and customer relationships; operates with minimal supervision.