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Field Service Manager Jobs in Rochester, MI (NOW HIRING)

Burroughs, Inc.

Field Service Manager

Detroit, MI · On-site

$75K - $90K/yr

The Field Service Manager role possesses transformational leadership ability, exceptional executions skills, innovative thinking, laser focus on delivering exceptional customer experience and ...

Loomis

Field Service Manager

New York, NY · On-site

$75K - $90K/yr

The Field Service Manager role possesses transformational leadership ability, exceptional executions skills, innovative thinking, laser focus on delivering exceptional customer experience and ...

Burroughs

Field Service Manager

Detroit, MI

$75K - $90K/yr

The Field Service Manager role possesses transformational leadership ability, exceptional executions skills, innovative thinking, laser focus on delivering exceptional customer experience and ...

Eosgroup

Field Service Engineer

Novi, MI · On-site

Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will ...

EOS

Field Service Engineer

Novi, MI · On-site

Service Manager, SE/WEST Location: Atlanta We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for ...

Eosgroup

Field Service Engineer

Novi, MI

Service Manager, SE/WEST Location: Atlanta We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for ...

EOS

Field Service Engineer

Novi, MI · On-site

Service Manager Polymers Location: Baltimore/Washington DC area We are looking for an experienced, energic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will ...

EOS

Field Service Engineer, Northeast Region

Novi, MI · On-site

Service Manager, Northeast Location: Londonderry, New Hampshire We are looking for an experienced, energetic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you ...

Shively Diversified Management Services

Be Seen First

Field Service Engineer

Auburn Hills, MI · Remote

$90K/yr

Field Service Engineer - CNC Machine Tools (USA) Company: Jyoti CNC Automation Location: USA Tech ... management systems. • Document root cause analysis, corrective actions, and follow-up ...

BLM Group

Field Service Technician

Novi, MI · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

Completes Field Service reports - prior to leaving the customer's site - with an accurate ... Works with the Service Manager and/or related supervisor(s) to identify individual training needs ...

Kuka AG

Field Service Engineer

Shelby, MI · On-site

Completes Field Service reports - prior to leaving the customer's site - with an accurate ... Works with the Service Manager and/or related supervisor(s) to identify individual training needs ...

Eosgroup

Field Service Engineer, Northeast

Novi, MI · On-site

SCCT Service Manager, Northeast Location: Devens, Massachusetts Note: This position is for an On-site Field Service Engineer. However, if the assignment should end, the position would then revert to ...

EOS

Field Service Engineer, Northeast

Novi, MI · On-site

SCCT Service Manager, Northeast Location: Devens, Massachusetts Note: This position is for an On-site Field Service Engineer. However, if the assignment should end, the position would then revert to ...

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Showing results 1-20

All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Rochester, MI

Field Service Manager information

See Rochester, MI salary details

$27.2K

$67.9K

$122.4K

How much do field service manager jobs pay per year?

As of Jul 23, 2026, the average yearly pay for field service manager in Rochester, MI is $67,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $75,500.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field Service Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, industry, and location. Higher salaries are common in regions with a higher cost of living or in specialized sectors requiring technical certifications and leadership skills.

What does a field services manager do?

A field services manager oversees the delivery of on-site services, coordinating technicians and ensuring customer satisfaction. They manage schedules, troubleshoot issues, and often require technical knowledge and leadership skills to ensure efficient operations in the field.

What jobs pay 4000 a week without a degree?

A Field Service Manager can earn around $4,000 or more per week, especially with experience, strong leadership skills, and industry certifications. These roles often involve overseeing technical teams, managing client relationships, and coordinating service operations in fields like telecommunications, manufacturing, or equipment maintenance.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

What jobs pay $500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs and CFOs, specialized medical professionals like neurosurgeons, and successful entrepreneurs. Certain highly skilled roles in finance, law, and technology, especially with bonuses, equity, or profit sharing, can also achieve this level of income. These positions often require advanced education, extensive experience, and significant responsibility.
What are popular job titles related to Field Service Manager jobs in Rochester, MI? For Field Service Manager jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Field Service Manager jobs? Cities near Rochester, MI with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Rochester, MI as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,880 per year, or $32.6 per hour.
Field Service Manager

Field Service Manager

Burroughs, Inc.

Detroit, MI • On-site

$75K - $90K/yr

Full-time

Posted 22 days ago

Job description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies-ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding-but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.
JOB SUMMARY:
The Field Service Manager role possesses transformational leadership ability, exceptional executions skills, innovative thinking, laser focus on delivering exceptional customer experience and consistently drives cost efficiencies and revenue growth. Key responsibilities include maintaining and/or exceeds current levels of service/implementation business performance, and customer satisfaction.
Essential Functions/Key Responsibilities:
  • Monitor, review and analyze district customer satisfaction levels. Provide input for adjustments and/or improvements and assure compliance.
  • Monitor, review and analyze district service/implementation business performance (districts, teams) to established goals and objectives. Provide input for adjustments and/or improvements and assure compliance.
  • Assure the achievement of the district service and professional service technical performance and quality goals.
  • Mentor and lead all direct reports to achieve optimal efficient performance.
  • Monitor, review and analyze capabilities of technicians within the region. Assure that they are trained, certified, productive and proficient to meet or exceed customer needs by providing superior service and professional business performance.
  • Assure customer satisfaction levels for service and implementation solutions are met or exceeded throughout the district.
  • Assure compliance to corporate policies and procedures regarding safety. Ensure safeguarding of proprietary and confidential information.
  • Responsible for compliance of policies and procedures that assure protection and control of all the corporate and customers owned assets within the region.
  • Responsible for expense control within the district to comply with targets and goals set within district budgets.
  • Assure optimum district profitability through review of district P&Ls
  • Assure that district service and professional service business activities and processes are compliant with policies, procedures and standards where applicable.
  • Promote career development by creating a learning environment with an emphasis on continuous organizational and skill development at all team member levels.
  • Embrace and encourage diversity in the workplace through conscious effort to hire, promote and train a diverse workforce.
  • Manage team member recognition: Ensure districts and customer engineers are recognized for outstanding contributions.
  • Ensure compliance and education of all Human Resource policies and state and Federal Labor Laws.
  • Ability to travel within the district up to 40% of the time.

Knowledge, Skills and Abilities:
  • Position requires a highly motivated individual with a solid performance history of demonstrated business acumen, leadership and management skills.
  • Excellent customer communication skills.
  • Acute attention to detail
  • Strong interpersonal skills
  • Strong analytical and problem solving skills
  • Good planning and organizational skills to balance and prioritize work
  • The individual should demonstrate and possess a good understanding and knowledge of on-site field service, professional services and business development strategies.
  • Knowledge of Company product and service offerings and deliverables; Company operating planning and deployment processes; Company operational and financial standards and requirements; Service Order Attainment and Onboarding processes and deliverables; Company service management/coordination requirements; professional service coordination requirements. (preferred)
  • The individual must be a leader with the ability to communicate effectively (oral/written) and demonstrate good problem-solving skills. The individual should possess the ability to satisfy customer requirements with appropriate resource management while creating a culture and operating environment where teams are inspired to meet performance objectives.

Physical Requirements and Working Conditions:
  • This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone.
  • This job operates remotely from the DM's home
  • This job requires travel within the district to lead and monitor your team
  • This job requires extended availability to field escalations on an as needed basis

Education and Experience:
  • 5+ years of operations managerial experience.
  • Experience using MS Office suite, and service ticket tracking solutions.
  • Experience managing a remote workforce.
  • Four or more years of broad and proven accounting experience
  • Standard Microsoft applications, including Windows, Outlook, Excel, and Word preferred

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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