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Field Service Manager Jobs in Lawrence, MI (NOW HIRING)

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FIELD SERVICE TECHNICIAN

Kalamazoo, MI · On-site

$60 - $80/hr

Field Service Technicians are responsible for the service of KMC Global customers and product lines ... This position reports to the Technical Development Coordinator and Customer Service Manager as ...

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Hapman

FIELD SERVICE TECHNICIAN

Kalamazoo, MI · On-site

$60 - $80/hr

Field Service Technicians are responsible for the service of KMC Global customers and product lines ... This position reports to the Technical Development Coordinator and Customer Service Manager as ...

PRAB, Inc.

FIELD SERVICE TECHNICIAN

Kalamazoo, MI · On-site

Field Service Technicians are responsible for the service of KMC Global customers and product lines ... This position reports to the Technical Development Coordinator and Customer Service Manager as ...

PRAB, Inc.

FIELD SERVICE TECHNICIAN

Kalamazoo, MI · On-site

Field Service Technicians are responsible for the service of KMC Global customers and product lines ... This position reports to the Technical Development Coordinator and Customer Service Manager as ...

Hobart Sales and Service - Grand Rapids

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Field Service Technician (Commercial Equipment) - Paid Training + Comp

Kalamazoo, MI · On-site

$22 - $30/hr

We're hiring a hands-on Field Service Technician to repair and maintain commercial food equipment ... This is a territory based position that will report directly to the Service Manager. The purpose of ...

HECO Inc.

Kalamazoo Field Service Supervisor

Kalamazoo, MI · On-site

$80 - $100/hr

Through a mix of repair, product sales, field service, predictive and equipment management services, HECO helps customers do three things better: 1) see what's going on, 2) get rid of the issue, and ...

AA2IT

Field Service Tech

Niles, MI · On-site

AA2IT is seeking an IT Field Service Tech to provide general IT support to clients including retailers and banks. The role involves driving to client sites for break-fix and IMAC calls, supporting ...

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Field Service Manager information

See Lawrence, MI salary details

$26.8K

$67K

$120.9K

How much do field service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for field service manager in Lawrence, MI is $67,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Lawrence, MI are hiring for Field Service Manager jobs?

Cities near Lawrence, MI with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Lawrence, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,011 per year, or $32.2 per hour.

Domestic Service Manager - Separation Science

LECO Corporation

Saint Joseph, MI • On-site

Full-time

Posted 21 days ago

LECO Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

59th of 499 rated machine equipment manufacturers

Job description

Domestic Service Manager – Separation Science

For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state-of-the-art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

 

Schedule: Full Time: 8:00am – 5:00pm, Monday – Friday 

 

Position Summary: 

The Domestic Service Manager – Separation Science, is responsible for overseeing the day-to-day operations of U.S. service activities, with a strong focus on field service execution, resource coordination, and operational efficiency for the Separation Science department. This role ensures timely service delivery, supports training initiatives, monitors service quality, and collaborates with global counterparts to align on shared resources and priorities. The position emphasizes hands-on management of U.S. field service operations.


Position Responsibilities: 
Service Operations & Scheduling

  • Coordinate and schedule all U.S. field service calls to ensure efficient and timely execution.
  • Monitor daily service activity and proactively address scheduling or completion issues.
  • Ensure optimal utilization of Field Service Engineers (FSEs) across remote and headquarters-based teams.

Team Leadership & Management

  • Directly manage U.S.-based Field Service Engineers (FSEs), both remote and at headquarters.
  • Lead onboarding and development of new FSEs, ensuring readiness and adherence to company standards.

Training & Development

  • Plan and implement the annual training schedule for Field Service teams.
  • Support international FSE training programs in collaboration with the Global Service Manager.
  • Periodic field visits with FSEs for training and quality monitoring.

Quality & Reporting

  • Review all U.S. service reports to identify trends, document issues, and recognize successes.
  • Report service and installation quality issues to appropriate teams and suggest possible solutions.
  • Maintain high standards of service delivery through consistent performance monitoring.

Maintenance & Service Programs

  • Oversee U.S. maintenance plan updates, renewals, and sales support activities.
  • Ensure customers receive appropriate service coverage and ongoing support.

 

Cross-Functional & Global Collaboration

  • Partner with the Global Technical Support & Training Manager on shared initiatives, including: 
    • Hardware validation projects
    • International training programs
    • Inventory-related challenges and planning


Position Requirements: 

  • Minimum of 5 years of experience with GCMS, GCMSMS, GC-TOF (preferred) or LCMS equivalents.
  • Technical background in mass spectrometer instrumentation. Additional experience with instrument control software, or related engineering field a plus.
  • Proven experience in service operations, field service management, or a related technical leadership role.
  • Strong organizational and scheduling skills with the ability to manage multiple priorities and groups.
  • Experience managing remote teams and field-based personnel.
  • Excellent communication and cross-functional collaboration skills.
  • Ability to analyze service data and make continuous improvement suggestions.

 

Education/Certifications: 

  • Bachelor of Science in physical science such as Biology, Chemistry, or Physics or equivalent experience. 

 


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