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Field Service Manager Jobs in Merrill, WI (NOW HIRING)

Weg

Field Service Technician

Wausau, WI

Field Service Technician Marathon Electric | WEG Group | Wausau, WI Take Your Technical Skills on ... Ability to work independently and effectively manage your time * Valid driver's license

Volm Companies

Field Service Technician

Wausau, WI · On-site

$25.52 - $30.62/hr

Job Title: Field Service Technician Reports to: Equipment Supervisor Pay: Salary is based on ... Strong time management skills for efficient task allocation and meeting deadlines. * Meticulous ...

Wolter, Inc.

FIELD SERVICE MECHANIC

Wausau, WI · On-site

$26.75 - $36.50/hr

Field Service Technicians are responsible for traveling to our customer locations and repairing ... Time management: the ability to organize and manage multiple priorities. * Basic computer ...

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Field Service Manager information

See Merrill, WI salary details

$32K

$80K

$144.3K

How much do field service manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for field service manager in Merrill, WI is $80,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $89,000.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Merrill, WI are hiring for Field Service Manager jobs?

Cities near Merrill, WI with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Merrill, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $80,033 per year, or $38.5 per hour.

Field Service Coordinator

AROW Global Corporation

Mosinee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

field service coordinatorSummary

Reporting to the Quality and Field Service Manager, the Field Service Coordinator is responsible for coordinating all aspects of Field Service, including preparing materials, completing work packets, communicating with transit properties and original equipment manufacturer (OEM) field service personnel, and maintaining third-party contracting groups.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

  • Coordinate, schedule and expedite field service work to guarantee customer satisfaction. 
  • Ensure all materials needed for projects are ordered and necessary tools are in-house. 
  • Coordinate activities of service personnel and third-party providers engaged in the installation, start-up and servicing of equipment and parts in the field. Provide travel guidance for Field Technicians, including border travel paperwork. 
  • Accurately complete work order packets for field campaigns. 
  • Respond to communications from transit properties and OEM field service personnel in timely manner and initiate problem-solving solutions. 
  • Maintain an effective third-party contracting group at OEM facilities to facilitate the negotiation of contracts, evaluation of contractors, coordination of training for contractors, and assistance with trouble-shooting issues. May include site visits. 
  • Lead projects to improve Field Service Department, including updates to work instructions.
  • As part of the AROW Global team you will need to understand the AROW Business System policy and objectives and how you affect conformance to them.
  • Collaborate with sales, engineering, customer service and quality to coordinate actions and events to service our customers.
Qualifications
  • Associate or bachelor’s degree in related program is strongly desired.
  • Three to five years of mechanical repair experience is preferred.
  • Excellent Microsoft Office skills (Outlook, Word, Excel, PowerPoint).
  • Willingness to travel as needed. (U.S. and Canada) – May be short notice.
  • Excellent written and verbal communication skills.
  • Proficient in blueprint interpretation and executing installation instructions.
  • Ability to work well under pressure in a fast-paced environment.
  • Self-motivated with a strong desire to implement change.
  • Knowledge of root cause analysis.
  • Proficient in making travel arrangements.
  • Good problem-solving skills.

Benefit Package

  • Two (2) weeks of vacation, on an accrual system
  • Health, Dental, Vision, Disability, and Life Insurance after 30 days of employment on the 1st of the month
  • 10 Paid Holidays
  • 401K Plan with company match (50% up to 5%)
  • Company Health Savings Account contributions ($500-$1800)
  • Sign-On Bonus $500
  • Maternity/Paternity Pay
  • Paid time off for birthdays
  • Childcare reimbursement
  • Gym Reimbursement
  • Fun Activities & Prizes throughout the year
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or touch objects, tools, or controls. The employee is frequently required to sit. The employee is occasionally required to stand, walk, talk, or hear.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

AROW is an Equal Opportunity and Human Rights Employer and complies with Federal and State/Provincial regulations at all U.S. and Canadian locations.

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