Field Service Manager Jobs in Appleton, WI (NOW HIRING)

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• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter: Carolyn Harris | carolyn.harris@airliquide.com

The Manager of (Cryogenic) Field Service champions and supports cryogenic project installations, guiding and developing the cryogenic staff, and maintaining safety. The position provides strategic stewardship for all aspects of installations, maintenance and repair of cryogenic systems. The Manager of Field Services partners with the field sales team to provide solutions to Airgas customers.

Responsibilities

• Builds, supports, trains, and develops cryogenic staff.

• Nurtures and supports the continuous learning and knowledge maintenance of the Cryogenic Technicians.

• Stewards all assets, manpower, and vendor relationships associated with the equipment and services needed to support the Region's bulk and micro bulk business.

• Responds to customer operational issues and evaluates customer's Bulk processes providing needed training for improvement/optimization.

• Guides and/or facilitates the scheduling of installations at customer sites and Airgas facilities.

• Collaboratively creates and shares schematics/layouts based on site surveys and cost estimates for tank installations planning for all resource and equipment needs.

• Leads the successful realization of the schematics including the development of process flow and piping & instrumentation diagrams (P&ID).

• Provides strategic guidance on cryogenic system installs, removals, and service work as needed.

• Ensures the health of cryogenic system preventive maintenance scheduling and completion.

• Requests painting of field assets as requested / required.

• Dedicated to meeting all safety standards and initiatives regarding the installation and service of cryogenic systems complying with company guidelines and procedures as well as government regulations.

• Additional duties and projects as may be assigned.

Required Qualifications

• HS Diploma or GED

• 5+ years of technical experience in the industrial operations management to include demonstrated experience working in a leadership position. In lieu of specific industry experience, may accept an equivalent combination of education and experience.

• Intermediate knowledge of Microsoft Office applications (Word, Excel, and Outlook).

• Strong analytical skills and a thorough understanding of how to leverage metrics and related tools to improve production efficiency and effectiveness.

• Mechanical aptitude.

• Excellent oral and written communication skills. Communication skills that ensure a smooth flow of information between self and others through clear speaking and writing, encouragement of open expression of ideas, and effective listening.

• Ability to work with a wide variety of people with different personalities and backgrounds.

• Ability to develop, read, and comprehend complex schematics.

• Ability to work flexible schedule to meet management requirements and customer expectations.

• Demonstrated math skills to include the ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratios, and percent.

• Self-starter; self-motivated; well organized; ability to work independently and under some pressure to meet deadlines.

• Detail oriented with the ability to complete handwritten compliance documentation neatly and accurately.

• Demonstrated dedication to product quality and customer satisfaction.

• Must be able to safely drive a forklift.

Preferred Qualifications

• Bachelor's degree in Engineering, Chemistry or science related degree field

• Prior industry experience in gas, compressed/welding gases, or related industrial setting and/or prior cryogenic maintenance and installation experience.

• Prior experience utilizing SAP

Physical Demands

• Employee will regularly be required to transverse through office and/or manufacturing locations.

• Employee will frequently be required to actively listen and exchange information.

• Employee will be required to observe and assess information.

• Requires frequent use of computer, telephone and operation of a motor vehicle.

• Employee may be required to remain stationary for extended periods of time.

• May be required to lift and/or move up to 60 pounds and move up to 125 pounds with the aid of material handling equipment.

Work Environment

• Work space is one that contains moving mechanical parts and risk of electric shock.

• Requires both indoor & outdoor environments in various seasonal weather conditions. Must be able to work in temperatures ranging from -10 to over 100 degrees.

• Frequent regional travel (25% to 50% of the work time) occasionally requiring overnight travel.

• Requires a current driver's license, minimum liability insurance as required by state of vehicle registration.

• Workspace is one that contains moving parts mechanical parts and risk of electrical shock.

• Job requires visitation to various Airgas and customer sites, which have varying environments/conditions, layouts, and accessibility. Environment may contain loud noises and/or odors that may last for an extended period of time or on a continual basis.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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