Field Service Manager Jobs in Dillon, SC (NOW HIRING)

Company Summary

MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients.

MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.

MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.

The Training Manager is responsible for developing, implementing, and continuously improving training programs that support the safety, technical proficiency, leadership development, and operational excellence of MasTec Utility Services employees. This role partners closely with Operations, Safety, Human Resources, and field leadership to ensure employees have the knowledge, skills, and certifications necessary to perform their work safely, efficiently, and in compliance with company standards and regulatory requirements. The ideal candidate is an experienced learning and development professional with a strong background in utility construction, field operations, and adult learning principles.

• Design, develop, and manage company-wide technical, safety, leadership, and compliance training programs.
• Lead new hire orientation and onboarding programs for craft professionals, field leadership, and support staff.
• Collaborate with Operations, Safety, Fleet, and Human Resources to identify training needs and close skill gaps.
• Develop career progression pathways and competency-based training programs for field employees.
• Manage Learning Management System (LMS) content, employee training records, certifications, and reporting.
• Ensure compliance with OSHA, DOT, utility customer requirements, and applicable federal, state, and local regulations.
• Coordinate classroom instruction, virtual learning, field demonstrations, and hands-on skills assessments.
• Evaluate training effectiveness using performance metrics, assessments, field observations, and employee feedback.
• Develop standardized operating procedures, instructional materials, videos, job aids, and facilitator guides.
• Partner with business leaders to support organizational change initiatives and leadership development programs.
• Oversee third-party training vendors, certification providers, and apprenticeship partnerships.
• Monitor employee certifications and ensure timely renewals for required licenses and qualifications.
• Support incident investigations by identifying training opportunities and implementing corrective education.
• Manage departmental budgets, training calendars, equipment, and instructional resources.
• Travel to regional offices and project sites to deliver training and support operational initiatives.

Minimum

• Bachelor's degree in Human Resources, Education, Business, Construction Management, Occupational Safety, or a related field; equivalent experience may be considered.
• 5+ years of training, learning and development, or workforce development experience.
• 3+ years of leadership or management experience.
• Experience supporting utility construction, electrical transmission and distribution, telecommunications, pipeline, renewable energy, or heavy civil construction operations.
• Strong knowledge of OSHA regulations, adult learning principles, and instructional design methodologies.
• Experience developing both instructor-led and online learning programs.
• Excellent presentation, facilitation, coaching, and communication skills.
• Experience using Learning Management Systems (LMS) and Microsoft Office applications.
• Ability to analyze workforce training data and develop measurable improvement strategies.
• Ability to travel up to 40% as business needs require.

• Experience working in utility construction or infrastructure services.
• OSHA 500 or OSHA 510 certification.
• Certified Professional in Talent Development (CPTD), ATD certification, SHRM certification, or comparable credential.
• Experience supporting apprenticeship or workforce development programs.
• Knowledge of DOT regulations, NCCER curriculum, CDL training, or utility-specific certifications.
• Bilingual (English/Spanish) is a plus.

Physical Demands and Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.  

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.  

Minimum

• Bachelor's degree in Human Resources, Education, Business, Construction Management, Occupational Safety, or a related field; equivalent experience may be considered.
• 5+ years of training, learning and development, or workforce development experience.
• 3+ years of leadership or management experience.
• Experience supporting utility construction, electrical transmission and distribution, telecommunications, pipeline, renewable energy, or heavy civil construction operations.
• Strong knowledge of OSHA regulations, adult learning principles, and instructional design methodologies.
• Experience developing both instructor-led and online learning programs.
• Excellent presentation, facilitation, coaching, and communication skills.
• Experience using Learning Management Systems (LMS) and Microsoft Office applications.
• Ability to analyze workforce training data and develop measurable improvement strategies.
• Ability to travel up to 40% as business needs require.

• Experience working in utility construction or infrastructure services.
• OSHA 500 or OSHA 510 certification.
• Certified Professional in Talent Development (CPTD), ATD certification, SHRM certification, or comparable credential.
• Experience supporting apprenticeship or workforce development programs.
• Knowledge of DOT regulations, NCCER curriculum, CDL training, or utility-specific certifications.
• Bilingual (English/Spanish) is a plus.

Physical Demands and Work Environment 

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners.  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds.  

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.  

Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). 

Equal Employment Opportunity: 

The Company’s policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories.