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Field Service Manager Jobs in Decatur, GA (NOW HIRING)

Analogic

Field Service Technician

Atlanta, GA · On-site

This position reports to the Area Manager of Security Field Service. This position will cover Hartsfield-Jackson Atlanta International Airport and surrounding areas. Why should you join the Analogic ...

HireNow Staffing

Field Service Engineer

Smyrna, GA · On-site

$60K - $70K/hr

Field Service Engineer Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot ... Demonstrated ability to work independently while managing multiple customer sites and travel ...

BLM Group

Field Service Technician

Atlanta, GA · On-site

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

Quinn Residences

Field Service Supervisor

Atlanta, GA · On-site

The Maintenance Supervisor/Field Service Supervisor works closely with the Portfolio Manager in the ... Portfolio Manager Supervises: Under the direction of the Portfolio Manager, supervises all on-site ...

New

Xylem

Field Service Technician

Atlanta, GA · On-site

... Management System for processing Service Orders and payroll purposes Benefits for Senior Field Service Technicians * Health, Dental, and Vision insurance available on your 1st day of employment

SOCOMEC

Field Service Specialist

Atlanta, GA · On-site

Field Service Technicians are responsible for the performance of professional and technical ... Communicate, coordinate, and manage a complex schedule including arranging for travel and site ...

GenServe LLC

Field Service Sales Manager

Austell, GA · On-site

Field Service Sales - Territory Manager FLSA Status : Exempt Shift: 1st Reports to : VP of Sales - Service Department: Employment Status: Full-Time Supervisory Responsibilities: No Location: Various ...

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Field Service Manager information

See Decatur, GA salary details

$28.8K

$72K

$129.9K

How much do field service manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for field service manager in Decatur, GA is $72,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $80,100.00 per year, depending on experience, location, and employer.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What are popular job titles related to Field Service Manager jobs in Decatur, GA? For Field Service Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Field Service Manager jobs in Decatur, GA look for? The top searched job categories for Field Service Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Field Service Manager jobs? Cities near Decatur, GA with the most Field Service Manager job openings:
Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $72,001 per year, or $34.6 per hour.

Regional Mobile Service Manager

Vanguard Truck Centers

Forest Park, GA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Vanguard Truck Centers rating

8.6

Company rating: 8.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

11th of 150 rated car dealerships

Job description

Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values: To protect our integrity first

To promote ingenuity and challenge everything

To develop people

To pursue excellence

The Company:Our strength is in our people and team work.

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.

Vanguard Truck Centers is a Successful Company that is Growing and Profitable!

SUMMARY

The Mobile Diesel Service Manager is responsible for leading and overseeing all mobile service operations, ensuring efficient delivery of on-site maintenance and repair services for customer equipment. This role manages mobile diesel technicians, coordinates scheduling and dispatch, maintains safety and compliance standards, and drives customer satisfaction while supporting company profitability and operational goals.

The Mobile Diesel Service Manager serves as the primary leader for field service operations, ensuring timely repairs, high-quality workmanship, and strong communication between customers, technicians, parts, and service departments.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Manage daily operations of the mobile diesel service department including scheduling, dispatching, and prioritizing service calls to maximize technician productivity and response time.

Supervise, coach, and develop mobile diesel technicians to ensure adherence to company standards, safety procedures, and quality expectations. Conduct performance evaluations, provide training support, and promote continuous technical growth.

Ensure all mobile service repairs, preventive maintenance, and diagnostics are completed accurately, efficiently, and in accordance with manufacturer and company guidelines.

Serve as the primary point of contact for mobile service customers, addressing service concerns, managing expectations, and maintaining strong customer relationships.

Monitor work order accuracy, labor efficiency, recovery rates, and billing practices to ensure profitability and proper documentation.

Coordinate closely with Parts, Service Advisors, Leasing, and Operations teams to ensure technicians have proper tools, parts availability, and service information.

Maintain compliance with DOT regulations, environmental standards, and company safety policies. Promote a strong safety culture for all field operations.

Oversee mobile service vehicle maintenance, tooling, inventory control, and equipment readiness.

Review department performance metrics and implement process improvements to increase efficiency, revenue growth, and customer uptime.

Support recruiting, onboarding, and retention efforts for mobile diesel technicians.

Qualifications

High school diploma or equivalent required; technical or diesel technology education preferred.

Minimum 5 years of diesel service experience with demonstrated leadership or supervisory experience preferred.

Minimum 3 years experience in a diesel service manager role or foremen managing field service or mobile repair operations is highly preferred.

Strong understanding of heavy-duty truck systems including engines, aftertreatment systems, electrical diagnostics, and preventive maintenance practices.

Valid driver's license required; CDL preferred but not required.

Skills and Competencies

Leadership and team development
Operational planning and scheduling
Customer service excellence
Financial and productivity management
Technical diesel knowledge
Safety leadership
Effective communication and conflict resolution

What Vanguard Truck Centers employees say

Pay

Benefits

Hours and flexibility

Workplace

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