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Fidelity Program Jobs in Washington (NOW HIRING)

Prime Response, Inc

Program Manager

Arlington, VA · On-site

Prime Response, Inc. (PRI) is seeking a Program Manager to oversee logistics, office move, and ... a Fidelity 401K. PRI is an Equal Opportunity Employer and does not discriminate on the basis of ...

jssa

Program Director

Rockville, MD

$100K - $115K/yr

Maintain fidelity to established service/program model design(s) * Routinely participate in review activities and processes to ensure appropriate use of resources, and appropriate and effective ...

New

Prime Response Inc.

Program Manager

Arlington, VA · On-site

$75K - $105K/yr

Prime Response, Inc. (PRI) is seeking a Program Manager to oversee logistics, office move, and ... a Fidelity 401K. PRI is an Equal Opportunity Employer and does not discriminate on the basis of ...

West Health

Program Manager

Washington, DC · On-site

POSITION SUMMARY The Program Manager , will serve as the operational backbone supporting West ... Establish and maintain catalogue of updated project and strategy briefs; drive fidelity to ...

Rios Partners

VA Program Analyst

Arlington, VA · On-site

Program Analyst - Senior Position SummaryThe Senior Program Analyst provides analytical, evaluative ... Our 401(k) plan is administered through Fidelity, a leader in retirement planning.Health Insurance ...

West Health

Program Manager

Washington, DC · On-site

POSITION SUMMARY The Program Manager , will serve as the operational backbone supporting West ... Establish and maintain catalogue of updated project and strategy briefs; drive fidelity to ...

Rios Partners

VA Program Manager

Arlington, VA · On-site

The Program Manager serves as the senior lead responsible for planning, directing, and overseeing ... Our 401(k) plan is administered through Fidelity, a leader in retirement planning. Health Insurance ...

Besdc

ABA Clinic Director

Silver Spring, MD · On-site

$80 - $100/hr

Ensure treatment fidelity and program quality. * Maintain adherence to ethical and organizational policies. Training & Professional Development * Mentor newly certified BCBAs and supervise Student ...

New

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Fidelity Program information

What is a fidelity program?

A Fidelity Program, often referred to as a loyalty program, is a structured rewards system offered by companies to encourage repeat business from customers. Participants in a Fidelity Program typically earn points, discounts, or other incentives for making purchases or engaging with the brand. These programs are designed to enhance customer retention and increase brand loyalty by providing ongoing benefits. Fidelity Programs can be found in various industries, including retail, hospitality, and banking, and may include tiered rewards, special offers, or exclusive member events. Enrolling in a Fidelity Program is usually free and can provide significant value to frequent customers.

What are the key skills and qualifications needed to thrive as a fidelity program manager, and why are they important?

To thrive as a Fidelity Program Manager, you need expertise in project management, data analysis, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and certifications such as PMP or Six Sigma are commonly required. Strong communication, problem-solving, and leadership skills help in driving program success and engaging stakeholders. These skills ensure effective program execution, customer satisfaction, and alignment with organizational goals.

What are some typical challenges faced by professionals working in a fidelity program management role, and how are they addressed?

Professionals in Fidelity Program management roles often encounter challenges such as ensuring consistent customer engagement, accurately tracking rewards data, and integrating new technologies with existing systems. These challenges are addressed by collaborating closely with IT teams, implementing robust data analytics tools, and maintaining transparent communication with customer service and marketing departments. Staying proactive about industry trends and regularly assessing program effectiveness also helps teams adapt and deliver value to both the organization and its customers.

What is the difference between Fidelity Program vs Customer Service Representative?

AspectFidelity ProgramCustomer Service Representative
Required CredentialsBasic knowledge of financial products, certifications varyHigh school diploma or equivalent, customer service skills
Work EnvironmentFinancial institutions, client engagement, program managementCall centers, retail locations, client interaction
Employer & Industry UsageFinancial services, investment firmsBanking, retail, telecommunications

The Fidelity Program typically involves managing client loyalty initiatives and financial product engagement, requiring some financial knowledge. Customer Service Representatives focus on assisting clients with inquiries and support across various industries. While both roles involve client interaction, the Fidelity Program is more specialized in financial program management, whereas Customer Service Representatives handle broader customer support tasks.

What are the entry-level jobs at Fidelity Program?

Entry-level jobs at Fidelity Program typically include roles such as customer service associate, administrative assistant, or operations associate. These positions often require basic skills in communication, computer proficiency, and a high school diploma or equivalent, with on-the-job training provided. They offer opportunities to gain industry experience and develop professional skills within the financial services environment.

What are popular job titles related to Fidelity Program jobs in Washington?

For Fidelity Program jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Fidelity Program jobs in Washington look for?

The top searched job categories for Fidelity Program jobs in Washington are:

What cities in Washington are hiring for Fidelity Program jobs?

Cities in Washington with the most Fidelity Program job openings:

Fidelity Program jobs near you
Infographic showing various Fidelity Program job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Program Manager

Prime Response, Inc

Arlington, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description


Prime Response, Inc. (PRI) is seeking a Program Manager to oversee logistics, office move, and facility support operations across federal and Department of Defense sites in the National Capital Region.
This role is responsible for overall contract execution, coordination with Government stakeholders, workforce management, and performance oversight in a dynamic, mission-driven environment supporting daily and ad-hoc operational requirements.
Program & Contract Management
  • Serve as the primary point of contact for Government stakeholders,including the Contracting Officer and COR
  • Oversee day-to-day contractexecution, ensuring all services are delivered in accordance withrequirements
  • Coordinate work authorization,scheduling, and execution of both recurring and ad-hoc service requests
  • Monitor performance, timelines,and service quality across all operational activities

Operations & Workforce Coordination
  • Plan, schedule, and manage personnel supporting:
    • Office moves and relocations
    • Furniture delivery,installation, and transportation
    • Warehouse and storage operations
  • Assign work, track progress, andensure adequate staffing coverage across all requirements
  • Resolve scheduling conflicts,operational issues, and resource constraints

Logistics & Service Oversight
  • Coordinate delivery, moving, and transportation services across NCRsites
  • Ensure proper execution of inventorymanagement, storage, and property accountability
  • Oversee safe handling, movement,and tracking of Government property and materials
  • Support site surveys, jobplanning, and execution readiness for upcoming work

Reporting & Compliance
  • Prepare and submit monthly and ad-hoc status reports
  • Track labor hours, taskexecution, and operational performance
  • Ensure compliance with contractrequirements, safety standards, and Government policies
  • Maintain documentation related toauthorized work, deliveries, and service completion

Customer Engagement
  • Coordinate directly with Government POCs to define requirements andpriorities
  • Ensure high levels of customersatisfaction through responsive, professional service delivery
  • Communicate status updates,delays, and issue resolution effectively

Requirements
Minimum Requirements
  • U.S. Citizenship and ability to obtain/maintain a Governmentclearance
  • Minimum 5 years of experiencemanaging operations, logistics, or service contracts
  • Experience overseeing multi-functionalteams in a fast-paced environment
  • Strong organizational,coordination, and problem-solving skills
  • Ability to manage simultaneouspriorities and changing mission requirements
  • Proficiency with Microsoft Office(Excel, Word, Outlook, Teams)

Basic Qualifications
  • Experience supporting:
    • Logistics, facilities, orwarehouse operations
    • Office moves, transportation, ormaterial handling operations
  • Demonstrated ability to:
    • Manage staff and coordinateworkloads
    • Track performance anddeliverables
    • Interface with Governmentcustomers

Preferred Qualifications
  • Experience supporting federal or DoD contracts
  • Familiarity with:
    • Inventory or asset managementsystems
    • Facilities or logisticscoordination platforms
  • Experience working in Pentagon orNCR federal environments

Work Environment
  • Primary duty location: Arlington,VA / Washington, DC. with support across NCR locations.
  • Combination of office-based managementand field oversight
  • Fast-paced, customer-facingenvironment with dynamic operational requirements

Benefits
Comprehensive and Competitive Benefits
Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K.
PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

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