ZipRecruiter

Log In

1

Fep Blue Jobs (NOW HIRING)

Emergent Holdings

Financial Analyst

Detroit, MI · On-site

... Cross Blue Shield of Michigan. * Prepares financial information and reviews for accuracy and ... FEP, OFIS, etc). * Prepares financial reporting for a division, customer or segment that may ...

Emergent Holdings

Financial Analyst

Detroit, MI · On-site

... Cross Blue Shield of Michigan. * Prepares financial information and reviews for accuracy and ... FEP, OFIS, etc). * Prepares financial reporting for a division, customer or segment that may ...

next page

Showing results 1-20

All JobsFep Blue Jobs

Fep Blue information

See salary details

$9

$29

$62

How much do fep blue jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for fep blue in the United States is $29.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $37.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FEP Blue (Federal Employee Program Blue Cross Blue Shield) Customer Service Representative, and why are they important?

To thrive as an FEP Blue Customer Service Representative, you need knowledge of health insurance policies, benefits administration, and customer service principles, often supported by a high school diploma or equivalent. Proficiency with CRM software, claims processing systems, and Microsoft Office Suite is commonly required. Excellent communication, problem-solving, and patience are crucial soft skills for addressing member inquiries and resolving issues efficiently. These skills ensure accurate information delivery, member satisfaction, and smooth operation within the healthcare insurance environment.

What are typical responsibilities for someone working in a FEP Blue customer service role?

In a FEP Blue customer service position, your primary duties typically include responding to member inquiries about health plan benefits, claims, and coverage details. You’ll help members navigate their health insurance options, resolve billing issues, and provide accurate information regarding plan policies. Collaboration with other departments, like claims processing and medical review teams, is common to ensure complex member concerns are addressed efficiently. The role requires strong communication skills and the ability to handle sensitive information with confidentiality and empathy.

What is a Fep Blue job?

A FEP Blue job typically refers to positions associated with the Federal Employee Program (FEP) under Blue Cross Blue Shield. These roles often involve customer service, claims processing, provider relations, or healthcare administration for federal employees and retirees. Employees in these positions help manage health benefits, resolve member inquiries, and ensure smooth operations of the FEP program.

What is the difference between Fep Blue vs Fep Blue Customer Service Representative?

AspectFep BlueFep Blue Customer Service Representative
CertificationsHealth insurance licenses, if applicableHealth insurance licenses, customer service training
Work EnvironmentOffice-based, healthcare insurance settingCall centers, customer support centers
Employer & IndustryHealth insurance providers, government plansHealth insurance companies, customer support roles

Fep Blue is a health insurance provider offering various plans, while a Fep Blue Customer Service Representative is a role focused on assisting members with their insurance questions. The representative typically requires customer service skills and health insurance knowledge, working in call centers or support offices. Both roles are within the health insurance industry but differ in responsibilities and work environment.

What is FEP Blue?

FEP Blue refers to the Blue Cross and Blue Shield Service Benefit Plan, commonly known as the Federal Employee Program (FEP) Blue. It is a health insurance plan offered to federal employees, retirees, and their families in the United States. Administered by the Blue Cross Blue Shield Association, FEP Blue provides comprehensive coverage for medical, dental, vision, and prescription drug benefits. The plan is known for its nationwide network and robust member services, making it a popular choice among federal workers.
More about Fep Blue jobs
What job categories do people searching Fep Blue jobs look for? The top searched job categories for Fep Blue jobs are:
Fep Blue jobs near you
Infographic showing various Fep Blue job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 66% In-person, 17% Hybrid, and 17% Remote job distribution, with an average salary of $61,422 per year, or $29.5 per hour.
Financial Analyst

Financial Analyst

Emergent Holdings

Detroit, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description


The Financial Analyst position is responsible for monitoring, analyzing and reporting financial information including revenue and expenses by account, customer and product segments. These duties may include variance analysis, transaction processing and publishing of various financial reports and financial statements for COBX to support Government Markets, a wholly owned subsidiary of Blue Cross Blue Shield of Michigan.
  • Prepares financial information and reviews for accuracy and completeness. Performs detailed analysis when necessary.
  • Other deliverables may include account reconciliations, impact studies, audit findings, budgets/forecasts and business cases.
  • Assists with the preparation of various financial or regulatory reports and/or statements for management and/or parties external to BCBSM (e.g., auditors, customers, providers, BCBSA, FEP, OFIS, etc).
  • Prepares financial reporting for a division, customer or segment that may include linking financial information from various sources to provide meaningful financial reports or to assure appropriate data reconciliation.
  • Financial data may include financial statements detail, corporate, division and cost center BPR information, cost allocation information, general ledger transaction activity, settlement activity, membership, billing and revenue activity.
  • Assists with drafting of policies and develops desk level procedures for the department to help assure clarity in department practices and adequate internal controls.
  • Interfaces with various departments, management and individuals' external to BCBSM.
  • Responds to ad hoc requests and inquiries. Performs other assignments, duties or functions as assigned by management.

EDUCATION
  • Relevant combination of education and experience may be considered in lieu of degree.
  • Bachelor's degree in accounting, Finance or related field required.

EXPERIENCE
  • Two year's experience in related field. Experience in healthcare or insurance industry is considered a plus.

QUALIFICATIONS
  • Knowledge of Medicare Advantage processes and Centers for Medicare & Medicaid Services (CMS) guidelines.
  • Proficient in current industry standard PC applications and systems (e.g., Excel, Word, etc.).
  • Working knowledge of Oracle general ledger and mainframe systems.
  • General knowledge of Generally Accepted Accounting Principles (GAAP).
  • Ability to work independently, within a team environment and with multiple priorities
  • Ability to effectively interface with various levels of management internally and as well as contacts outside the organization
  • Ability to work under general supervision in an environment where there are certain deadlines.
  • Excellent verbal and written communication skills to effectively communicate financial information to financial and non-financial individuals.
  • Excellent analytical, organizational, problem-solving skills and the ability to identify and analyze accounting and business issues.

PAY RANGE: Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $54,000 and $90,500.
EEO Statement: All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
Candidates are hired on an "at will" basis. Nothing herein is intended to create a contract.

Apply