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How much do fedex operations admin jobs pay per hour?

As of May 31, 2026, the average hourly pay for fedex operations admin in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $32.21 per hour, depending on experience, location, and employer.

What is a FedEx Operations Admin job?

A FedEx Operations Admin is responsible for providing administrative and operational support in a FedEx facility. Their duties typically include data entry, organizing shipment documentation, coordinating dispatch operations, and ensuring compliance with company policies. They may also assist with customer inquiries, scheduling, and reporting processes. Strong organizational and communication skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Fedex Operations Admin position, and why are they important?

To excel as a Fedex Operations Admin, you generally need strong organizational skills, attention to detail, basic administrative experience, and a high school diploma or equivalent. Familiarity with logistics management systems, Microsoft Office Suite, and FedEx proprietary software is often required. Strong communication, problem-solving ability, and a customer-focused attitude help you effectively support both staff and clients. These skills are vital for keeping operations efficient, ensuring accurate documentation, and maintaining smooth workflow in a fast-paced logistics environment.

What are the typical daily responsibilities of a Fedex Operations Admin?

A Fedex Operations Admin is responsible for overseeing administrative functions such as shipment tracking, data entry, filing paperwork, and supporting warehouse staff with operational tasks. On a typical day, you might coordinate package documentation, communicate with drivers to resolve delivery issues, and ensure compliance with safety and company policies. You’ll also interact with customers and team members to facilitate smooth logistics operations. This role often requires multitasking and quick problem-solving to keep everything running efficiently in a dynamic environment.
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Fedex Operations Admin jobs near you
Infographic showing various Fedex Operations Admin job openings in the United States as of May 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Nights. Highlights an 22% Physical, 77% Hybrid, and 1% Remote job distribution, with an average salary of $61,235 per year, or $29.4 per hour.

Operations Admin II

Federal Express Corporation

Brainerd, MN

$17.63 - $27.34/hr

Part-time

Posted 10 days ago

Job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.

Essential Functions

  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
  • In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
  • Additional Quality Assurance/Loss Prevention essential functions:
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
  • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
  • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
  • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
  • Additional Linehaul essential function:
  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
  • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
  • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
  • Peforoms other duties as assigned.

Minimum Education

  • High School Diploma or GED required

Minimum Experience

  • Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills and Abilities

  • General business skills such as typing; data entry and review; and use of phone, copier, and fax
  • Software skills, including use of Microsoft Office software and web-based applications
  • Customer service skills necessary to effectively and professionally respond to requests
  • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

  • Minimal travel required.

Preferred Qualifications:

Pay Transparency:

Pay: $17.63 to $27.34 Per Hour

Additional Details: Full-Time: Monday - Friday 12:30PM to 8:30PM


For details on our comprehensive benefits, click here.


Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)

Employment Type: PART_TIME

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