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Fedex Front Desk Jobs (NOW HIRING)

Stream Realty

Front Desk Coordinator

Houston, TX · On-site

$15.50 - $20/hr

POSITION OVERVIEW The Front Desk Coordinator serves as the central hub of the office, responsible ... Responsible for managing the FedEx account, creating shipment labels, and invoice processing. Also ...

Stream Realty

Front Desk Coordinator

Houston, TX

$15.50 - $20/hr

POSITION OVERVIEW The Front Desk Coordinator serves as the central hub of the office, responsible ... Responsible for managing the FedEx account, creating shipment labels, and invoice processing. Also ...

Diverse Lynx

Receptionist- Front Desk

Edison, NJ

$23 - $30/hr

Reception Duties: • Reception management • Receive clients and guests at the front desk • ... FedEx / UPS / others) • Maintain conference room reservations and ensure rooms are clean and ...

Stream Realty

Front Desk Coordinator

Houston, TX · On-site

$15.50 - $20/hr

POSITION OVERVIEW The Front Desk Coordinator serves as the central hub of the office, responsible ... Responsible for managing the FedEx account, creating shipment labels, and invoice processing. Also ...

Stream Realty

Front Desk Coordinator

Houston, TX

$15.50 - $20/hr

POSITION OVERVIEW The Front Desk Coordinator serves as the central hub of the office, responsible ... Responsible for managing the FedEx account, creating shipment labels, and invoice processing. Also ...

BeEvolvedHR

Front Desk Coordinator

Burlington, WI

$17.25 - $22.25/hr

Support administrative operations, including processing correspondence, coordinating FedEx and ... Previous experience in a front desk, customer service, administrative, medical office, or similar ...

New

Optim

Front Desk Rep - Bluffton, SC

Bluffton, SC · On-site

$13.75 - $16.75/hr

Summary Under the direction of the Front Desk Supervisor, Manager and/or Director of Operations ... Adheres to all company procedures and policies for receiving deliveries (Fed Ex, UPS, USPS ...

OPTiM

Front Desk Rep - Bluffton, SC

Bluffton, SC

$13.75 - $16.75/hr

Summary Under the direction of the Front Desk Supervisor, Manager and/or Director of Operations ... Adheres to all company procedures and policies for receiving deliveries (Fed Ex, UPS, USPS ...

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How much do fedex front desk jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for fedex front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are some typical challenges faced at the FedEx Front Desk, and how can new employees prepare for them?

Working at the FedEx Front Desk often involves managing a steady flow of customers, handling packages of varying sizes, and addressing inquiries efficiently. A common challenge is balancing customer service with administrative tasks, such as processing shipments and maintaining accurate records. New employees can prepare by familiarizing themselves with FedEx's shipping systems, practicing clear communication, and developing strong organizational skills. Being able to stay calm and courteous during busy periods is also crucial for success in this role.

What is the difference between Fedex Front Desk vs Fedex Customer Service Associate?

AspectFedex Front DeskFedex Customer Service Associate
Primary RoleManaging front desk operations, greeting customers, handling shipmentsAssisting customers with shipments, tracking, and inquiries
Work EnvironmentFront office, retail location, in-personCustomer service center, retail location, in-person
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, customer service experience
Employer UsageFedex retail locations, hubsFedex retail stores, hubs

Both roles involve working in Fedex retail environments and require customer interaction. The Fedex Front Desk focuses more on managing the front office and greeting customers, while the Fedex Customer Service Associate emphasizes assisting with shipments and inquiries. Both positions share similar credentials and work environments, making them closely related roles within Fedex's customer service and retail operations.

What are the key skills and qualifications needed to thrive as a FedEx Front Desk employee, and why are they important?

To thrive as a FedEx Front Desk employee, you need strong customer service skills, attention to detail, and familiarity with shipping processes, often supported by a high school diploma or equivalent. Proficiency with point-of-sale systems, package tracking software, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and a courteous demeanor help build positive customer relationships and efficiently handle inquiries. These skills are crucial for ensuring smooth package processing and providing a positive, reliable experience for customers.

What are FedEx Front Desk jobs?

FedEx Front Desk jobs typically involve greeting customers, handling package drop-offs and pickups, answering inquiries, and providing information about shipping services. Employees in this role are responsible for customer service, processing shipments, collecting payments, and ensuring packages are properly labeled and documented. They may also assist with tracking packages, resolving service issues, and maintaining an organized and welcoming lobby area. Strong communication and organizational skills are important, as is the ability to work efficiently in a fast-paced environment.
More about Fedex Front Desk jobs
What cities are hiring for Fedex Front Desk jobs? Cities with the most Fedex Front Desk job openings:
What states have the most Fedex Front Desk jobs? States with the most job openings for Fedex Front Desk jobs include:
What job categories do people searching Fedex Front Desk jobs look for? The top searched job categories for Fedex Front Desk jobs are:
Fedex Front Desk jobs near you

Technology Support Front Desk Student Assistant

Berklee

Boston, MA

$16.97/hr

Part-time

Posted 24 days ago

Job description

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

  • Current student at Berklee College of Music or Boston Conservatory at Berklee.

  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

  • Have a valid United States Social Security Number (SSN).

  • Remain in "valid" Visa status as applicable.

  • A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

  • Federal Work Study student may apply.

  • In good disciplinary standing.

  • Must be located in the U.S.

For complete program details, please go to our website:www.berklee.edu/se.As a student employee at the Technology Support Front Desk, you'll be the first point of contact for Berklee students, faculty, and staff seeking IT support. You'll help manage daily operations at the front desk, provide excellent customer service, and coordinate hardware logistics with the Service Desk and Hardware teams. You'll gain hands-on experience that will benefit you in any future career, with professional communication, digital tools, and technical service workflows. This role balances administrative and technical responsibilities and requires reliability, initiative, and a customer-focused attitude.

Essential Duties and Responsibilities:

🧍 Front Desk & Customer Support

  • Greet and assist walk-ins and visitors in a welcoming, professional manner.

  • Direct visitors based on appointment calendars, ticket assignments, or service needs.

  • Monitor and respond to the front desk phone.

  • Support scheduling and appointment check-ins using Google Calendar and Slack.

  • Maintain awareness of daily schedules and floor layout to provide efficient guidance.

🖥 Hardware Drop-Offs & Pickups

  • Receive and label devices dropped off for hardware service.

  • Log pickups and drop-offs in Jira and Slack per department procedure.

  • Secure devices appropriately in designated INCOMING/OUTGOING shelves.

  • Coordinate questions or exceptions with full-time staff via Slack or in person.

🗂 Administrative & Operational Support

  • Distribute incoming mail and assist with outgoing FedEx/UPS deliveries.

  • Help stock and manage front desk and kitchen supplies (in coordination with staff).

  • Assist with document scanning, copying, filing, and general office tasks.

💻 Digital & Data Entry Tasks

  • Perform Jira data entry for hardware-related tickets (training provided).

  • Use Google Workspace, Slack, and Confluence for team communication and reference.

Required Skills and Knowledge:

  • Excellent customer service and communication skills

  • Punctual, dependable, and detail-oriented

  • Willingness to learn new systems and follow established procedures

  • Basic knowledge of Google Workspace (Calendar, Drive), Zoom, and Microsoft Office

Preferred Skills and Knowledge:

  • Prior front desk, office, or customer-facing experience

  • Interest in IT, technology services, or project coordination

Tools You'll Use (Training Provided):

  • Google Calendar - Scheduling & appointment tracking

  • Slack - Team communication

  • Jira - Ticket management and documentation

  • Confluence - Access to training guides and SOPs

  • Zoom - Phone and video communication

Hourly Rate: $16.97

Hiring Manager: Marc Golas

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