ZipRecruiter

Log In

1

Fedex Front Desk Jobs in Raleigh, NC (NOW HIRING)

Romanoff Group

Front Desk Administrator

Raleigh, NC · On-site

$15.75 - $21/hr

Front Desk Administrator The Romanoff Group of Companies, headquartered in Columbus, Ohio, with ... Prepare boxes for FedEx and deliver items from FedEx when they arrive. * Scan all company checks ...

All JobsFedex Front Desk JobsFedex Front Desk Jobs in Raleigh, NC

Fedex Front Desk information

See Raleigh, NC salary details

$7

$14

$19

How much do fedex front desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for fedex front desk in Raleigh, NC is $14.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.83 per hour, depending on experience, location, and employer.

What is a FedEx Front Desk?

FedEx Front Desk jobs typically involve greeting customers, handling package drop-offs and pickups, answering inquiries, and providing information about shipping services. Employees in this role are responsible for customer service, processing shipments, collecting payments, and ensuring packages are properly labeled and documented. They may also assist with tracking packages, resolving service issues, and maintaining an organized and welcoming lobby area. Strong communication and organizational skills are important, as is the ability to work efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a FedEx Front Desk employee?

To thrive as a FedEx Front Desk employee, you need strong customer service skills, attention to detail, and familiarity with shipping processes, often supported by a high school diploma or equivalent. Proficiency with point-of-sale systems, package tracking software, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and a courteous demeanor help build positive customer relationships and efficiently handle inquiries. These skills are crucial for ensuring smooth package processing and providing a positive, reliable experience for customers.

What are some typical challenges faced at the FedEx Front Desk, and how can new employees prepare for them?

Working at the FedEx Front Desk often involves managing a steady flow of customers, handling packages of varying sizes, and addressing inquiries efficiently. A common challenge is balancing customer service with administrative tasks, such as processing shipments and maintaining accurate records. New employees can prepare by familiarizing themselves with FedEx's shipping systems, practicing clear communication, and developing strong organizational skills. Being able to stay calm and courteous during busy periods is also crucial for success in this role.

What is the difference between Fedex Front Desk vs Fedex Customer Service Associate?

AspectFedex Front DeskFedex Customer Service Associate
Primary RoleManaging front desk operations, greeting customers, handling shipmentsAssisting customers with shipments, tracking, and inquiries
Work EnvironmentFront office, retail location, in-personCustomer service center, retail location, in-person
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, customer service experience
Employer UsageFedex retail locations, hubsFedex retail stores, hubs

Both roles involve working in Fedex retail environments and require customer interaction. The Fedex Front Desk focuses more on managing the front office and greeting customers, while the Fedex Customer Service Associate emphasizes assisting with shipments and inquiries. Both positions share similar credentials and work environments, making them closely related roles within Fedex's customer service and retail operations.

What are popular job titles related to Fedex Front Desk jobs in Raleigh, NC?

For Fedex Front Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Fedex Front Desk jobs in Raleigh, NC look for?

The top searched job categories for Fedex Front Desk jobs in Raleigh, NC are:

Fedex Front Desk jobs near you
Infographic showing various Fedex Front Desk job openings in Raleigh, NC as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,821 per year, or $14.8 per hour.

Front Desk Administrator

Romanoff Group

Raleigh, NC • On-site

$15.75 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Front Desk Administrator

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve.

We are actively seeking qualified candidates for the Front Desk Administrator position to join our award-winning team.

Great Reasons to Join:

  • 11x Employee Voted Top Workplace
  • Highly Competitive Wage
  • Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
  • $15k Company Paid Life Insurance
  • 401(k)
  • Employee Stock Ownership Plan (We are 100% employee owned)
  • Training and Support
  • Paid Time Off and Paid Holidays
  • Advancement Opportunities
  • Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule:

  • Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change.

Position Summary:

The Front Desk Administrator greets clients, answers, and directs phone calls, sorts and delivers mail and packages. The Front Desk Administrator also places bulk office supply orders for both Columbus locations and helps the accounting team with small projects.

Position Responsibilities:

  • Operate telephone to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments.
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with invoices, balance sheets, and other documents.
  • Greet people entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers and the public.
  • File and maintain records.
  • Complete daily document management entries.
  • Transmit information or documents to customers, using a computer, mail, or facsimile machine.
  • Schedule appointments, maintain and update appointment calendar inspections.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided.
  • Keep a current record of staff member's whereabouts and availability.
  • Collect, sort, distribute and prepare mail, messages, and courier deliveries.
  • Takes orders for office supplies from each company and order supplies weekly, compare prices, and put away and/or deliver.
  • Process and prepare memos, correspondence, or other documents.
  • Maintain lobby or reception area.
  • Run various errands such as check pick up, post office/drop box, bank, and lunch pick up.
  • Fix and maintain copier machines.
  • Prepare boxes for FedEx and deliver items from FedEx when they arrive.
  • Scan all company checks into Timberline.
  • Maintain bathrooms accordingly.
  • Reconcile permit statements.
  • Additional duties as needed.

Qualifications:

  • Required: High school diploma or GED.
  • Preferred: Five years of experience in an administrative office role.

Physical Demands:

  • Must be able to sit at a desk and/or computer for prolonged periods of time.
  • Must be able to occasionally lift and/or move up to 25 lbs.

Benefits and Compensation:

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.

Apply