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Federal Dispatch Jobs in California (NOW HIRING)

Saltchuk Marine

Dispatch Supervisor

Long Beach, CA · On-site

Harbor Fleet Services Dispatch is responsible for providing numerous critical functions to ... federal, state and local agencies and concerned industry organizations; as well as ensuring ...

Suna Solutions

Dispatch Coordinator

Cypress, CA · On-site

$21 - $22/hr

Dispatch Coordinator Location: Cypress, CA 90630 Pay Rate: $21-$22/hr on W2 Duration: Contract ... federal, state, or local laws. This policy applies to all terms and conditions of employment ...

Constellis

Dispatch Operator

San Diego, CA · On-site

$23.50/hr

Access Federal, State, and local databases and maintain compliance regulations and procedures * Assist with quality review of events created by fellow dispatchers * Monitor alarms received and keep ...

Constellis

Dispatch Operator

Pasadena, CA

$23.50/hr

Access Federal, State, and local databases and maintain compliance regulations and procedures * Assist with quality review of events created by fellow dispatchers * Monitor alarms received and keep ...

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All JobsFederal Dispatch JobsFederal Dispatch Jobs in California

Federal Dispatch information

What is a federal dispatcher?

Federal Dispatchers are professionals who manage and coordinate emergency communications for federal agencies, such as the FBI, U.S. Marshals, or federal emergency services. They are responsible for receiving, evaluating, and prioritizing emergency and non-emergency calls, dispatching appropriate personnel, and maintaining accurate records. These dispatchers play a crucial role in ensuring public safety and efficient response times during incidents that involve federal jurisdiction. They must be able to work under pressure, communicate clearly, and use specialized software and radio systems.

What are the key skills and qualifications needed to thrive as a federal dispatcher?

To thrive as a Federal Dispatcher, you need excellent situational awareness, multitasking abilities, and a strong understanding of emergency response protocols, often supported by specialized training or certifications such as APCO or NENA. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and federal security procedures is typically required. Outstanding communication skills, composure under pressure, and problem-solving abilities make someone stand out in this role. These skills and qualities are crucial for ensuring rapid, accurate response coordination and the safety of both field personnel and the public.

What are some common challenges faced by federal dispatchers, and how can new hires prepare for them?

Federal Dispatchers often encounter high-pressure situations where quick decision-making and clear communication are essential. New hires may find it challenging to manage multiple emergencies simultaneously while maintaining composure and accuracy. Familiarizing yourself with emergency protocols, practicing multitasking, and developing strong listening skills can help you adapt to the fast-paced environment. Peer support and ongoing training are also valuable resources for building confidence and competence in this critical role.

What is the difference between Federal Dispatch vs Federal Dispatcher?

AspectFederal DispatchFederal Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications in emergency communication may be preferredSame as Federal Dispatch, often requiring similar certifications
Work EnvironmentEmergency call centers, government agencies, transportation hubsEmergency response centers, government agencies, transportation sectors
Employer & IndustryFederal government agencies, transportation, emergency servicesFederal agencies, transportation, emergency response
Search & Comparison IntentPeople comparing roles in emergency communication within federal agenciesSimilar roles in federal emergency dispatching and communication

Federal Dispatch and Federal Dispatcher roles are often used interchangeably, both involving emergency communication within federal agencies. They typically require similar credentials and work in comparable environments such as emergency call centers. The main difference lies in terminology preference, but both roles serve the purpose of coordinating emergency responses at the federal level.

Is it hard to get hired as a federal dispatch?

Getting hired as a federal dispatch typically requires relevant experience in emergency communication or dispatching, along with passing background checks and sometimes obtaining certifications. The hiring process can be competitive, and candidates should demonstrate strong communication skills and the ability to handle high-pressure situations.

What is the easiest federal dispatch to get?

Federal dispatch roles typically refer to positions involving emergency response or logistics coordination within federal agencies. The easiest to obtain often depend on the applicant's qualifications, but entry-level positions such as administrative or support roles may have lower experience requirements and open hiring processes. Certifications like basic security or safety training can also facilitate entry into certain federal dispatch jobs.

What are popular job titles related to Federal Dispatch jobs in California?

For Federal Dispatch jobs in California, the most frequently searched job titles are:

What job categories do people searching Federal Dispatch jobs in California look for?

The top searched job categories for Federal Dispatch jobs in California are:

What cities in California are hiring for Federal Dispatch jobs?

Cities in California with the most Federal Dispatch job openings:

Federal Dispatch jobs near you
Infographic showing various Federal Dispatch job openings in California as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Dispatch Supervisor

Saltchuk Marine Shared Services

Long Beach, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

This position is responsible for providing direct supervisory and leadership to the dispatchers. Responsible for hiring, training, and maintaining a high level of customer service. Harbor Fleet Services Dispatch is responsible for providing numerous critical functions to participating operating companies (OpCo's) by providing order intake, asset assignment, job release, shift coverage and first level customer service for participating OpCos.
Essential Functions:
  • Create and oversee dispatch operating procedures in most efficient way by utilizing Harbor Fleet Services Dispatchers.
  • First call for shift coverage in both harbors
  • Resolve customer service issues and escalate to OpCos if necessary.
  • Provide direct supervision for Dispatchers.
  • Prepare monthly shift schedules and approves timecards.
  • Collaborate with OpCo's and customer stakeholders to provide strategic direction of the dispatchers.
  • Ensure best in class service to the customer.
  • Assists shift personnel as needed in taking customer orders & dispatching tugs
  • Manage the processes within customer service to ensure the highest level of consistency and accuracy.
  • Supports OpCos with daily activity reports or data as requested.
  • Oversee incident/emergency notifications and response directives.
  • Facilitate MTSA communications to the company Security Officer, between OpCo vessels and barges, federal, state and local agencies and concerned industry organizations; as well as ensuring compliance with applicable regulations.
  • Oversee the use and operation of the dispatch system.

Supervisory and Leadership of Direct Staff
  • Be a leader for "SpeakUp", including encouraging peers and staff to exhibit a safe and ethical culture.
  • Responsible for all matters of employment including recruiting, training, development, promotion, discipline and termination.
  • Understands and complies with Saltchuk Marine's policies and procedures, including EEO, Non-Discrimination, Harassment, and Saltchuk Code of Ethical Business Conduct.
  • Lead and manage department processes and practices to ensure that programs are alighted with OpCo business goals and objectives.
  • Provide direction and leadership to achieve Saltchuk Marine's Core Values, Mission and Safety Vision.
  • Process performance evaluations in a timely, effective and fair manner.
  • Direct, motivate and develop employees for maximum performance.
  • Establish goals, monitor progress and results of direct reports.
  • Addresses inter- and intra-department training needs and counseling, as needed.
  • Perform special duties and other projects as assigned.
  • Accomplish all tasks as appropriately assigned or requested.

Knowledge Of:
  • Must understand the process of following a job from initial customer inquiry through the billing cycle.
  • Data driven processes, metrics and key performance indicators of the maritime industry
  • Business writing skills.
  • Customer base and customer requirements.
  • Knowledge of capabilities and availability of competitor floating equipment.
  • Knowledge of labor agreements and work rules for various unions.
  • Knowledge of MTSA related communications, procedures and MARSEC levels.
  • Should have knowledge of the maritime industry. Necessary to understand day-to-day vessel operations and vessel capabilities.
  • Thorough understanding of company policies/procedures.

Skills and Abilities:
  • Ability to analyze problems and formulate/implement solutions.
  • Ability to develop, monitor and report performance benchmarks.
  • Ability to effectively supervise peers and subordinates.
  • Ability to handle fast paced and stressful situations.
  • Ability to meet operational deadlines in a timely manner, without sacrificing operational priorities or customer satisfaction.
  • Ability to prioritize responsibilities and assignments under constantly changing operational requirements and demands.
  • Ability to understand, interpret and comply with government and industry regulations pertaining to barge and vessel operations.
  • Excellent communication and human relation skills necessary in dealing with customers (on an operational and support level), industry associations, vendors, staff and all levels of SM employees.
  • Ability to make supervisory decisions affecting the disposition of tugs and crews daily.
  • A team player able to exercise authority when required.
  • Able to maintain sensitive and confidential information.
  • Capable of answering or following up with answers to customer's inquiries or complaints with empathy.
  • Possess ability to read, interpret and apply legal documents to ensure compliance with government regulations relating to work rules and the maritime industry.
  • Presentation skills needed to illustrate, train, and advise.
  • Proficient in the use of personal computers and basic software programs.
  • Flexibility, strong listening skills, and change management are essential skills.

Minimum Qualifications: This position generally requires a college degree in business. A Maritime Academy graduate is preferred and two to five years of related operations/scheduling experience in the maritime industry.
Compensation:
This position has a full annual salary range of $83,914 to $125,870. The anticipated hiring range is $95,000 to $105,000, with final compensation determined by the candidate's relevant experience, skills, and overall qualifications.
Benefits:
  • The benefit program includes medical, dental, and vision coverage for you and your family.
  • Life insurance equal to two times annual base salary.
  • Accidental death and dismemberment insurance. Long term disability insurance.
  • 401k program with a 4% match, vested immediately.
  • Employee Assistance Program.
  • Flexible Spending Accounts.
  • Business travel assistance program.
  • Other voluntary benefits are available for purchase via payroll deduction at group rates.
  • Vacation - Foss appreciates how hard employees work and recognizes the importance of providing time for rest and relaxation. In this position you will accrue 10 days of vacation a year with a maximum accrual of 160 hours. Accrued vacation will be vested and available for use after successfully completing six (6) months of service.
  • Nine (9) paid holidays with two (2) additional floating holidays available after six (6) months of service.
  • Full time employees will accrue ninety-six (96) hours of sick leave per year, up to a maximum of 1,040 hours.
  • Bereavement Leave - three (3) paid days off for a death in the immediate family, or five (5) days off if travel greater than 500 miles is required.
  • Tuition reimbursement.
  • All other benefits as required by state law.

How to Apply
Ready to set sail with Harbor Fleet Services? Submit your application via our careers page. If you need any assistance please reach out to hr@saltchukmarine.com. We look forward to welcoming you aboard.
Drug Free Workplace
Harbor Fleet Services is a Drug Free Workplace where post offer applicants and employees are subject to testing for cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Equal Opportunity Employer
Harbor Fleet Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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