Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc. * Review ...
Quick apply
Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc. * Review ...
Quick apply
Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc. * Review ...
Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc. • ...
Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc. • ...
$41.8K - $52.7K
2% of jobs
$52.7K - $63.6K
4% of jobs
$63.6K - $74.5K
13% of jobs
$79.4K is the 25th percentile. Wages below this are outliers.
$74.5K - $85.5K
14% of jobs
$85.5K - $96.4K
11% of jobs
The median wage is $102.3K / yr.
$96.4K - $107.3K
13% of jobs
$107.3K - $118.2K
14% of jobs
$123.4K is the 75th percentile. Wages above this are outliers.
$118.2K - $129.1K
12% of jobs
$129.1K - $140K
8% of jobs
$140K - $150.9K
6% of jobs
$150.9K - $161.9K
4% of jobs
$41.8K
$106.5K
$161.9K
| Aspect | Fcrm | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma or equivalent; certifications in customer relationship management tools | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or remote work | Office environments, retail stores, call centers |
| Industry Usage | Used across industries for managing customer relationships and sales | Commonly employed in retail, telecom, and service industries |
| Job Focus | Managing customer data, sales processes, and CRM systems | Handling customer inquiries, resolving issues, providing information |
Fcrm roles focus on managing customer data and sales through CRM systems, often requiring technical skills and certifications. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication and problem-solving. While both roles serve customers, Fcrm positions are more technical and data-driven, whereas Customer Service Representatives focus on service delivery and support.
For Fcrm jobs in Raleigh, NC, the most frequently searched job titles are:
The top searched job categories for Fcrm jobs in Raleigh, NC are:
Cities near Raleigh, NC with the most Fcrm job openings:
Contractor
Re-posted 9 days ago
ROLE: AML OPS Analyst
Location: ONSITE- Raleigh, NC/ Phoenix, AZ
Duration: 6 months
Experience requested: 2-4 yrs
Description:
"• Basic understanding of AML regulations: Familiarity with Bank Secrecy Act (BSA), OFAC sanctions, and other relevant anti-money laundering laws.
• Analytical skills: Ability to identify patterns, analyze complex data, and draw logical conclusions from available information.
• Attention to detail: High level of accuracy when reviewing transactions and documenting findings and recommend action with detailed rationale.
• Investigative skills: Capability to gather and assess information from various sources to support decision-making
• Basic knowledge of financial products and services: Understanding different types of transactions, customer profiles, and potential red flags associated with various financial activities.
• Reviewing alerts: Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc.
• Review the alerted activity and 30 days of recent activity on the account including appropriate research to explain why the activity is performed.
• Customer profile checks: Verifying customer information against existing records to understand the legitimacy of transactions and the customer's expected activity.
• Basic investigation: Conducting initial research using internal systems and external data sources to gather information about the transaction, parties involved, and potential risks.
• Review the alerted activity and 30 days of recent activity on the account including appropriate research to explain why the activity is performed.
• Alert disposition: Deciding whether to close an alert as non-suspicious with no further action recommended escalate it to a higher level for more robust & thorough investigations
• Documentation: Record their findings and rationale for the decision made on the alert in a specific format provided with FCRM update
• Compliance adherence: Ensuring all reviews are conducted in accordance with established AML policies, regulations, and internal procedures.
• Basic understanding of AML regulations: Familiarity with Bank Secrecy Act (BSA), OFAC sanctions, and other relevant anti-money laundering laws.
• Analytical skills: Ability to identify patterns, analyze complex data, and draw logical conclusions from available information.
• Attention to detail: High level of accuracy when reviewing transactions and documenting findings and recommend action with detailed rationale.
• Investigative skills: Capability to gather and assess information from various sources to support decision-making
• Basic knowledge of financial products and services: Understanding different types of transactions, customer profiles, and potential red flags associated with various financial activities.
• Reviewing alerts: Analyzing AML alerts generated in FCRM, and looking for the specific AML alerts category (potential red flags) like - structuring, high-risk high-volume transaction, change in behavior, etc.
• Review the alerted activity and 30 days of recent activity on the account including appropriate research to explain why the activity is performed.
• Customer profile checks: Verifying customer information against existing records to understand the legitimacy of transactions and the customer's expected activity.
• Basic investigation: Conducting initial research using internal systems and external data sources to gather information about the transaction, parties involved, and potential risks.
• Review the alerted activity and 30 days of recent activity on the account including appropriate research to explain why the activity is performed.
Alert disposition: Deciding whether to o close an alert as non-suspicious with no further action recommended to escalate it to a higher level for more robust & thorough investigations
• Documentation: Record their findings and rationale for the decision made on the alert in a specific format provided with FCRM update
• Compliance adherence: Ensuring all reviews are conducted in accordance with established AML policies, regulations, and internal procedures. "