FCRM consultant
Jersey City, NJ · On-site
Custom alert tiles Queues, dashboards, Risk Views Real-Time Engine/CEP interfaces Alert importing and templates FCRM architecture and sizing Error and exception handling for batch failures Configure ...
Jersey City, NJ · On-site
Custom alert tiles Queues, dashboards, Risk Views Real-Time Engine/CEP interfaces Alert importing and templates FCRM architecture and sizing Error and exception handling for batch failures Configure ...
Jersey City, NJ · On-site
Custom alert tiles Queues, dashboards, Risk Views Real-Time Engine/CEP interfaces Alert importing and templates FCRM architecture and sizing Error and exception handling for batch failures Configure ...
Guss, IA · Remote
Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're ...
Guss, IA · Remote
Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're ...
Richardson, TX · On-site +1
Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're ...
Richardson, TX · On-site +1
Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're ...
Guss, IA · Remote
Sr. Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we ...
Guss, IA · Remote
Sr. Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we ...
Richardson, TX · On-site +1
Sr. Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we ...
Richardson, TX · On-site +1
Sr. Associate - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Manhattan, NY · On-site
$76.29 - $125.26/hr
## Data Scientist II - FCRM -Screening CapabilitiesPostulerremote type: À distancelocations: New York, New York: Greenville, South Carolina: Wilmington, Delaware: Mount Laurel, New Jersey: Fort ...
Manhattan, NY · On-site
$76.29 - $125.26/hr
## Data Scientist II - FCRM -Screening CapabilitiesPostulerremote type: À distancelocations: New York, New York: Greenville, South Carolina: Wilmington, Delaware: Mount Laurel, New Jersey: Fort ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Richardson, TX · On-site +1
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
Greenville, SC · On-site
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
Greenville, SC · On-site
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
New York, NY · On-site +1
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
New York, NY · On-site +1
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
Vienna, VA · On-site
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
Vienna, VA · On-site
$123K - $201K/yr
This role will lead development of tools to improve risk detection of complex areas and enhance process efficiency in business operations across FCRM, leveraging the latest tools such as LLMs. They ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
Analyst - Process Analytics - FCRM Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way ...
$43K - $54.2K
2% of jobs
$54.2K - $65.5K
4% of jobs
$65.5K - $76.7K
13% of jobs
$81.6K is the 25th percentile. Wages below this are outliers.
$76.7K - $87.9K
14% of jobs
$87.9K - $99.1K
11% of jobs
The median wage is $105.2K / yr.
$99.1K - $110.4K
13% of jobs
$110.4K - $121.6K
14% of jobs
$126.9K is the 75th percentile. Wages above this are outliers.
$121.6K - $132.8K
12% of jobs
$132.8K - $144K
8% of jobs
$144K - $155.3K
6% of jobs
$155.3K - $166.5K
4% of jobs
$43K
$109.5K
$166.5K
| Aspect | Fcrm | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically high school diploma or equivalent; certifications in customer relationship management tools | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office settings, call centers, or remote work | Office environments, retail stores, call centers |
| Industry Usage | Used across industries for managing customer relationships and sales | Commonly employed in retail, telecom, and service industries |
| Job Focus | Managing customer data, sales processes, and CRM systems | Handling customer inquiries, resolving issues, providing information |
Fcrm roles focus on managing customer data and sales through CRM systems, often requiring technical skills and certifications. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication and problem-solving. While both roles serve customers, Fcrm positions are more technical and data-driven, whereas Customer Service Representatives focus on service delivery and support.

Full-time
Medical, Dental, Retirement, PTO
Re-posted 27 days ago
Custom alert tiles
Queues, dashboards,
Risk Views
Real-Time Engine/CEP interfaces
Alert importing and templates
FCRM architecture and sizing
Error and exception handling for batch failures
Configure load balancing, App servers, SOLR
Individual should have knowledge of FCRM 2021 or later versions
Matrix-IFS offers a competitive base salary and a full benefit package. Benefits include: medical, dental, 401K, STD, HSA, PTO and more.
MATRIX-IFS is a dynamic, fast growing, technical consultancy helping Banks, Brokerage, and Financial Services companies with AML/fraud detection, trading surveillance consulting and systems integration. We are comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. We source and foster the best talent and recognize that every employee's contributions are integral to our company's future. MATRIX-IFS's success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a work environment of sharing, learning and succeeding together. Come and join a winning team! You'll be challenged, you'll have fun, and you'll be a part of a highly respected organization!