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Fast Food Customer Service Jobs (NOW HIRING)

Jimmy John's

General Manager - Fast Food

Tulsa, OK · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Tulsa, OK · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Tempe, AZ · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Edmond, OK · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Tempe, AZ · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Norman, OK · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

Jimmy John's

General Manager - Fast Food

Dallas, TX · On-site

We don't just do fast food; we do food... F.A.S.S.T! As a General Manager, you are key to our ... Ensures that every customer receives world-class customer service. * Completes daily food ...

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How much do fast food customer service jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for fast food customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are fast food customer service jobs?

Fast food customer service jobs involve assisting customers in quick-service restaurant settings. Employees in these roles typically take orders, handle payments, prepare and serve food, answer customer questions, and maintain cleanliness in the dining area. They are responsible for providing friendly, efficient service to ensure a positive dining experience. Fast food customer service workers must also be able to work in a fast-paced environment and handle multiple tasks at once. These positions are often entry-level and offer opportunities for advancement within the restaurant industry.

What are the key skills and qualifications needed to thrive as a Fast Food Customer Service worker, and why are they important?

To thrive as a Fast Food Customer Service worker, you need strong customer service skills, basic math abilities, and usually at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and cash handling procedures is typically required. Outstanding communication, teamwork, and the ability to remain calm under pressure are essential soft skills. These abilities ensure efficient service, positive customer experiences, and smooth operations in a fast-paced environment.

What is the difference between Fast Food Customer Service vs Fast Food Cashier?

AspectFast Food Customer ServiceFast Food Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentFront counter, dining area, drive-thruCash register area, front counter
Employer & Industry UsageFast food restaurants, quick-service chainsFast food restaurants, quick-service chains
Common Search & ComparisonCustomer interaction, service qualityCash handling, transaction processing

Fast Food Customer Service focuses on providing a positive dining experience through customer interaction, while Fast Food Cashier primarily handles transactions at the register. Both roles are essential in quick-service restaurants and share similar credentials, but their main responsibilities differ in customer engagement versus payment processing.

What are some common challenges faced by fast food customer service employees, and how can they be managed?

Fast food customer service employees often encounter challenges such as high customer volume during peak hours, managing multiple tasks simultaneously, and dealing with difficult customers. To manage these challenges, it’s important to stay organized, communicate clearly with team members, and remain calm under pressure. Many employers provide training on conflict resolution and time management, and team leaders are usually available to support staff during busy periods. Developing strong interpersonal skills and practicing patience can help make these situations more manageable and contribute to a positive work environment.
More about Fast Food Customer Service jobs
What cities are hiring for Fast Food Customer Service jobs? Cities with the most Fast Food Customer Service job openings:
What states have the most Fast Food Customer Service jobs? States with the most job openings for Fast Food Customer Service jobs include:
What job categories do people searching Fast Food Customer Service jobs look for? The top searched job categories for Fast Food Customer Service jobs are:
Fast Food Customer Service jobs near you
Infographic showing various Fast Food Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 63% Full Time, 35% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
General Manager - Fast Food

General Manager - Fast Food

Jimmy John's

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago

Job description

General Manager
We are not your everyday fast food franchisee. We care! We are a freaky F.A.S.S.T. growing Jimmy John's franchisee looking for freaky F.A.S.S.T. General Managers to help manage our freaky fun team while ensuring freaky fresh sandwiches and a freaky clean store. At Jimmy John's, you will find yourself as part of a culture that offers competitive wages and benefits, opportunities for advancements and growth, along with one freaky fun place to work. We don't just do fast food; we do food... F.A.S.S.T!
As a General Manager, you are key to our business. You will manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.
Duties and Responsibilities
  • Manages a staff of Assistant Managers and approximately 3-15 employees depending on location.
  • Assigns, oversees, and evaluates work for compliance.
  • Manage hiring, training, evaluating, discipline, and termination of employees.
  • Provides on the job training and coaching for new employees.
  • Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
  • Assists in the supervision, preparation, sales, and service of food.
  • Forecasts food items by estimating what amount of each food item will be consumed per shift.
  • Supervises food preparation and service operations while on duty.
  • Assists team members during rush periods to ensure restaurant efficiency.
  • Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
  • Ensures that every customer receives world-class customer service.
  • Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
  • Executes systems and procedures with 100% integrity and completeness.
  • Completes daily, weekly, and periodic paperwork with accuracy.
  • Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
  • Conducts weekly manager meetings.
  • Audits systems and procedures as well as end of shift paperwork.
  • Completes preventative maintenance and upkeep on store equipment and supplies.
  • Responsible for 100% of the cash drawers during the shift.
  • Manages deposits and changes orders per Deposit Operating Procedure.
  • Performs other related duties as required.

Knowledge, Skills, Abilities & Work Environment:
  • Ability to use basic math, addition, subtraction, and understand basic fractions.
  • Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
  • Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

What's in it for you?
  • Competitive Salary that is dependent upon experience.
  • Top performing General Managers may earn 13 periodic, metric-based bonuses on store performance.
  • Benefits including PPO Medical, PPO Dental, and Vision!
  • Paid time off (PTO).
  • Employee meal benefit program.
  • Career Advancements - Become an Area Manager or Director of Operations!

Becoming a leader in the industry...
  • Career development programs that provide mentorship and support through your immediate supervisor and HR department
  • Increase pride and ownership of your own location or area.
  • Develop and increase leadership and management skills as well as experience.
  • Become an Area Manager or Director of Operations with a fast-growing organization.

Must be at least 18 years of age, have reliable transportation, and willing to work overtime, holidays, weekends, and days off as business dictates is a must. Must have the physical stamina to work 50-80 hours per week.
Apply today and come show us what you are all about!
Peach State Subs logo

About Peach State Subs

Sourced by ZipRecruiter

Since Day 1 when our founder, Jimmy, opened his first Jimmy John’s sandwich shop in 1983, we’ve had the determination and badassery to settle for nothing less than the best. We are early every morning baking fresh bread and slicing vegetables, and we’re not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let’s be honest, nobody can compete with the rockstars of Jimmy John’s. Part of what makes Jimmy John’s special is our fast-paced, high-energy, no B.S., get-it-done now, big city attitude right in your own hometown. That energy and passion are baked right into the DNA of the brand.

Industry

Food services and drinking places

Company size

5,001 - 10,000 Employees

Headquarters location

Champaign, IL, US

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