ZipRecruiter

Log In

1

Fast Food Customer Service Jobs in Virginia (NOW HIRING)

Compass Group

FAST FOOD FOOD SERVICE WORKER

Wise, VA · On-site

$15/hr

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Relays relevant information to supervisor. * Cooks fast-food items in compliance with all safety and ...

Great Wolf Resorts

Fast Food Cook

Williamsburg, VA · On-site

$16.50/hr

... quick service environment to deliver on our commitment to high quality hospitality. The Fast Food Cook is an entry level position that prepares food for guests in accordance with the highest ...

Great Wolf Lodge

Fast Food Cook

Williamsburg, VA · On-site

$16.50/hr

... quick service environment to deliver on our commitment to high quality hospitality. The Fast Food Cook is an entry level position that prepares food for guests in accordance with the highest ...

Petroleum Marketing Group

Be Seen First

General Manager - Fast Food Restaurant

Prince George, VA · On-site

$70K - $85K/yr

Job Summary Are you an experienced fast food or quick-service leader ready to take full ownership ... Drive excellent customer service and guest satisfaction * Manage restaurant financials including P ...

Chick-fil-A

Fast Food Crew Member

Norfolk, VA

$14 - $16/hr

... service and food. As a Front of House Team Member at Chick-fil-A, your day starts with a team ... You'll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a ...

Chick-fil-A

Fast Food Crew Member

Virginia Beach, VA · On-site

$12.77 - $16/hr

... and food. What does a shift at Chick-fil-A as a Crew Member look like? As a Front of House Team ... Customer service-oriented * Strong interpersonal skills * Detail-oriented * Able to multitask

Chick-fil-A

Fast Food Crew Member

Virginia Beach, VA · On-site

$12.77 - $16/hr

... and food. What does a shift at Chick-fil-A as a Crew Member look like? As a Front of House Team ... Customer service-oriented * Strong interpersonal skills * Detail-oriented * Able to multitask

New

Chick-fil-A

Fast Food Crew Member

Norfolk, VA · On-site

$14 - $16/hr

... service and food. As a Front of House Team Member at Chick-fil-A, your day starts with a team ... You'll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a ...

Chick-fil-A

Fast Food Crew Member

Norfolk, VA

$12.77 - $16/hr

... and food. What does a shift at Chick-fil-A as a Crew Member look like? As a Front of House Team ... Customer service-oriented * Strong interpersonal skills * Detail-oriented * Able to multitask

Chick-fil-A

Fast Food Crew Member

Norfolk, VA

$12.77 - $16/hr

... and food. What does a shift at Chick-fil-A as a Crew Member look like? As a Front of House Team ... Customer service-oriented * Strong interpersonal skills * Detail-oriented * Able to multitask

next page

Showing results 1-20

All JobsFast Food Customer Service JobsFast Food Customer Service Jobs in Virginia

Fast Food Customer Service information

What are fast food customer service jobs?

Fast food customer service jobs involve assisting customers in quick-service restaurant settings. Employees in these roles typically take orders, handle payments, prepare and serve food, answer customer questions, and maintain cleanliness in the dining area. They are responsible for providing friendly, efficient service to ensure a positive dining experience. Fast food customer service workers must also be able to work in a fast-paced environment and handle multiple tasks at once. These positions are often entry-level and offer opportunities for advancement within the restaurant industry.

What are the key skills and qualifications needed to thrive as a Fast Food Customer Service worker, and why are they important?

To thrive as a Fast Food Customer Service worker, you need strong customer service skills, basic math abilities, and usually at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and cash handling procedures is typically required. Outstanding communication, teamwork, and the ability to remain calm under pressure are essential soft skills. These abilities ensure efficient service, positive customer experiences, and smooth operations in a fast-paced environment.

What is the difference between Fast Food Customer Service vs Fast Food Cashier?

AspectFast Food Customer ServiceFast Food Cashier
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; basic math skills
Work EnvironmentFront counter, dining area, drive-thruCash register area, front counter
Employer & Industry UsageFast food restaurants, quick-service chainsFast food restaurants, quick-service chains
Common Search & ComparisonCustomer interaction, service qualityCash handling, transaction processing

Fast Food Customer Service focuses on providing a positive dining experience through customer interaction, while Fast Food Cashier primarily handles transactions at the register. Both roles are essential in quick-service restaurants and share similar credentials, but their main responsibilities differ in customer engagement versus payment processing.

What are some common challenges faced by fast food customer service employees, and how can they be managed?

Fast food customer service employees often encounter challenges such as high customer volume during peak hours, managing multiple tasks simultaneously, and dealing with difficult customers. To manage these challenges, it’s important to stay organized, communicate clearly with team members, and remain calm under pressure. Many employers provide training on conflict resolution and time management, and team leaders are usually available to support staff during busy periods. Developing strong interpersonal skills and practicing patience can help make these situations more manageable and contribute to a positive work environment.
What are popular job titles related to Fast Food Customer Service jobs in Virginia? For Fast Food Customer Service jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Fast Food Customer Service jobs in Virginia look for? The top searched job categories for Fast Food Customer Service jobs in Virginia are:
Fast Food Customer Service jobs near you
Infographic showing various Fast Food Customer Service job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
FAST FOOD FOOD SERVICE WORKER

FAST FOOD FOOD SERVICE WORKER

Compass Group

Wise, VA • On-site

$15/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,082 frontline employees who took The Breakroom Quiz

342nd of 487 rated business services

Job description

Location: University of Virginia: Wise
  • We are hiring immediately for full time and part time FAST FOOD FOOD SERVICE WORKER positions.
  • Address: 1 College Avenue, Wise, VA 24293. Note: online applications accepted only.
  • Schedule: Full time and part time schedules; Monday through Friday, hours may vary between 6:00 AM and 9:00 PM. More details upon interview.
  • Requirement: Previous fast food experience is preferred.
  • Perks: Chick Fil A training available!
  • Pay Range: $13.00 per hour to $15.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1537904.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!
Job Summary
Summary: Prepares, presents and serves food in a fast-food/casual setting.
Essential Duties and Responsibilities:
  • Greets guests promptly and warmly.
  • Takes food orders and efficiently relays them to back-of-the-house staff.
  • Demonstrates a complete understanding of all menu items and ingredients.
  • Communicates directly with back-of-the-house staff to ensure orders are delivered correctly and all special requests are addressed and accommodated.
  • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Relays relevant information to supervisor.
  • Cooks fast-food items in compliance with all safety and safe food handling standards.
  • Performs light cleaning duties, including sweeping and mopping, to maintain sanitation and safety standards.
  • Keeps equipment, work area and facilities clean and in order.
  • Performs sales transactions in a reasonable and timely fashion. Rings all items sold and obtains customer signature.
  • Responsible for all assigned change, funds and cash receipts ensuring that cash drawer is in compliance.
  • Performs other duties as assigned.

The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:
  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.
Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.

What Compass Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply