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Fast Ferry Jobs (NOW HIRING)

Lake Express

Customer Service Supervisor 2026

Muskegon, MI · On-site

$17 - $20/hr

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Supervisors for our upcoming season! Customer Service Supervisors work in the Milwaukee terminal to help our passengers ...

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Fast Ferry information

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$17K

$46.1K

$99.5K

How much do fast ferry jobs pay per year?

As of Jun 9, 2026, the average yearly pay for fast ferry in the United States is $46,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are Fast Ferry jobs?

Fast Ferry jobs refer to positions related to the operation, maintenance, and management of high-speed passenger boats that provide rapid transit across bodies of water. These roles can include ferry captains, deckhands, engineers, ticket agents, and customer service staff who ensure safe and efficient travel. Employees in Fast Ferry jobs are responsible for passenger safety, vessel upkeep, and delivering a timely transportation service. These jobs often require specialized maritime training, strong communication skills, and adaptability to varying weather and water conditions.

What are some typical challenges faced by Fast Ferry crew members, and how can they prepare for them?

Fast Ferry crew members often encounter challenges such as handling high passenger volumes during peak travel times, adapting to changing weather conditions, and ensuring passenger safety in a fast-paced environment. Effective communication and teamwork are essential, as crew members must work closely with each other and coordinate with the captain to ensure smooth operations. To prepare, candidates should focus on developing strong customer service skills, gaining familiarity with maritime safety protocols, and being adaptable to dynamic schedules and environments.

What is the difference between Fast Ferry vs Marine Deckhand?

AspectFast FerryMarine Deckhand
Required CertificationsSTCW certification, Marine Radio Operator PermitSTCW certification, Basic Safety Training
Work EnvironmentPassenger vessels, coastal routesCommercial ships, cargo or passenger vessels
Employer & Industry UsageFerry companies, transportation industryShipping companies, maritime industry

Fast Ferry operators focus on transporting passengers quickly across waterways, requiring specific certifications and working in passenger vessel environments. Marine Deckhands support vessel operations across various ships, often with similar certifications but in broader maritime settings. Both roles are essential in maritime transportation, but Fast Ferry staff specialize in passenger ferry services, while Marine Deckhands work on different types of ships.

What are the key skills and qualifications needed to thrive as a Fast Ferry Operator, and why are they important?

To thrive as a Fast Ferry Operator, you need a valid maritime license, strong navigational abilities, and thorough knowledge of maritime safety regulations. Familiarity with GPS navigation systems, marine radio communications, and vessel maintenance tools is typically required. Excellent situational awareness, customer service skills, and the ability to remain calm under pressure help operators manage both routine and emergency situations. These skills are essential for ensuring passenger safety, efficient ferry operations, and a positive travel experience.
What cities are hiring for Fast Ferry jobs? Cities with the most Fast Ferry job openings:
What states have the most Fast Ferry jobs? States with the most job openings for Fast Ferry jobs include:
What job categories do people searching Fast Ferry jobs look for? The top searched job categories for Fast Ferry jobs are:
Fast Ferry jobs near you
Infographic showing various Fast Ferry job openings in the United States as of May 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,112 per year, or $22.2 per hour.

Ticket Agent Customer Service Representative Seasonal

Rhode Island Fast Ferry Inc

North Kingstown, RI • On-site

$15 - $20/hr

Other

Posted 7 days ago

Job description

Ticket Agent / Customer Service Representative (Seasonal)

Location: 1347 Roger Williams Way, North Kingstown, RI
Company: Rhode Island Fast Ferry
Compensation: Competitive hourly wage (DOE)

About Us

Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha's Vineyard, along with scenic lighthouse cruises on Narragansett Bay.

We're a close-knit, high-energy team that takes pride in delivering a great customer experience. Our shoreside staff play a key role in keeping operations running smoothly and ensuring every passenger starts their trip on the right foot.

The Role

Rhode Island Fast Ferry is seeking Ticket Agents / Customer Service Representatives for our summer season (May - October). These are full-time, seasonal positions based at our North Kingstown terminal.

This is a great opportunity for high school and college students, or anyone looking for a fast-paced, customer-focused role. As a front-line team member, you'll be the first point of contact for passengers—handling ticketing, answering questions, and helping ensure a smooth travel experience.

What You'll Do
  • Assist customers with ticket purchases, reservations, and check-in
  • Answer phones and provide accurate information about schedules, fares, and services
  • Help customers plan trips and resolve issues professionally
  • Process transactions and handle cash/credit payments
  • Support daily office operations and administrative tasks
  • Maintain a friendly, organized, and efficient front desk environment
What We're Looking For
  • Friendly, outgoing personality with strong communication skills
  • Positive attitude and strong work ethic
  • Ability to work in a fast-paced, team-oriented environment
  • Comfortable interacting with customers and handling questions or concerns
  • Strong attention to detail and ability to learn quickly
  • Previous customer service or retail experience (preferred)
Why Join Us
  • Great summer job in a fast-paced, team-oriented environment
  • Be part of a tight-knit, energetic crew
  • Build valuable customer service and communication skills
  • Opportunity for returning seasonal employment

Apply