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Farmers Insurance Customer Service Jobs in Oregon

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Farmers Insurance Customer Service information

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$10

$19

$28

How much do farmers insurance customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for farmers insurance customer service in Oregon is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $22.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Farmers Insurance Customer Service representative?

To thrive as a Farmers Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state insurance licensing is important. Active listening, problem-solving abilities, and a customer-focused attitude are valuable soft skills in this role. These skills ensure efficient policy servicing, high customer satisfaction, and compliance with company and regulatory standards.

What are some typical challenges faced by Farmers Insurance Customer Service representatives, and how are they supported in overcoming them?

Farmers Insurance Customer Service representatives often handle a high volume of customer inquiries, ranging from policy questions to claims assistance. A common challenge is addressing complex or emotional situations, such as helping customers during stressful claim events. To support representatives, Farmers provides comprehensive training, ongoing coaching, and access to knowledge bases and team leads for escalation support. The work environment encourages collaboration, with team huddles and regular feedback sessions to share best practices and resolve issues efficiently.

What is the difference between Farmers Insurance Customer Service vs Farmers Insurance Claims Adjuster?

AspectFarmers Insurance Customer ServiceFarmers Insurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; licensing and certifications in insurance claims
Work EnvironmentOffice or call center; customer interactionField or office; assessing damages and investigating claims
Employer & Industry UsageCustomer support within insurance industryClaims processing within insurance industry
Common Search & Comparison IntentUnderstanding customer service roles at Farmers InsuranceDifferences in claims handling roles at Farmers Insurance

Farmers Insurance Customer Service representatives primarily handle policy inquiries, billing, and general support, focusing on customer interactions. Claims Adjusters, on the other hand, investigate and evaluate insurance claims, often requiring specialized licensing. Both roles are essential in the insurance industry but differ in responsibilities and work environment.

Is Farmers Insurance Customer Service a good job?

Farmers Insurance Customer Service roles typically involve assisting clients with policy inquiries, claims, and coverage options, requiring strong communication and problem-solving skills. The job often offers regular hours, training opportunities, and the chance to develop industry-specific knowledge, making it a stable option for those interested in insurance and customer support. Job satisfaction can vary based on individual preferences and work environment.

Is Farmers Insurance a good place to work?

Farmers Insurance customer service roles are generally considered stable with opportunities for advancement and skill development. Employees often cite a collaborative environment and training programs, though experiences can vary by location and position. It is important to research specific office reviews and job requirements when considering employment.

What does a customer service representative do at Farmers Insurance?

A Farmers Insurance customer service representative assists clients with policy inquiries, claims processing, and coverage options. They communicate via phone, email, or chat, using insurance knowledge and customer service skills to resolve issues and provide information. The role often requires familiarity with insurance software and adherence to company policies.

What are popular job titles related to Farmers Insurance Customer Service jobs in Oregon?

For Farmers Insurance Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Farmers Insurance Customer Service jobs in Oregon look for?

The top searched job categories for Farmers Insurance Customer Service jobs in Oregon are:

Farmers Insurance Customer Service jobs near you
Infographic showing various Farmers Insurance Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,337 per year, or $19.9 per hour.

Insurance Sales Representative

Brian Woodbury Farmers Insurance

West Linn, OR • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 28 days ago

Key responsibilities

  • Meet new business production goals and objectives as established.

  • Develop insurance quotes, make sales presentations, and close sales.

  • Grow sales revenue by utilizing phone, email and potential client lists.

Job description

Launch Your Career in Sales with the Protégé Agent Program at Farmers Insurance

Are you a successful sales professional looking to take your career to the next level or someone ready to break into the world of sales with unlimited growth potential? Farmers Insurance invites driven individuals to join our Protégé Agent Program, where you’ll gain the skills, tools, and mentorship needed to thrive in insurance sales and build a path toward owning your own business.

This exclusive program offers hands-on training under a seasoned agent and provides a structured pathway to agency ownership within 12-24 months. You’ll deliver tailored auto, home, business, and life insurance solutions, helping clients protect what matters most while creating a career you’re proud of.

Why This Opportunity is Perfect for You

  • Learn from Top Performers: Work alongside an experienced agent with a proven track record of success.
  • Fast-Track Your Career: Transition to agency ownership in just 12-24 months with the support of Farmers Insurance.
  • Earn competitive commissions, bonuses, and incentives that reward your hard work.
  • Build a Business with Support: Access cutting-edge tools, training, and the strength of the Farmers brand to drive your success.
  • Make a Difference: Help individuals, families, and businesses secure their futures with customized insurance solutions.

What You’ll Accomplish

  • Build lasting relationships with clients, delivering personalized insurance solutions for their unique needs.
  • Master advanced sales strategies, marketing techniques, and customer service best practices.
  • Learn the operational and financial skills required to run a successful insurance agency.
  • Grow your network and client base through referrals and community engagement.
  • Collaborate with your mentor to create and execute a roadmap for success.

Who We’re Looking For

  • Driven and Ambitious Professionals: Whether you’re experienced in sales or ready to start, your passion for helping others and achieving success is what matters most.
  • Strong Communicators: People who excel at building relationships and connecting with clients.
  • Entrepreneurial Mindsets: Individuals ready to take charge of their future and work toward business ownership.
Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes, make sales presentations, and close sales.

Grow sales revenue by utilizing phone, email and potential client lists.

Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.

Maintain knowledge of new products and services.

Contact businesses and private individuals by telephone to promote products, services and/or referral programs.

Stay up-to-date on industry market trends and best practices.

Requirements

A Property Casualty insurance license is required or the ability to obtain one.

Possess an upbeat, positive and enthusiastic attitude.

Be a great self-starter with a sense of urgency.

Confident, self-starter who works well independently.

Prior Sales Experience is required

Driven and goal-oriented individual.

Benefits
Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###