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Farmers Insurance Call Center Jobs (NOW HIRING)

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

Monumenthealth

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The ... Additionally, this position is responsible for obtaining third party insurance information and ...

Monumenthealth

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

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All JobsFarmers Insurance Call Center Jobs

Farmers Insurance Call Center information

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$10

$18

$26

How much do farmers insurance call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for farmers insurance call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Farmers Insurance Call Center vs Farmers Insurance Claims Representative?

AspectFarmers Insurance Call CenterFarmers Insurance Claims Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; insurance licensing may be required
Work EnvironmentCall center setting, primarily phone-basedField and office work, handling claims directly with customers
Employer & Industry UsageCustomer support for insurance policiesProcessing and settling insurance claims

The Farmers Insurance Call Center primarily handles customer inquiries and support via phone, focusing on policy information and service. In contrast, Farmers Insurance Claims Representatives directly manage insurance claims, often in the field or office, with a focus on claims processing and settlement. Both roles require customer service skills and insurance knowledge but differ in responsibilities and work environment.

What are the key skills and qualifications needed to thrive as a Farmers Insurance Call Center Representative, and why are they important?

To thrive as a Farmers Insurance Call Center Representative, you need strong communication skills, customer service experience, and knowledge of insurance products, often supported by a high school diploma or equivalent. Familiarity with call center phone systems, CRM software, and sometimes state insurance licenses are typically required. Exceptional problem-solving abilities, patience, and active listening are crucial soft skills for building rapport and resolving customer inquiries efficiently. These skills ensure customer satisfaction, regulatory compliance, and effective handling of client needs in a fast-paced insurance environment.

What are some common challenges faced by representatives in a Farmers Insurance call center, and how can they be managed?

Representatives in a Farmers Insurance call center often face challenges such as handling high call volumes, managing difficult customer interactions, and staying current on frequently changing insurance products and policies. To manage these challenges, it's important to develop strong communication and problem-solving skills, make effective use of internal knowledge bases, and actively participate in ongoing training sessions. Team leads and supervisors are typically available to offer guidance, and most centers foster a collaborative environment where team members support one another during busy periods or complex cases.

What does a Farmers Insurance Call Center representative do?

A Farmers Insurance Call Center representative assists customers by answering questions about insurance policies, processing claims, providing quotes, and resolving issues related to billing or coverage. They serve as the main point of contact between customers and the company, ensuring that clients receive timely and accurate information. Representatives are trained to handle a variety of insurance products, including auto, home, and life insurance, and often work in a fast-paced environment that requires strong communication and problem-solving skills.
More about Farmers Insurance Call Center jobs
What cities are hiring for Farmers Insurance Call Center jobs? Cities with the most Farmers Insurance Call Center job openings:
What states have the most Farmers Insurance Call Center jobs? States with the most job openings for Farmers Insurance Call Center jobs include:
What job categories do people searching Farmers Insurance Call Center jobs look for? The top searched job categories for Farmers Insurance Call Center jobs are:
Farmers Insurance Call Center jobs near you
Infographic showing various Farmers Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Talent Aquisition Coordinator- Farmers Insurance

Farmers District 40

Lansing, MI • On-site

$15 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Talent Acquisition Coordinator

Company: Farmers Insurance – District 40
Location: Lansing
Employment Type: Full-Time

 
About the Role

Farmers Insurance – District 40 is experiencing significant growth and is looking for a driven, energetic Talent Acquisition Coordinator to bolster our talent acquisition efforts. This is an excellent entry-level opportunity for someone eager to launch a career in recruiting. If you are organized, personable, and thrive in a fast-paced, goal-oriented environment, you will find success and development with us.

 
ResponsibilitiesTalent Sourcing & Outreach

  • Proactively identify and engage qualified candidates through job boards, referrals, and direct outreach

  • Build and maintain a strong pipeline of prospective talent

  • Cultivate relationships with candidates, ensuring clear and ongoing communication

 
Candidate Screening

  • Conduct initial phone screens and evaluate candidates for suitability

  • Assess candidate alignment with position requirements, culture fit, communication skills, and motivation

  • Efficiently move qualified candidates through each stage of the interview process

 
Pipeline & Process Management

  • Accurately track candidates using CRM and recruiting tools

  • Manage interview scheduling and facilitate coordination with leadership

  • Ensure consistent follow-up to keep candidates engaged throughout the process

 
Recruiting Support

  • Learn and implement best recruiting practices from seasoned team leaders

  • Monitor recruiting metrics, including call volume, interviews scheduled, and hires made

 
What We’re Looking For

  • Outstanding communication and interpersonal skills

  • Highly organized with strong attention to detail

  • Self-motivated, goal-driven, and results-oriented

  • Comfortable conducting outreach calls and establishing rapport with new contacts

  • Able to manage competing priorities in a dynamic environment

 
Preferred Qualifications

  • Experience in sales, customer service, or recruiting

  • Familiarity with CRM or applicant tracking systems

  • Interest in recruiting, HR, or business operations

 
Why Join Farmers Insurance – District 40?

  • Join a growth-focused, high-performance organization

  • Collaborate directly with leaders and agency owners

  • Gain hands-on experience in talent acquisition, sales, and business development

  • Build a foundation for a long-term career with Farmers Insurance

 

Ready to take the next step in your career? Apply now and become a key member of our dynamic team at Farmers Insurance – District 40, where your talent and drive will help shape our continued success.