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Fan Experience Jobs in Minnesota (NOW HIRING)

Dairy Queen

General Store Manager

Dilworth, MN

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Dairy Queen

Assistant Manager

Dilworth, MN

Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do ...

Minnesota Wild

Manager, Game Presentation

Saint Paul, MN · On-site

$55K - $65K/yr

... fan-focused features. It plays a vital role in enhancing the overall game experience, strengthening brand loyalty, and creating memorable moments that connect fans to the team. Responsibilities ...

AEG

Manager, Game Presentation

Saint Paul, MN · On-site

$55K - $65K/yr

Develop effective and constructive relationships with other departments throughout the organization to increase collaboration and enhance the fan experience. * Perform other duties as assigned.

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Fan Experience information

See Minnesota salary details

$10

$18

$38

How much do fan experience jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for fan experience in Minnesota is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.61 and $20.09 per hour, depending on experience, location, and employer.

What is a fan experience?

A Fan Experience job focuses on enhancing the enjoyment and satisfaction of fans at events, games, or entertainment venues. Responsibilities often include customer service, event coordination, and ensuring a seamless experience for attendees. This role may involve managing fan engagement activities, addressing concerns, and improving overall interactions with the brand or organization. Strong communication, problem-solving skills, and a passion for creating memorable experiences are essential for success in this field.

What are the primary day-to-day responsibilities in a fan experience position?

In a Fan Experience role, your daily tasks often include greeting fans at events, assisting with wayfinding, responding to questions or concerns, and helping to resolve issues promptly to ensure guest satisfaction. You may also coordinate pre-event preparations, manage VIP or group experiences, and work closely with ticketing, security, and concessions teams to deliver seamless service. Additionally, gathering feedback and supporting event improvements are common aspects of the job. The role is fast-paced and collaborative, providing opportunities to make a direct impact on the overall enjoyment of fans at games, concerts, or special events.

What are the key skills and qualifications needed to thrive in a fan experience position, and why are they important?

To thrive in a Fan Experience role, you need strong customer service skills, event management knowledge, and familiarity with hospitality best practices, often supported by relevant work experience or a degree in sports management or a related field. Experience using ticketing platforms, CRM systems, and event management software is typically required. Excellent communication, problem-solving, and adaptability are soft skills that help you excel, especially when engaging with diverse audiences and resolving issues quickly. These skills are key to creating positive, memorable experiences for fans and ensuring the success of live events or sporting activities.

What are the most commonly searched types of Fan Experience jobs in Minnesota?

The most popular types of Fan Experience jobs in Minnesota are:

What are popular job titles related to Fan Experience jobs in Minnesota?

For Fan Experience jobs in Minnesota, the most frequently searched job titles are:

Fan Experience jobs near you
Infographic showing various Fan Experience job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,173 per year, or $18.4 per hour.

DQ Grill & Chill Assistant Manager

Dairy Queen

North Branch, MN

$48K - $60K/yr

Full-time

Medical, PTO

Re-posted 28 days ago

Dairy Queen rating

5.3

Company rating: 5.3 out of 10

Based on 1,935 frontline employees who took The Breakroom Quiz

50th of 107 rated fast food restaurants

Job description

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. Management roles at Dairy Queen are responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career, Dairy Queen is the right place!

Benefits:

  • Health Insurance
  • Paid Time Off
  • Flexible Schedules
  • On The Job Training
  • Fun Work Environment
  • Free Meals
  • Free Uniforms
  • Holiday Pay for all National Holidays
  • (Closed Easter, Thanksgiving, Christmas Eve, Christmas Day, New Years Day)

Requirements:

  • Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred
  • High School diploma or equivalent
  • Proven track record of effectively managing COGS and labor
  • Strong knowledge and application of safe food handling practices
  • Must be ServSafe certifiable
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to work in and out of different temperature ranges.
  • Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times!

Functions:

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success
  • React to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit
  • Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
  • May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Dairy Queen (DQ) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ, for over 75 years. Unlike any other quick-service brand, DQ food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That's why DQ fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It's what sets DQ restaurants apart and is what is helping us reach our vision of being the world's favorite quick-service restaurant

Education:{"credentialcategory":"high school","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

What Dairy Queen employees say

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Benefits

Hours and flexibility

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About Dairy Queen

Sourced by ZipRecruiter

Dairy Queen, located in Edina, Minnesota, is a popular chain within the fast-food industry that has served customers worldwide since its opening in 1940. Initially famous for its iconic soft-serve ice cream, the brand has significantly expanded its services and offerings over the years. It now provides an extensive menu of food items including burgers, hot dogs, chicken strips, and various kinds of desserts. The core values of the Dairy Queen are rooted in combining delightful flavors with an enjoyable atmosphere guaranteeing customer satisfaction. The brand's mission is to create positive memories for all who touch DQ, as stated in the tagline "Fan Food, not Fast Food". Notable achievements include its impressive global presence with over 6,800 stores in 27 countries.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomington, MN, US

Year founded

1940

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